Customer Assistance And Information - Chevrolet 2004 Epica Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Recorders ................................................7-10

Customer Assistance and Information

Reporting Safety Defects ................................7-11
Reporting Safety Defects to the United States
Government ..............................................7-11
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to
General Motors .........................................7-12
Service Publications Ordering Information .........7-12
7-1