Troubleshooting - Kenmore Bottom-Mount Refrigerator Use & Care Manual

Trouble Shooting
Today’s refrigerators have new features and are more energy efficient. Foam insulation is very energy
efficient and has excellent insulating capabilities, however, foam insulation is not as sound absorbent.
As a result, certain sounds may be unfamiliar. In time, these sounds will become familiar. Please refer to
NOISE
this information before calling service.
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Clicking Freezer control (A) clicks when starting or
stopping compressor.
Defrost timer (B) sounds like an electric
clock and snaps in and out of defrost
cycle.
Air rushing or Freezer fan (C) and condenser fan (D)
whirring make this noise while operating.
Gurgling or Evaporator (E) and heat exchanger (F)
boiling sound refrigerant makes this noise when flowing.
Thumping Ice cubes from ice maker (some models)
drop into ice bucket (G).
Vibrating noise Compressor (H) makes a pulsating sound
while running.
Refrigerator is not level.
Buzzing Ice maker water valve (I) hookup (some
models) buzzes when ice maker fills with
water.
Humming Ice maker (J) is in the 'on' position without
water connection.
Compressor (H) can make a high-pitched
hum while operating.
Hissing or Defrost heater (K) hisses, sizzles, or pops
popping when operational.
OPERATION
Freezer control Refrigerator is in defrost mode.
and lights are on,
but compressor
is not operating.
Crisper drawer Drawer control settings are too low.
temperature is
too warm
Freezer controls are set too low.
Drawer is improperly positioned.
Refrigerator does Refrigerator is not plugged in.
not operate
Freezer control is not on.
Fuse is blown, or circuit breaker needs
to be reset.
Power outage has occurred
Refrigerator still Unit is malfunctioning.
won't operate
Food temperature
Condenser coils are dirty.
is too cold
Refrigerator or freezer controls are set
too high.
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Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
Normal operation
See "Installation
Instructions" for details on
how to level your unit.
Normal operation
Stop sound by raising ice
maker arm to 'off' position.
See "Automatic Ice Maker"
section for details.
Normal operation
Normal operation
Normal operation. Wait 40 minutes to see if refrigerator
restarts.
See section on "Refrigerator Features—Humidity-
Controlled Crisper Drawers" to adjust controls.
See "Installation Instructions—How to Adjust the
Temperature Controls" section on how to adjust your
controls.
See section on "Refrigerator Features—Humidity-
Controlled Crisper Drawers" to verify drawer positioning.
Plug in unit.
See section on "Refrigerator Features—Humidity-
Controlled Crisper Drawers" to adjust controls.
Replace any blown fuses. Check circuit breaker and reset if
necessary.
Call local power company listing to report outage.
Unplug refrigerator and transfer food to another unit. If
another unit is not available, place dry ice in freezer section
to preserve food. Warranty does not cover food loss.
Contact service for assistance.
See section on "Hints and Care—How to Clean Your Unit"
for instructions.
See section on "Refrigerator Features—Humidity-
Controlled Crisper Drawers" to adjust controls.
16
B
J
G
A
F
C
E
I
H
D
K