Accessing The Call Log - Avaya 2420 Quick Reference Manual
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Also See for 2420:
- User manual (69 pages) ,
- Quick reference (21 pages) ,
- End user manual (19 pages)
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2420 Model Telephones - Call Log
The 2420 has incorporated a new call log feature. Each telephone can store up to 100 entries in its
call log. By default, all new calls are logged. Each user is able to change this feature using the
Options feature in the display of their telephone. The following example shows how the log will be
set up for each telephone:
1. Joe Taylor
2.
3. David Chase
4. Hope Carrington
Accessing the Call Log
To access the Call Log Summary Screen:
1. Press
Log
All incoming call information will be provided with the name and number for each new
2.
call. The system will provide up to 16 characters of information in the display for
logging purposes.
All outgoing call information will be provided with the telephone number dialed from
3.
the set. If you are using a speed dial list, both the name and the telephone number
will be added to the log. Your log will capture the name you assigned to the speed
dial number. Note: line 2 above does not have a name associated with it because it
was an outgoing call with no information in the speed dial list for that number
Viewing the Call Log Detail Screen
To access the Call Log Detail Screen:
Press the associated soft-key for the item in t
•
the left of each entry are the soft-keys in this case.
The system will provide you with a detailed record of the call that includes the name, date
•
telephone number, time, and how the call was treated when logged by your telephone.
Once the log entry has been accessed, you have the following options:
•
o Call - Feature allows user to call the number in this log entry
o
Delete - Feature allows user to delete this entry from the current log
o
Save - Feature allows user to add this entry to the Speed Dial List.
o
Done - Press to exit from the Log Detail screen.
See the Call Log Detail Screen on the next page.
USE < > to scroll
Select entry to view details
Done
from the Home Screen
he call log you intend to review (buttons to
2420 Users Guide
732-555-4999
41000
703-555-1212
202-555-4321
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