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Avaya B179 Installing And Administering

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Installing and Administering the IP Office
B179 SIP Conference Phone
Release 10.1
15-603915
Issue 02b
July 2017

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Summary of Contents for Avaya B179

  • Page 1 Installing and Administering the IP Office B179 SIP Conference Phone Release 10.1 15-603915 Issue 02b July 2017...
  • Page 2 Software at any given time. A “Unit” means the unit on which or offered within them. Avaya does not guarantee that these links will Avaya, at its sole discretion, bases the pricing of its licenses and can work all the time and has no control over the availability of the linked be, without limitation, an agent, port or user, an e-mail or voice mail pages.
  • Page 3 Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. Third Party Components “Third Party Components”...

  • Page 4: Table Of Contents

    Allowing Extn/User Auto-creation ..................33 Checking the B179 extension status Chapter 5: B179 settings configuration................34 ........................34 Basic settings ........................36 Account settings July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 5 Importing and exporting conference groups Chapter 10: Checking status and logs.................. 72 ......................72 Checking device status ......................72 Checking media status ......................73 Checking network status July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 6 Checking NAT traversal status ....................... 74 Checking transport status ..................... 74 Checking time and region status ........................75 Obtaining logs Chapter 11: Technical data..................... 76 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 7: Chapter 1: B179 Sip Conference Phone

    • (Optional) Connection for wireless headset or PA system Maintenance Clean the equipment with a soft, dry cloth. Never use liquids. Cleaning your B179 device is that simple. Just try to store the device in a friendly and secure environment, away from potential hazards.

  • Page 8: Minimum Requirements

    320 sq. ft. to up to 750 sq. ft. We advise that you refer to the appropriate documentation when installing these components. The images that follow illustrate the B179 design and device interface. All the relevant ports, indicators, and feature/dial buttons are identified.
  • Page 9 SD memory card port Expansion microphone port AUX port Security lock port Power supply port Expansion microphone port Related links Description on page 7 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 10: Keypad

    Press C to delete the last character you entered. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 11 M N O Ö Ø Ň 6 P Q R S 7 T U V Ü Ú 8 W X Y Z 9 Related links Description on page 7 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 12: Chapter 2: B179 Display Information

    When the phone is on the hook, press the button to display the following screen: Label Description Date Time Display text Registered Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 13: Off Hook Display

    • an explanation of your status (for example, HOLD when you place all calls on hold) Related links Display screens on page 12 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 14: Line Status Table

    New line (two lines if two accounts are registered) Option for creating or splitting conference calls Related links Display screens on page 12 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 15: Navigating The Menus

    Navigate to an option in the menu. Numerical buttons Navigate to a corresponding option in the menu (see the menu trees below). Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 16: Using The Web Interface

    You can use the web browser of a PC connected to the network to manage the B179 contacts, conference groups, and settings. For security reasons, recordings can only be managed directly on the Avaya B179. All other settings that can be made directly on the Avaya B179 can also be made via the web interface.
  • Page 17 16. 2. On the web server login page, select the appropriate profile, enter the correct PIN code, and click the Login button. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 18: Chapter 3: Installing Your B179

    Registering the B179 The Avaya B179 must obtain a network address and be registered in a SIP PBX before it can be used. The easiest way to register an account and configure the settings in the Avaya B179 is to use a computer connected to the same network and access the integrated web server.

  • Page 19: Obtaining A Network Address

    The conference phone can be registered in a company SIP PBX or with a public IP telephony service provider. You can store settings for two accounts in the Avaya B179. To register your phone, you must have access to the account information and all necessary settings that the SIP PBX or service provider requires.

  • Page 20: Software Upgrades And Basic Settings

    4. If you want to upgrade, select the desired version in the list box and click the Upgrade button. The browser window and the display on the Avaya B179 shows that the upgrade has begun. Note: The download and installation of the new software can take several minutes. Do not interrupt the upgrade and do not disconnect plugs to the Avaya B179 during the upgrade.

  • Page 21: Setting The Time And Region

    5. When installation is complete, the text “Upgrade Complete. The unit will be rebooted.” is shown in your browser. After a short while, you should hear the Avaya music signature that indicates the reinitiation of the conference phone. Related links...

  • Page 22: Configuring The Conference Codes

    3. Enter a new PIN (must consist of eight [8] digits). 4. When you are satisfied, click Set and then Save. Related links Software upgrades and basic settings on page 20 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 23: Chapter 4: Configuring Your B179 In Ip Office

    IP telephone in the same switch. IP Office 5.0 and higher supports the B179 within the IP Office system. In IP Office, the B179 is licensed using an Avaya IP Endpoint license. The number of extensions supported is subject to available licenses and to the normal extension limits of the IP Office control unit being used.

  • Page 24: B179 Licensing Information

    SIP registrar is enabled is used for both roles. • Codec selection Unlike H323 IP devices which always support at least one G711 codec, the B179 does not support a single common audio codec. It is therefore important to ensure that the IP Office SIP extension codecs are configured to match a codec for which the B179 device is configured.

  • Page 25: Enabling Sip Extension Support

    Enabling SIP extension support Enabling SIP extension support Once the IP Office system has valid Avaya IP Endpoint licenses, it will allow Avaya SIP IP devices, such as the B179, to be connected. Note: Changing the SIP registrar settings of an IP Office system requires the IP Office system to be rebooted.
  • Page 26 • Domain Name: Default = Blank This is the local SIP registrar domain name that will be needed by the B179 in order to register the device with IP Office. If this field is left blank, registration is against the LAN IP address.

  • Page 27: B179 Extension Settings

    SIP device. Even if auto-created, the extension settings created in IP Office should be checked after installation. This section looks just at the key configuration settings that affect B179 device extensions. For full details of all the fields shown, refer to the IP Office Manager manual.
  • Page 28 Each Avaya IP phone requires an Avaya IP Endpoint license. Normally the available licenses are issued in the order that devices register. This option allows an extension to be pre-licensed before the device has been registered. For a B179 device, select Reserve Avaya IP endpoint licence.

  • Page 29: Codec Selection

    B179 extension settings selection should be set to match the method used by the B179, otherwise you will be unable to access voicemail in IP Office via the B179 as a result of incompatible signalling tones. Refer to Media settings on page 41 for B179 configuration.

  • Page 30: B179 User Settings

    3. Select the VoIP tab. 4. Change the Codec Selection to Custom. 5. The Unused and Selected lists can be used to select which codecs the B179 uses and their order of preference. 6. Save the configuration changes back to the system.

  • Page 31: Configuring A Conference Add Shortcode

    B179 user settings This should match the SIP ID of the B179 device and the Base Extension setting in IP Office. 2. Select the Telephony | Call Settings tab. • Call Waiting On This setting must be enabled in order to allow features such as transferring calls.

  • Page 32: Allowing Extn/User Auto-Creation

    Note: The Conference Add feature differs from the Conference button on the B179 unit, which is used to call and connect all members of a selected conference group.

  • Page 33: Checking The B179 Extension Status

    5. Change the Auto-create Extn/User settings to the state required. 6. Send the configuration back to the IP Office. Checking the B179 extension status You can view the status of the B179 extensions in the IP Office configuration using the IP Office System Monitor application. Procedure Select Status | SIP Phone Status to display the SIP extension list.

  • Page 34: Chapter 5: B179 Settings Configuration

    Chapter 5: B179 settings configuration Basic settings Almost all settings can be done directly on the Avaya B179. For safety reasons, recordings can only be managed directly on the B179. As an administrator, you can also study logs, upgrade the software, and create an XML-based configuration file for easier management of a set of phones.
  • Page 35 Settings when connecting external equipment (Aux) The Avaya B179 can be connected to a wireless headset or an external PA system, although a PA interface box (not included with the Avaya B179) is required for PA system connection. You can configure the settings for the external equipment through the PA menu.

  • Page 36: Account Settings

    2. Select Soft, Neutral, or Bright, and press OK to confirm your choice. Screen text The text on the display screen is shown when the Avaya B179 is in stand-by mode (on hook). You can enter your own text to replace the default text.

  • Page 37: Network Settings

    The password used for the Realm authentication. Registration interval This is a request to IP Office for when the registration should expire. Avaya B179 automatically renews the registration within the time interval if the phone is still on and connected to the server. The default value is 1800 seconds.

  • Page 38: Nat Traversal Settings

    B179 settings configuration Network setting Description IP address IP address of the B179. The address is provided by the network administrator or service provider if DHCP is not in use. Hostname Set to avaya as default. Can be changed to suitable name.

  • Page 39: Transport Settings

    Note that if you choose to use a secure connection, both units must support it. Otherwise they cannot negotiate a connection. If an incoming call demands a secure TLS or SIPS connection, the Avaya B179 uses the appropriate protocol even if you have set the phone to use UDP. Procedure 1.

  • Page 40: Tls Settings

    2. Configure the transport settings and press OK when you are satisfied. Refer to the table below for a brief description of the protocols. Note: Even if Transport is set to TLS or SIPS, the Avaya B179 still accepts incoming UDP or TCP signalling. Protocol...

  • Page 41: Media Settings

    On, the Avaya B179 closes the connection if the server certificate is not valid. Certificate Here you can upload a certificate to the Avaya B179 to be used for TLS or SIPS communication. A certificate is a file that combines a public key with information about the owner of the public key, all signed by a trusted third party.
  • Page 42 If set to disabled, the media is sent using RTP. Note that despite this setting, the Avaya B179 will still use a secure channel if the opposite device demands it. If set to optional or mandatory, a padlock will be shown in the bottom right-hand corner of the screen.

  • Page 43: Ldap Settings

    DTMF signalling with your PBX/SIP switch. Ensure that the DTMF configuration on the phone matches the DTMF configuration in IP Office. Otherwise, you will be unable to access voicemail in IP Office via the B179 as a result of incompatible signalling tones. Refer to...
  • Page 44 Leave this field blank if the LDAP server does not require a password. Max hits The maximum number of hits to return for each LDAP search. Display name Specifies how the search hits shall be presented on the display in Avaya B179. Example: %cn - shows the cn attribute.

  • Page 45: Web Interface Settings

    From the web interface, select Settings > Web interface. You can also access web interface settings through the B179 via MENU > SETTINGS > ADVANCED > Enter your PIN > WEB INTERFACE (or press 6, 2, 7 from the main menu).

  • Page 46: Region Settings

    6,2,6 from the main menu—you will be asked to enter the PIN). 2. Configure the region settings and press OK when you are satisfied. System settings You can access system settings via the B179 phone's main menu. You can access the following restart, reboot, and reset options: Application restart Restart the phone application using the procedure below.

  • Page 47: Quality Of Service

    1. 1. On the phone, press MENU > SYSTEM > FACTORY RESET (or press 7,3 from the main menu). Hard reset to factory settings If you have forgotten your Admin PIN code and need to reset the B179 device to factory settings, refer to Hard system recovery on page 49.
  • Page 48 The public key in the root certificate is used to verify other certificates when using TLS. Private key Upload a private key to the B179 to be used for authentication when using TLS. TLS password The password used for encryption of the private key when using TLS.

  • Page 49: Chapter 6: Hard System Recovery

    1. Disconnect the power supply cable. Note that this is the same as the network cable if the phone uses Power over Ethernet (PoE). 2. Press and hold the MENU button while you connect the cable again (i.e. start the Avaya B179). Hold the button pressed until the SYSTEM RECOVERY menu is shown on the display.
  • Page 50 Hard system recovery Note: If you are using POE and not the external power supply, you must wait for Avaya to appear on the display, then press and hold Menu until the SYSTEM RECOVERY menu appears. You can press any other button than 1, 2, or 3 to start the phone without restoring the firmware.

  • Page 51: Chapter 7: Headset And Pa Installation And Settings

    Connect the headset to the AUX port on the Avaya B179 device. Connecting a PA interface box The Avaya B179 can be connected to an external PA system using a PA interface box. Note: Always disconnect the power supply from the electrical outlet before disconnecting or connecting equipment to the Avaya B179.

  • Page 52: Pa Settings

    AUX port Procedure 1. Connect the PA box to the AUX port on the Avaya B179 with the included cable. 2. Connect the external amplifier to the RCA connector marked with a speaker. 3. Connect the microphone mixer to the RCA connector marked with a microphone.

  • Page 53: Adjusting Microphone Volume From Pa

    It is possible to calibrate the duplex performance of the conference phone when it is connected to a PA system. The calibration level can be set automatically by the B179 device or adjusted manually to any value between 0 and 5 (0 being full duplex).

  • Page 54: Next Steps

    Next steps Call someone and ask them to assess the effect(s) of any adjustment you make. Related links PA settings on page 52 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 55: Chapter 8: Provisioning

    Firmware upgrade on a single phone The easiest way to upgrade the Avaya B179 is via a computer connected to the same network. Via the web interface, you can check for a more recent version and then automatically install it.

  • Page 56: Upgrading Firmware From A Downloaded File

    Note: If DHCP is used in the network, the IP address may have been changed. If the web browser loses contact with Avaya B179, check the IP address on the conference phone. Related links Firmware upgrade on a single phone...

  • Page 57: Upgrading Firmware Using Ip Office Check-Sync

    You can press any other button than 1, 2, or 3 to start the phone without any change. 5. Press 2 to select SD-card upgrade. The Avaya B179 is upgraded with the firmware file on the SD card and starts when the upgrade is done.

  • Page 58: Provisioning From A Configuration File

    <domain /> Specify domain name. <vlan> <enable> Virtual LAN enabled if set to true. <id> VLAN ID. <std_prio_map> <sip_priority> <media priority> <ether_8021x> Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 59 <turn_passwd /> TURN password. <nat_type_in_sdp> Support for adding and parsing NAT type in the SDP to assist troubleshooting. The valid values are: Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 60 <tls_password /> Password for the private key. <tls_method> TLS protocol method from pjsip_ssl_method, which can be: 0: Default (SSLv23) 1: TLSv1 Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 61 <cred_data_type> Type of data (0 for plaintext password). <cred_data> The data, which can be a plaintext password or a hashed digest. Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 62 Example: 0 6 * * * = the files are downloaded daily at 6:00. <https_check_srv_cert> Controls server certificate, true or false. Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 63: Exporting Configuration

    Provisioning from a configuration file <https_protocol> Possibility to set https protocol if open-ssl auto detection fails. <www> <enable_https> Secure communication to the Avaya B179 web server. Default is false. <pa> <enable_pa> PA enabled, true or false. <enable_internal_mic> Internal mic enabled when PA set to true.

  • Page 64: Importing Configuration

    The easiest way to create this file is simply to configure one phone and export the configuration file or use the built in configuration file creator. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 65 Provisioning from a device management server The default name for this file is avaya.xml, but it is possible to create a custom name by using the pagename element in the configuration file. It is also possible to refer to a cgi, php, asp, js or jsp file, instead of the xml file, if this is declared using the type element in the configuration file.

  • Page 66: Configuring Device Management

    Provisioning Contains the firmware binary that will be downloaded and installed by Avaya B179 if the metadata file shows that this is a newer version than the present installed. The binary file can be downloaded from support.avaya.com. Firmware metadata file A metadata file in xml format with information of the firmware version in the binary file.

  • Page 67: Setting Up A Device Management Server

    The public key in the root certificate is used to verify other certificates when using Device management. Private key Here you can upload a private key to the Avaya B179 to be used for authentication when using Device management. Related links...
  • Page 68 Provisioning 4. Save the file with the name avaya.xml on the File server address specified above. Related links Setting up a device management server on page 67 Creating a local configuration file Procedure 1. Save a copy of the configuration file for each conference phone on your location with content only in the elements that shall be unique for each conference phone (eg.

  • Page 69: Chapter 9: Managing Contacts And Conference Groups

    Do not use hyphens or spaces in the number. Note that Excel ignores zeros at the beginning of numbers. The cells must therefore be formatted as text. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 70: Importing Contacts

    2. Click on the Scroll… button under the heading 'Import' in the web window. 3. Open your .csv file. 4. Click on Import. The name is limited to 15 characters, since the Avaya B179 screen cannot display more than 15 characters. Exporting contacts You can export your contacts as a .csv document in order to import them into another phone.
  • Page 71 Importing and exporting conference groups July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 72: Chapter 10: Checking Status And Logs

    You will be able to view the status of the following: • Codec priority • VLAD • DTMF signalling • Security RTP • Secure signalling July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 73: Checking Network Status

    8,1,1 from the main menu to view the status of Account 1 or press 8,1,2 from the main menu to view the status of Account 2). July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 74: Checking Nat Traversal Status

    You can check the status of the time and region settings using the procedure below. Procedure On the phone, press MENU > STATUS > TIME (or press 8,5 from the main menu). July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 75: Obtaining Logs

    1. 1. Select SIP logging Off and click on the Set button. System log Shows the phone system messages. Device management log Logs the device management activities. Upgrade log Logs the upgrade procedure. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

  • Page 76: Chapter 11: Technical Data

    SIP 2.0 (RFC 3261 and companion RFCs) Transport UDP, TCP, TLS and SIPS Security SRTP and TLS Quality of service DiffServ, VLAN and 802.1x Table continues… July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 77 Three pitches: soft, neutral, bright ENVIRONMENT Temperature 5°–40°C Relative humidity 20-80% condensation free Recommended acoustic conditions Reverberation period: 0.5 S Rt 60 Background noise: 45 dBA July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 78 EN 301 489-3 V1.4.1 (2002-08), EN 301 489-1 V1.6.1 (2005-09), FCC Part 15 subpart B class A, FCC Part 15 subpart C, EN 300220-1:2000, EN 300220-2:2000, RoHS July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 79 ..............43 calibration DND ..................PA ................. DNS ..................call settings ................Domain Name System ..........37 call waiting ..............23, primary ................37 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 80 Manager ..............23, firmware system configuration .............25 binary ..............56, 64, IP telephony ..............7, download ..............file ................56, metadata ............56, 64, restore ................July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 81 ................monitor ................53 media settings ................. security ................. parameters ................64 settings ................. park ..................23 menu password ..............36, 40, advanced ................................64 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 82 ................72 tone ................34 upgrade ................ router ................... version ................sort ..................43 packet ................speaker port ................activation ..............Real-time Transport Protocol ........41 July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 83 ..............default ................20 communication ............. profile ................20 connectivity ..............76 settings ................. device ................username ...............43, directory ................76 UTC ..................environment ..............76 network ................. July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...
  • Page 84 ............56, 63, web interface ........16, 20, 21, 55, 64, 67, settings ................. web server ................wireless headset ..............xml ..............58, 63, 64, July 2017 Installing and Administering the IP Office B179 SIP Conference Phone Comments on this document? infodev@avaya.com...

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