Cisco 6921 Administration Manual page 8

Contents
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
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C H A P T E R
Monitoring the Cisco Unified IP Phone Remotely
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C H A P T E R
Troubleshooting and Maintenance
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C H A P T E R
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP)
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Configuring the Idle Display
Automatically Disabling the Cisco Unified IP Phone Backlight
Model Information Screen
Status Menu
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Status Messages Screen
Network Statistics Screen
Call Statistics Screen
Security Configuration
Accessing the Web Page for a Phone
Disabling and Enabling Web Page Access
Device Information
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Network Setup
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Network Statistics
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Device Logs
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Streaming Statistics
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Resolving Startup Problems
Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications
Manager
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Identifying Error Messages
Checking Network Connectivity
Verifying TFTP Server Settings
Verifying IP Addressing and Routing
Verifying DNS Settings
Cisco CallManager and TFTP Services Are Not Running
Creating a New Configuration File
Registering the Phone with Cisco Unified Communications Manager
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
Cisco Unified IP Phone Resets Unexpectedly
Verifying the Physical Connection
Identifying Intermittent Network Outages
Verifying DHCP Settings
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