Avaya B179 User Manual
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Avaya B179 User Manual

Sip conference phone
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See also: Configuration Manual , User Manual
Avaya B179 SIP Conference Phone
User Guide
ENGLISH
16-603918 Issue 4
June 2012

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Summary of Contents for Avaya B179

  • Page 1 Avaya B179 SIP Conference Phone User Guide ENGLISH 16-603918 Issue 4 June 2012...
  • Page 2 Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.
  • Page 3 User Guide any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrative database utilized...
  • Page 4 7 kHz frequency range during VoIP calls, and an equalizer allows you to adjust the sound to suit the room’s acoustics. Warning! Do not expose the Avaya B179 to rain or moisture. Warning! Do not open the case on the Avaya B179.

  • Page 5: Table Of Contents

    Using the web interface Using a user profile ........14 Checking network addresses ....33 Changing the profile name and password .15 Logging in to the Avaya B179 ....34 Phonebook Managing the phonebook ....... 35 Searching for contacts ......16 Managing the conference guide ....38 Adding contacts ........16...

  • Page 6: Description

    Avaya B179 SIP Conference Phone User Guide DESCRIPTION GENERAL The Avaya B179 is a conference phone for IP telephony offering a host of innovative features: • OmniSound audio technology. ® • IP telephony for flexible and affordable telephony. • Option of using two accounts simultaneously.
  • Page 7 Avaya B179 SIP Conference Phone User Guide DESCRIPTION Speaker Microphone Display screen Keypad LEDs SD memory card port LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red Hold, microphone and speaker turned off Steady red light...

  • Page 8: Keypad

     Some Avaya B179 have a different keypad with other symbols. This does not affect the functions of the buttons. Writing text Each button contains letters and characters – more than those shown on the button (see illustration below).

  • Page 9: Display Screen

    Avaya B179 SIP Conference Phone User Guide DESCRIPTION DISPLAY SCREEN On Hook Press to display this screen. Date Time Display text (can be changed) Registered Not registered Account name (can be changed) Off Hook Press to display this screen. Information text (see below) Phone lines (L1–L4)

  • Page 10: Navigation And Selection In Menus

    Avaya B179 SIP Conference Phone User Guide DESCRIPTION Line menu Press to switch to and from this menu. Line/number/name New line Option for creating or splitting conference calls Menu Press to switch to and from a menu. Current menu Submenu Marked option –...
  • Page 11 KEY TONE STATUS STATUS STATUS DEVICE RING LEVEL EQUALIZER AUX PORT TIME FORMAT DATE FORMAT SCREEN TEXT DEFAULT The simplest way to make settings and edit contacts is using a PC and the Avaya B179 web interface (see page 34).

  • Page 12: Answering And Making Calls

    Avaya B179 SIP Conference Phone User Guide ANSWERING AND MAKING CALLS ANSWERING CALLS A ring tone is heard and the blue LEDs start flashing.  Press to answer. The LEDs show a steady blue light. ANSWERING CALLS ON HOLD If a call is made to the conference phone during another call, you will hear a double tone, INCOMING CALL will be displayed on the screen and the blue LEDs start flashing.

  • Page 13: Calling From The Phonebook

    Use the arrow buttons to mark the name in the phonebook.  Press The number you have selected is dialled. Avaya B179 also supports an external phonebook in the form of a catalog server (LDAP server). Read more on page 19.

  • Page 14: During A Call

    You know the feature is activated if you see a closed padlock in the lower right-hand corner of the display screen when the Avaya B179 has a secure connection to the other phone. If the phone or PBX you are calling does not support secure connections, you will...

  • Page 15: Making Multi-Party Calls

     Select the conference group you want to call and press OK to confirm. The Avaya B179 dials all the contacts in the group. The box in front of a person’s name fills as soon as that person answers.

  • Page 16: Managing Phone Lines

    Avaya B179 SIP Conference Phone User Guide MANAGING PHONE LINES SWITCHING BETWEEN LINES DURING MULTI-PARTY CALLS Talking privately with one individual  Press All lines are put on hold.  Alternatively, you can press after opening the line menu or you can select SPLIT CONFERENCE from the line menu to put the lines on hold.

  • Page 17: Dropping A Line

    Avaya B179 SIP Conference Phone User Guide MANAGING PHONE LINES DROPPING A LINE Individual lines can be dropped out of a multi-party call.  Press The line menu is displayed.  Mark the line you want to drop and press TRANSFERRING CALLS If you wish to transfer a call to another telephone.

  • Page 18: Profiles

    User Guide PROFILES The Avaya B179 gives you the option of using a password to protect contact information in the phonebook and conference guide. All contacts entered by default can be accessed by all users and cannot be password protected. All contacts entered by Admin are also displayed in default mode.

  • Page 19: Changing The Profile Name And Password

    Avaya B179 SIP Conference Phone User Guide PROFILES CHANGING THE PROFILE NAME AND PASSWORD  Log in to Avaya B179, see pages 34–35.  Select > Basic.  Click on the Edit button under the heading Profiles.  Enter a name and a new PIN code.

  • Page 20: Phonebook

    Avaya B179 SIP Conference Phone User Guide PHONEBOOK The Avaya B179’s phonebook can hold up to 1000 numbers in each user profile. See page 8 for making calls via the phonebook.  Please turn to page 4 for instructions on using the keypad to enter text.

  • Page 21: Deleting Contacts

    Avaya B179 SIP Conference Phone User Guide PHONEBOOK DELETING CONTACTS  Select > PHONE BOOK > ERASE CONTACT (2,4).  Mark the contact you want to delete and press OK.  Confirm that you really want to delete the contact by pressing OK or cancel the dele-...

  • Page 22: External Phonebook (Ldap)

    The administrator can determine in which database field your search characters will be used, the number of hits that are to be displayed in Avaya B179 and the information that is to be displayed (name, company, department, telephone number).

  • Page 23: Search For And Call A Contact

    SEARCH FOR AND CALL A CONTACT  Select > EXT. PHONEBOOK (3). Avaya B179 contacts the database, which sends all the contacts. The first 50 are shown in Avaya B179 (with standard default settings).  Enter one or more search characters to filter the list.

  • Page 24: Conference Guide

    CONFERENCE GUIDE The conference guide makes it easy to set up calls with as many as five people, including your own phone. The Avaya B179 automatically dials all the contacts in the conference group. You can create 20 conference groups in each user profile.

  • Page 25: Displaying Conference Group Participants

    Avaya B179 SIP Conference Phone User Guide CONFERENCE GUIDE DISPLAYING CONFERENCE GROUP PARTICIPANTS  Select > CONF GUIDE > SEARCH GROUP (4,1).  Mark the group you want and press OK. The names of the conference group participants are displayed.

  • Page 26: Deleting A Conference Group

    Avaya B179 SIP Conference Phone User Guide CONFERENCE GUIDE DELETING A CONFERENCE GROUP  Select > CONF GUIDE > ERASE GROUP (4,4).  Mark the group you want to delete and press OK.  Confirm that you really want to delete the group by pressing OK or cancel the deletion...

  • Page 27: Recording

    It is possible to record a phone conference on an SD (Secure Digital) memory card so you can listen to it later on. It is possible to record a call in progress and use the Avaya B179 as a dictaphone. Avaya B179 supports SD and SDHC cards and the recording capacity is 35 hours per GB.

  • Page 28: Listening To A Recording

    RECORDING LISTENING TO A RECORDING You can listen to a recorded phone conference on your Avaya B179 or a computer using an SD memory card reader. Recordings are saved in wav format and can be played back on your choice of media player. Listening to recordings on the Avaya B179: ...

  • Page 29: Deleting A Recording

    Avaya B179 SIP Conference Phone User Guide RECORDING DELETING A RECORDING  Select > RECORDING > ERASE FILE (5,3).  Mark the folder you want and press OK.  Mark the recording to be deleted and press OK.  Confirm that you really want to delete the recording by pressing OK again, or cancel...

  • Page 30: Settings

    The Avaya B179 has two groups of settings: Basic and Advanced. You must enter the Admin. PIN code to access the advanced settings. The simplest way to make settings is using a PC and the Avaya B179 web interface (see page 34).
  • Page 31  Select your choice and press OK to confirm. Changing text on the display screen The text on the display screen can be changed when the Avaya B179 is on hook.  > SETTINGS > BASIC > SCREEN TEXT (6,1,9).

  • Page 32: Advanced Settings

     Confirm that you really want to reset the settings to default by pressing OK again, or cancel the resetting procedure by pressing ADVANCED SETTINGS Only Admin. is able to make these settings. See “Installation and Administration of Avaya B179”.

  • Page 33: Settings During A Call

    A wireless headset can be used if a person needs to move far away from the conference phone (e.g. during a seminar or presentation). The internal speakers can be turned off temporarily if you wish to use the Avaya B179 as a personal telephone with a headset. ...

  • Page 34: System

    Confirm that you really want to restart by pressing OK again, or cancel the restart by pressing Restore to factory settings This option fully restores the Avaya B179 to factory settings. All settings are deleted, including PIN codes and registered accounts. Alternatively, a PIN code is required for Admin.

  • Page 35: Checking Status

    SETTINGS CHECKING STATUS The status menu can be used for troubleshooting. Only the administrator is able to change these settings. See “Avaya B179 SIP Conference Phone – Installation and Administration Guide” for an explanation of the settings. Main account To check account settings for the SIP account.
  • Page 36 - NTP SERVER - TIMEZONE Equipment To check the phone’s serial number and software version.  Select > STATUS > DEVICE (8,6). This shows the status for: - AVAYA B179 (software version and date) - SERIAL NUMBER - MAC ADDRESS...

  • Page 37: Using The Web Interface

    For security reasons, recordings can only be managed directly on the Avaya B179. All other settings that can be made directly on the Avaya B179 can also be made via the web interface. It is also possible to import and export contacts and conference groups, name user profiles and change PIN codes, which can only be done via the web interface.

  • Page 38: Logging In To The Avaya B179

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE LOGGING IN TO THE AVAYA B179  Enter the phone’s network address in the web browser address bar.  Select Default or an empty user profile in Profile and enter the PIN code.

  • Page 39: Managing The Phonebook

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE MANAGING THE PHONEBOOK  Select Phone Book. Here, you can add, change and delete contacts. You can also import existing contacts.  When you call or are called by a contact who is already in the phonebook, that person’s name is displayed on the screen.
  • Page 40 Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE Editing contacts  Click on the Edit contact button after the contact you want to change.  Edit the contact and click on Save contact. Deleting contacts  Click on the Erase contact button after the contact you want to delete.
  • Page 41  Click on Import.  The name is limited to 15 characters, since the Avaya B179 screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a CSV document in order to import them into another phone.

  • Page 42: Managing The Conference Guide

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE MANAGING THE CONFERENCE GUIDE  Select Phone Book > Conference guide. Here, you can add, change and delete conference groups. It is also possible to import groups that you have created.
  • Page 43 Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE Deleting a conference group  Click on the Erase group button next to the group you want to delete.  Confirm that you want to delete the group. ...

  • Page 44: Checking The Call List

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE CHECKING THE CALL LIST Incoming, outgoing and missed calls are displayed in the call list in chronological order.  Select Call list > Recent.  Select one of the tabs Incoming, Outgoing or Missed to filter the list.

  • Page 45: Basic Settings

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE BASIC SETTINGS The settings only affect the user profile you selected when you logged in.   Select Settings > Basic.  Select Settings > Basic. Changing PIN code and profile name The PIN code can be changed from the default setting to protect against unauthorised use.
  • Page 46 Select On or Off under the heading Recording tone and click on Save. Settings when connecting external equipment (Aux) The Avaya B179 can be connected to a wireless headset or an external PA system. An optional PA interface box is required for PA system connection.

  • Page 47: Restarting The Avaya B179

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE RESTARTING THE AVAYA B179  Select Settings > System. Restarting the phone application This only restarts the phone software with the current settings. The restart takes about 30 seconds.

  • Page 48: Checking Status

    Avaya B179 SIP Conference Phone User Guide USING THE WEB INTERFACE CHECKING STATUS Although it is not possible to make settings in the Status menu, the information here may be useful when troubleshooting.  Select Status. You can find the phone’s serial number, network port address and current software version on the Basic tab.

  • Page 49: Technical Specifications

    Avaya B179 SIP Conference Phone User Guide TECHNICAL SPECIFICATIONS Size Diameter 240 mm, height 77 mm Weight 1 kg Colour Liquorice black Display screen Illuminated graphics (LCD), 128x64 Keypad Alphanumerical 0–9, *, on, off, mute, hold, volume up, volume down, 5 buttons for menu navigation, line, conference guide...
  • Page 50 Avaya B179 SIP Conference Phone User Guide TECHNICAL SPECIFICATIONS Environment Temperature: 5°–40°C Relative humidity: 20-80% condensation free Recommended acoustic conditions: Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA Approvals Electrical safety EN 60950-1:2006, ANSI/UL 60950-1-2002, CAN/CSA-C22.2, No. 60950-1-03 EMC/Radio EN 301 489-3 V1.4.1 (2002-08),...
  • Page 51 110225-61-001 Rev 3B...

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