Cannot Print To This Equipment - Toshiba e-Studio 3500c Network Administration Manual

Multifunction digital color systems
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No Check...
5
Make sure that the device
name for this equipment is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts
with the network settings on
this equipment. If neces-
sary, change the network
settings on this equipment.
After the communication
comes back online, can you
see this equipment in the
network?
6
If the network environment
is using complex subnet or
supernet structures, is the
IP address used by this
equipment within the net-
work structures range of
valid addresses?

Cannot Print To This Equipment

Problem Description
You are unable to print to this equipment. Before troubleshooting the network problems, please
see the following section to narrow the problem down to a network-related issue.
P.51 "Cannot Print From Client"
For example, network printing services have not been set up correctly, or this equipment has not
been properly configured to operate in your network environment.
The following checklist will help you identify the source of the error and direct you to information
resolving the issue. If the problem persists after you have followed all of the steps, contact
TOSHIBA's authorized dealer for further assistance.
No Check...
1
Have you set the protocol
settings so they are compat-
ible with your network and
client protocol settings?
2
Have you set up the appro-
priate type(s) of print ser-
vices should be supported?
3
If you are using Novell print
services, did you set up the
Novell side of network print-
ing, such as creating print
servers and attaching the
print queue?
4
If you set up Novell print
services, can you see the
print job using PCONSOLE
or NWAdmin?
Yes
No
For Instruction, Go To...
Setup the NetBIOS name of the
device correctly.
Next Step
End
Please contact your local network
support specialist for further
assistance.
End
Yes
No
For Instruction, Go To...
Setup the proper protocol.
Next Step
Check the settings required for
Next Step
your printing environment.
Setup the NetWare server.
Next Step
Refer to your Novell PCONSOLE
or NWAdmin user documentation
Next Step
for help with using these utilities.
Troubleshooting Network Errors
61

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E-studio 3510cE-studio 2500c

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