Avaya B179 Installation And Administration Manual
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Avaya B179 Installation And Administration Manual

Avaya b179 sip conference phone
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See also: Configuration Manual , User Manual
Avaya B179 SIP Conference Phone
Installation and Administration Guide
16-603915 Issue 4
December 2011

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Summary of Contents for Avaya B179

  • Page 1 Avaya B179 SIP Conference Phone Installation and Administration Guide 16-603915 Issue 4 December 2011...
  • Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

  • Page 3: About This Document

    ABOUT THIS DOCUMENT at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative...
  • Page 4 This document only includes setup, registration of accounts and configuration. The use of the conference phone is described in the Avaya B179 SIP Conference Phone - Quick Reference Guide (16-603916) and the Avaya B179 SIP Conference Phone - User Guide (16-603918).

  • Page 5: Table Of Contents

    Avaya B179 SIP Conference Phone Installation and Administration Guide CONTENT Description Display information and web interface Display screen ..............3 Navigation and selection in menus ........4 Using the web interface ...........6 Installation Connecting..............7 Obtaining a network address ...........8 Login ................8 Software upgrade and basic settings ........9 Registering an account ..........12...

  • Page 6: Description

    Alphanumerical buttons Hold Hold down a button for 2 seconds Line selection to open the phonebook  Some Avaya B179 have a different keypad with other symbols. This does not affect the functions of the buttons.

  • Page 7: Display Information And Web Interface

    Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen.

  • Page 8: Navigation And Selection In Menus

    Avaya B179 SIP Conference Phone Installation and Administration Guide DISPLAY INFORMATION AND WEB INTERFACE Menu Press to switch to and from a menu. Current menu Submenu Marked option – open by pressing OK button Scrolling list (indication of where the marked option is in the list or menu)
  • Page 9 DTMF TIME ZONE SIGNALLING VLAN SECURITY DAYLIGHT SAVING 802.1X AUTH SRTP G722 ENABLE/ SIGNALLING PCMA DISABLE ACCOUNT EDIT PCMU ACCOUNT G729 The simplest way to make settings and edit contacts is using a PC and the Avaya B179 web interface.

  • Page 10: Using The Web Interface

    For security reasons, recordings can only be managed directly on the Avaya B179. All other settings that can be made directly on the Avaya B179 can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user profiles and change PIN codes, which can only be done via the web inter- face.

  • Page 11: Installation

    Place the conference phone in the middle of the table. The Avaya B179 must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and make the settings in the Avaya B179 is using a computer connected to the same network and via the integrated web server.

  • Page 12: Obtaining A Network Address

    Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION OBTAINING A NETWORK ADDRESS Connecting to a network with DHCP See “Check IP address” under “USING THE WEB INTERFACE” on page 6. Connecting to a network with static IP addresses You need the IP address, host name, domain, netmask, gateway, DNS 1, and DNS 2.

  • Page 13: Software Upgrade And Basic Settings

    If you want to upgrade, select the desired version in the list box and click on Upgrade. The browser window and the display on the Avaya B179 shows that the upgrade has begun.  The download and installation can take several minutes. Do not interrupt the upgrade and do not disconnect plugs to the Avaya B179 during the upgrade.
  • Page 14 It is also possible to set the time and date manually or choose a different time server.  Select the region where you are.  This setting affects the signalling.  Save the setting. The Avaya B179 reboots with the new settings.
  • Page 15 Avaya B179 SIP Conference Phone Installation and Administration Guide INSTALLATION Changing the language  Select Settings > Basic.  Select the desired language in the list box after Language and save the setting. Changing the PIN We recommend that you change the PIN code for Admin from the default setting to protect the settings.

  • Page 16: Registering An Account

    The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. You can store settings for two accounts in the Avaya B179. To register your phone, you must have access to the account information and all neces- sary settings that the SIP PBX or service provider requires.
  • Page 17  Save the settings by clicking the Save button. The Avaya B179 responds by showing REGISTERING. If registration is successful, your selected account name will appear at the bottom of the display screen next to a shaded square. Make media settings ...

  • Page 18: Settings

    Installation and Administration Guide SETTINGS Almost all settings can be done directly on the Avaya B179. See “NAVIGATION AND SELECTION IN MENUS” on page 4 for using the menu system. We explain how to make settings using the web interface as this is the easiest method.
  • Page 19 Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS These settings affect the Admin and Default profiles. To change the basic settings of a user profile, you need to log in with that profile. Profiles – edit name and PIN We recommend that you change the PIN code from the default setting to protect the settings.
  • Page 20 On phone: > SETTINGS > BASIC > EQUALIZER (6,1,5). Screen text The text on the display screen is shown when the Avaya B179 is in stand-by mode (on hook).  Enter your new text in the text box and click on the Save button.

  • Page 21: Sip

    SETTINGS  Select Settings > SIP The Avaya B179 can store information for two accounts, e.g. one PBX and one public service provider. Why use two accounts? It may be sensible to register a second account if the PBX or SIP server is located in another country than the phone.
  • Page 22 Registration Interval This is a request to the SIP server for when the registration should expire. Avaya B179 automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.
  • Page 23 3rd-party network server (STUN server). STUN should be activated if an external SIP server cannot connect to the Avaya B179 behind a firewall NAT function and the SIP server supports STUN. A suitable STUN server is usually provided by the VoIP service provider.
  • Page 24 Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the Avaya B179 uses the appropriate protocol even if you have set the phone to use UDP.
  • Page 25 SIP messages. To use SIPS, however, both VoIP devices and the SIP server must sup- port it. Even if Transport is set to TLS or SIPS, the Avaya B179 still accepts incoming UDP  or TCP signalling.
  • Page 26 Certificate Authority. Private key Here you can upload a private key to the Avaya B179 to be used for TLS or SIPS communication. A private key is one of the keys in a key-pair used in asymmetric cryptography.

  • Page 27: Network

    DHCP should be set to On if no other information is given. When set to On, all information on this page will be set automatically. IP address IP address of the device (Avaya B179). The address is provided by the network administrator or service provider if DHCP is not in use.
  • Page 28 (voice). VLAN By enabling this option, all communication to and from Avaya B179 is done via the VLAN specified under VLAN ID. Note that this VLAN also must be used to communicate with Avaya B179 via the web interface. VLAN ID The ID number to be used for the IP telephony VLAN.
  • Page 29 The public key in the root certificate is used to verify other certificates when using TLS. Private key Here you can upload a private key to the Avaya B179 to be used for authentication when using TLS. TLS password The password used for encryption of the private key when using TLS.

  • Page 30: Media

    Codecs vary in the sound quality they deliver and the bandwidth required. The Avaya B179 supports the most common codecs and each codec can be given a precedence depending on your requirements for high quality audio or low bandwidth use.
  • Page 31 SRTP If set to disabled, the media is sent using RTP. Note that despite this setting, the Avaya B179 will still use a secure channel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bottom right-hand corner of the screen.
  • Page 32 Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Secure signalling The SIP messages (signalling) and the SRTP cipher key are sent on a different channel than the media and are not affected by the RTP/SRTP setting. To ensure a secure connection, the signal- ling must be secured using TLS or SIPS, see page 20.

  • Page 33: Ldap

     Select Settings > LDAP. Avaya B179 has support for an external phone book, which means it can communicate with a directory server using LDAP (Lightweight Directory Access Protocol). The built in search function dynamically filters the content from the LDAP database, based on the search characters the user enter.
  • Page 34 Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS Username Leave this field blank if the LDAP server does not require a username. Password Leave this field blank if the LDAP server does not require user- name and password.

  • Page 35: Web Interface

    WEB INTERFACE  Select Settings > Web interface. The web server in the Avaya B179 supports secure connections using HTTPS. Enable HTTPS Set Enable HTTPS to On if you need a secure communication between the PC used for setup and the phone.

  • Page 36: Time & Region

    Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS TIME & REGION  Select Settings > Time & Region. Time Enable NTP NTP (Network Time Protocol) is a protocol for distributing the Coordinated Universal Time (UTC) by means of synchronizing the clocks of computer systems over packet-switched, variable- latency data networks.

  • Page 37: Provisioning

    Avaya B179 SIP Conference Phone Installation and Administration Guide SETTINGS setting only adjusts the time by one hour and does not change the time automatically when the DST starts and ends. NTP Server The NTP pool is a dynamic collection of networked computers that volunteer to provide highly accurate time via NTP to clients worldwide.

  • Page 38: System

    On phone: > SYSTEM > REBOOT (7,2). Factory reset The Reset button resets the Avaya B179 to factory default settings. All personal set- tings, including account information, are erased. > SYSTEM > FACTORY RESET (7,3). On phone: Hard reset to factory settings See page 39 about resetting the phone if you have forgotten the Admin PIN code.

  • Page 39: Headset And Pa Installation And Settings

    Please refer to the headset manual for further information. Turning off the internal speakers when using a headset The internal speakers can be turned off temporarily if you wish to use the Avaya B179 as a personal telephone with a headset.

  • Page 40: Connecting A Pa Interface Box

    Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS CONNECTING A PA INTERFACE BOX The Avaya B179 can be connected to an external PA system using a PA interface box. 2.5 m connection cable To mixer/microphone To amplifier/speakers...

  • Page 41: Pa Settings

    It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system. The calibration level can be set automatically by the Avaya B179 or adjusted manually to any value between 0 and 5 (0 being full duplex). •...
  • Page 42 Avaya B179 SIP Conference Phone Installation and Administration Guide HEADSET AND PA INSTALLATION AND SETTINGS  The position of the PA system’s microphones and speakers and the amplifier’s set- tings may affect full duplex performance.  Select > PA > CALIBRATION.

  • Page 43: Hard System Recovery

    Press and hold the button while you connect the cable again (i.e. starts the Avaya B179). Hold the button pressed until the SYSTEM RECOVERY menu is shown on the display. You can press any other button than 1, 2, or 3 to start the phone without resetting.

  • Page 44: Provisioning - Upgrade And Configuration

    PROVISIONING – UPGRADE AND CONFIGURATION FIRMWARE UPGRADE ON A SINGLE PHONE The easiest way to upgrade the Avaya B179 is via a computer connected to the same network. Via the web interface, you can check for a more recent version and then automatically install it.
  • Page 45  Press 2 to select SD-card upgrade. The Avaya B179 is upgraded with the firmware file on the SD card and starts when the upgrade is done. After upgrading If DHCP is used in the network, the IP address may have been changed. If the web browser loses contact with Avaya B179, check the IP address on the conference phone (see “USING THE WEB INTERFACE”...

  • Page 46: Using A Configuration File

    <dhcp> Specify if DHCP should be used to obtain network settings. If so, the other network settings won’t be used. <ip> Specify the IP address of the Avaya B179. <netmask> The netmask of the IP address. <gateway> Specify the default gateway to be used.
  • Page 47 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION <username /> <eap_md5> <enable> <password> <eap_tls> <enable> <password> <qos> <dscp_sip> <dscp_media> <time> <ntp> <timezone> <daylight_save> <ntps> <sip> <udp_transport> Specify if UDP shall be used as transport.
  • Page 48 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION 0: no information will be added in SDP and parsing is disabled 1: only the NAT type number is added 2: add both NAT type number and name <require_100rel>...
  • Page 49 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION <name> User defined name of the account <id> The full SIP URL for the account. <registrar> This is the URL to be put in the request URI for the registration.
  • Page 50 <https_check_srv_cert> Controls server certificate, true or false. <https_protocol> Possibility to set https protocol if open-ssl auto detection fails. <www> <enable_https> Secure communication to the Avaya B179 web server. Default is false. <pa> <enable_pa> PA enabled, true or false <enable_internal_mic> Internal mic enabled when PA set to true.
  • Page 51 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION <country_code> <area_code> <external_prefix /> <min_length_for_ext_prefix /> <exact_length_for_no_ext_prefix /> <number_prefix_for_no_ext_prefix /> <number_attributes> <display_name> <sort_results> Export configuration  Select Settings > Provisioning.  Click on the Export button under Configuration.

  • Page 52: Using A Device Management Server

    The default name for this file is avaya.xml, but it is possible to create a custom name by using the pagename element in the configuration file. It is also possible to refer to a cgi, php, asp, js or jsp file, instead of the xml file, if this is declared using the type element in the configuration file.
  • Page 53 Avaya B179 searches for configuration files in the following order: " Firmware binary Contains the firmware binary that will be downloaded and installed by Avaya B179 if the metadata file shows that this is a newer version than the present installed. The binary file can be downloaded from support.avaya.com.
  • Page 54 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION Device management configuration in Avaya B179  Select Settings > Provisioning. Device management Enable On enables Device management. Use DHCP option Set to on if you want to use DHCP option for DM server address.
  • Page 55 The public key in the root certificate is used to verify other certificates when using Device management. Private key Here you can upload a private key to the Avaya B179 to be used for authentication when using Device management. ...
  • Page 56 Avaya B179 SIP Conference Phone Installation and Administration Guide PROVISIONING – UPGRADE AND CONFIGURATION UPGRADING IN IP OFFICE Avaya B179 supports the IP Office check-sync message with file id 4 for firmware upgrades. Please see the IP Office documentation for more information.

  • Page 57: Managing Phone Book And Conference Guide

    Avaya B179 SIP Conference Phone Installation and Administration Guide MANAGING PHONE BOOK AND CONFERENCE GUIDE IMPORTING AND EXPORTING CONTACTS You can import contacts from a comma separated values (CSV) file. One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format.

  • Page 58: Managing Phone Book And Conference Guide

     Click on Import.  The name is limited to 15 characters, since the Avaya B179 screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone.

  • Page 59: Importing And Exporting Conference Groups

    Avaya B179 SIP Conference Phone Installation and Administration Guide MANAGING PHONE BOOK AND CONFERENCE GUIDE IMPORTING AND EXPORTING CONFERENCE GROUPS The conference groups can be imported and exported in the same way as the contacts in the phone book, but use a three column csv instead of a two column csv.

  • Page 60: Checking Status And Logs

    Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS The tabs under Status show the settings on corresponding tabs plus device info and logs. DEVICE  Select Status > Device. The Device tab shows phone information including serial number, network port and current software version.

  • Page 61: Time & Region

    Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS TIME & REGION  Select Status > Time & Region. On phone: > STATUS > TIME (8,5).  Select Status > SIP.

  • Page 62: Media

    Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS Account 1 and Account 2 On phone: > STATUS > ACCOUNTS (8,1,1 and 8,1,2). NAT traversal > STATUS > NAT TRAVERSAL (8,3). On phone: Transport On phone: >...

  • Page 63: Log

    Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS  Select Status > Log. The Log tab contains five types of log messages and can be useful for trouble shooting.  Select the log you want to review and click on the Change button.
  • Page 64 Avaya B179 SIP Conference Phone Installation and Administration Guide CHECKING STATUS AND LOGS System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure.

  • Page 65: Technical Data

    Avaya B179 SIP Conference Phone Installation and Administration Guide TECHNICAL DATA Size Diameter 240 mm, height 77 mm Weight 1 kg Color Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up,...
  • Page 66 Avaya B179 SIP Conference Phone Installation and Administration Guide TECHNICAL DATA Directory Internal phone book 1,000 entries per profile (4 password protected profiles) Export/import of directory Call list External directory Support for LDAP Sound Technology OmniSound 2.0 Wideband ® Microphone...
  • Page 68 110231-61-001 Rev 4A...

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