Cisco 6921 Administration Manual page 91

Chapter 5 Configuring Features, Templates, Services, and Users
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description
Silent Monitoring Allows a supervisor to silently monitor an active
call. The supervisor cannot be heard by either party
on the call. The user might hear a monitoring
audible alert tone during a call when it is being
monitored.
When a call is secured, the security status of the
call is displayed as a lock icon on Cisco Unified IP
Phones. The connected parties might also hear an
audible alert tone that indicates the call is secured
and is being monitored.
Note
Speed-dialing Dials a specified number that has been previously
stored.
Time-of-Day Routing Restricts access to specified telephony features by
time period.
Time Zone Update Updates the Cisco Unified IP Phone with time zone
changes.
Transfer Allows users to redirect connected calls from their
phones to another number.
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP)
OL-20851-01
When an active call is being monitored or
recorded, you can receive or place
intercom calls; however, if you place an
intercom call, the active call will be put on
hold, which causes the recording session to
terminate and the monitoring session to
suspend. To resume the monitoring
session, the party whose call is being
monitored must resume the call.
Telephony Features Available for the Cisco Unified IP Phone
Configuration Reference
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, Monitoring and Recording.
For more information, see the following:
• Cisco Unified Communications Manager
Administration Guide,
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide,
Configuration.
Cisco Unified Communications Manager
•
System Guide, Time-of-Day
For more information, see the Cisco Unified
Communications Manager Administration
Guide, Date/Time Group Configuration.
Some JTAPI/TAPI applications are not
compatible with the Join and Direct Transfer
feature implementation on the Cisco Unified
IP Phone 6921, 6941, and 6961 and you may
need to configure the Join and Direct Transfer
Policy to disable join and direct transfer on the
same line or possibly across lines. For more
information, see the "Join and Direct Transfer
Policy" section on page
Cisco Unified IP
Phone.
Time Period
Routing.
5-14.
5-13