Limited Warranty - Coleman Roto Spa Owner's Manual

Limited Warranty

Limited Warranty
This limited warranty applies to Coleman roto mold portable spas manufactured after January 1, 2013, delivered
in the United States and Canada, sold online only. It is administered by LMS for Coleman
This portable spa is warranted to be free from defects in material and workmanship. This warranty starts from
date of manufacture and ends either by specifi ed time-frame listed below, owner-transfer, relocation, or
installation of any component other than by manufacturer.
This warranty does not apply to special offers and events and extends through the selling dealer to the original
purchaser at the original site of installation.
Spa Cabinet and Surface
LMS warrants the integrity of the spa's cabinet struc-
ture will not rot, crack, or peel for a period of ten
years.
Plumbing
LMS warrants the spa's plumbing against leaks as a
result of defects in material or workmanship for a pe-
riod of one year.
Equipment
LMS warrants the spa's electrical and electronic com-
ponents, specifi cally, the control system and pumps,
against malfunction due to defects in materials and/or
workmanship for a period of one year.
Components
LMS warrants manufacturer-installed ozonator and
LED light source against malfunction due to defects in
materials and/or workmanship for one year.
Manufacturer Warranty
Spa cover warranty is extended through the manu-
facturer of the product. Spa cover is warranted for
90 days unless otherwise specifi ed. For more informa-
tion, see their warranties in the owner's information
package that was delivered with your spa for more
information.
Authorized Repairs and Service
The factory authorized selling dealer is responsible for
performing all necessary repairs. To obtain service,
contact the selling dealer.
If the consumer is unable to obtain satisfactory cus-
tomer service from the selling dealer, written notifi -
cation must be given to the LMS Customer Relations
Department within 30 days of the reported failure.
Coleman Roto Mold Spa (online sales)
LTR50001136, Rev. A
Warranty Performance
In the event of repairs or replacement of components
under warranty, shipping costs are the responsibility
of the spa owner. There will be no charge for parts
or labor on a covered item. Cost of labor is based on
fl at rate schedule determined by LMS and distributed
to dealers.
The LMS service agent may assess a reasonable travel
or mileage charge per service call, which may include
diagnostic time.
If LMS determines that repair of a covered item is not
feasible, LMS reserves the right to replace the de-
fective merchandise with merchandise equivalent or
equal in value to the original merchandise.
In the event of warranty product replacement requir-
ing a returned goods authorization (RGA), all removal,
replacement, installation and shipping costs are the
responsibility of the spa owner.
Proration of Warranty
Units determined by the Company to be non-repairable
will be replaced on a prorated basis with the same
or a comparable unit. The user will be charged one
percent of the current retail cost for each full month
of ownership from the date of purchase through the
date failure is determined to be non-repairable. This
charge will be waived during the fi rst twelve months
of ownership.
Acts That Will Void This Warranty
This warranty is void if the spa has been subject to
negligence, alteration, misuse, abuse, repairs by non-
LMS authorized personnel, incorrect electrical installa-
tion, installation by unqualifi ed personnel, installation
without a permit if required by local codes, installation
of any component other than by the manufacturer,
acts of God (including, but not limited to, acts of na-
spas.
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