Device Status Indicators - Toshiba e-Studio 3500c Network Administration Manual

2 Troubleshooting
No Check...
2 Is the job visible from
TopAccess or other print
monitoring utility, such as
PCONSOLE or Print Man-
ager?
3 Are you able to identify the
problem from the error mes-
sage and resolve it?

Device Status Indicators

Copier Maintenance Calls
You can use TopAccess to check if this equipment requires maintenance. The Device Summary
window includes a device icon that displays visual Device Status Indicators in the event of a
device malfunction.
Printer Error 1
The above printer error icon indicates that non-recommended toner is used. For information
on resolving the error condition, refer to "REPLACE TONER CARTRIDGE SYMBOL" in
Operator's Manual for Basic Function.
Printer Error 2
The above printer error icon indicates:
- You need to remove paper from standard output tray.
- You need to remove paper from Job Separator.
- You need to remove paper from Finisher tray.
- You need to remove staples jammed in the Finisher. For information on resolving the
error condition, refer to "CLEAR PAPER SYMBOL" in Operator's Manual for Basic
Function.
- You need to clear hole punches from Finisher. For information on resolving the error con-
dition, refer to "DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL)" in Opera-
tor's Manual for Basic Function.
- Non-recommended toner is being used. For information on resolving the error condition,
refer to "REPLACE TONER CARTRIDGE SYMBOL" in Operator's Manual for Basic
Function.
- You need to remove excess staples from the Saddle Stitch Finisher.
- You performed saddle stitch printing using mixed paper sizes.
- Cannot load paper from the LCF.
- Cannot output to inner tray.
Cover Open
The Cover Open error icon indicates that you need to close the cover.
54 Troubleshooting Hardware Errors
Yes No For Instruction, Go To...
Refer to the following section to
troubleshoot the condition.
Next Step
P.60 "Troubleshooting Net-
work Errors"
Refer to the Operator's Manual
End for Basic Function to trouble-
shoot the condition.