Related Manuals for IBM DISA e-collaboration
Summary of Contents for IBM DISA e-collaboration
- Page 1 DISA e-collaboration Workstation Preparation & New User Getting Started Guide Version 1.8a Copyright IBM Corporation 2008...
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Page 2: Table Of Contents
Workstation Preparation & New User Getting Started Guide QUICK START - TO CONFIGURE YOUR WORKSTATION FOR E-COLLABCENTER INTRODUCTION & OVERVIEW WORKSTATION HARDWARE REQUIREMENTS DDITIONAL CLIENT REQUIREMENTS FOR AUDIO 3.1.3 Camera ...6 ERIFYING THE YSTEM 3.2.1 Steps To Verify Correct Device and Volume Controls Selections for Windows XP 3.2.2 Steps to Verify Selection of the Appropriate Sound Playback and Recording Device CLIENT SOFTWARE REQUIREMENTS... -
Page 3: Quick Start - To Configure Your Workstation For E-Collabcenter
Workstation Preparation & New User Getting Started Guide Quick Start - To Configure Your Workstation for E-CollabCenter NOTICE: Our Unclassified was upgraded in August 2007 to be compliant with FIPS 140-2. The upgrade requires Sun Java release 1.5.0, update 12. If you are using the SameTime Thick Client, a compatible version is now available for download on our website (version ST 7.5.1 FIPS). - Page 4 Workstation Preparation & New User Getting Started Guide d. then click the Internet zone, then click on “Custom Level” e. go under the ActiveX controls and plugins section ensure the “Binary and Script behaviors” radio button is enabled g. Click OK 8.
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Page 5: Introduction & Overview
Now that you have IBM® Lotus® Sametime® 7.5.1 FIPS, you can use your computer to communicate with your colleagues and conduct online meetings. Meetings can be broadcast (the audience only watches and listens) or interactive (participants work together using tools like screen and microphone sharing). -
Page 6: Workstation Hardware Requirements
Workstation Preparation & New User Getting Started Guide Workstation Hardware requirements See pages 16 & 17 in the Sametime 7.5 Critical Fix 1 (CF1) release notes on NIPRNet: http://www.elink.ibmlink.ibm.com/publications/servlet/pbi.wss?CTY=CA&FNC=SRX&PBL=G325258501# The workstation (also known as client) system requirements for operation with the e-collaboration center system are: Minimum: Instructions to Verify CPU Speed &... -
Page 7: Additional Client Requirements For Audio/Video
These users see video images of other speakers display in the Sametime Meeting Room client. When a user without a camera speaks, others see the IBM Lotus Sametime logo display in place of a video image in the Meeting Room client. -
Page 8: Verifying The System Audio And Microphone Are Enabled
Workstation Preparation & New User Getting Started Guide Verifying the System Audio and Microphone are Enabled It is important that your local operating system has all sound devices enabled and volume levels configured properly prior to entering the E-CollabCenter portal. •... - Page 9 Workstation Preparation & New User Getting Started Guide • When the Volume Control window displays 4. Verify the following settings: • Volume levels are high • All Mute boxes are unchecked 5. When the recording playback window displays: • Adjust all volume levels to a high level •...
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Page 10: Client Software Requirements
/usr/lib. The supported Linux operating systems are: RedHat Enterprise Linux 4.0, Ubuntu 8.04, CentOS 5.1 and Novell Linux Desktop 10.0 using Firefox 1.5. Limited testing has been done by the IBM E-CollabCenter project team with these Linux desktops. -
Page 11: Details On The Required Sun Java Runtime Environment (Jre)
Workstation Preparation & New User Getting Started Guide is based on Air Force customization of the Specialized Security-Limited Functionality (SSLF) recommendations in NIST SP 800-68 and DoD customization of recommendations in Microsoft’s Security Guide for Internet Explorer 7.0. The SDC is used by the USAF as a customized version of the FDCC. There are known java issues when using E-CollabCenter on a Vista FDCC, XP FDCC and SDC 2.0.4 machine. - Page 12 Workstation Preparation & New User Getting Started Guide JRE 1.5.0, Update 12 NIPRNet: http://java.sun.com/javase/downloads/index_jdk5.jsp SIPRNet: https://patches.csd.disa.smil.mil/metadata.jsp?ID=76827 JRE 1.6.0, Update 3 (Latest version as of 20 February, 2008) NIPRNet: http://www.java.com/en/download/ SIPRNet: https://patches.csd.disa.smil.mil/metadata.jsp?ID=77506 Page 11 of 51...
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Page 13: Enable Tls 1.0 In Java Jre 1.5.0 And Later
Workstation Preparation & New User Getting Started Guide 4.5.1 Enable TLS 1.0 in Java JRE 1.5.0 and later TLS 1.0 must be enabled in the Sun Java Control Panel. There are two ways to do this: 1) Via Java tea-cup icon To do this, right-click on the Java icon (Tea cup) and select “Open Control Panel.”... -
Page 14: Supported Browsers And Required Browser Settings
Workstation Preparation & New User Getting Started Guide 2) Via Control Panel 1. Click on Start 2. Highlight Settings 3. Click on Control Panel 4. Double click on Java 5. Select the Advanced tab 6. Click the “+” sign at left of Security to expand Once expanded the “+”... - Page 15 Workstation Preparation & New User Getting Started Guide Internet Explorer 4.6.1.1 Cookies You must have enabled cookies for either the www.e-collabcenter.com (NIPRNet) or the www.e- collabcenter.nces.dod.smil.mil (SIPRNet) or if you are using an enclave have cookies enabled for the URL to that enclave site. The following Microsoft article (found on NIPRNet) describes cookies and how to configure them in Internet Explorer http://support.microsoft.com/kb/283185.
- Page 16 Workstation Preparation & New User Getting Started Guide 4.6.1.2 Sun Java To verify if the Internet Explorer browser is configured to use Sun Java: Usually IE (Internet Explorer) uses Microsoft’s Virtual Machine by default. To change this, from an IE browser, click on Tools>Internet Options Click on the ‘Advanced’...
- Page 17 If TLS 1.0 is not checked, check it and then restart IE 4.6.1.4 Binary and Script Behavior E-CollabCenter does NOT require ActiveX to run. The IBM Sametime development team removed all ActiveX dependencies from its product in version 7.0; consequently, Sametime 7.5.1 FIPS does not use ActiveX.
- Page 18 Workstation Preparation & New User Getting Started Guide The default IE settings have “Binary and Script Behavior” enabled, here are instructions on how to enable In the Internet Explorer browser under the ActiveX Security controls and plug-ins area, the “Binary and Script Behaviors” must be enabled for both meeting rooms and alerts in chat rooms to function.
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Page 19: Firefox
Workstation Preparation & New User Getting Started Guide 4.6.2 Firefox 4.6.2.1 Sun Java To verify if the Firefox browser is configured to use Sun Java do the following: 1. Launch Firefox , then select… 2. Tools …. Options... 3. Then make sure “Enable Java” is checked. If not checked, check it and click OK 4. - Page 20 Workstation Preparation & New User Getting Started Guide Page 19 of 51...
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Page 22: Mozilla
Workstation Preparation & New User Getting Started Guide 4.6.3 Mozilla 4.6.3.1 Sun Java To verify if the Mozilla browser is configured to use Sun Java do the following: 1. Launch Mozilla , then select… 2. Edit …. Preferences... Advanced 3. Then make sure “Enable Java” is checked. If not checked, check it and click OK 4. -
Page 23: File Upload Size Limitations
Workstation Preparation & New User Getting Started Guide File Upload Size Limitations In meetings, chat rooms, and instant message sessions, there are limits on attachment sizes. • For Web Conferences, the practical size limit is 20 MB. • Chat Rooms have a 10 MB file size limit that the users cannot exceed •... -
Page 24: Network Requirements
UDP (Bi-directional firewall rules are needed for UDP, this means that connections must be allowed that are initiated by the source (workstations) to the destination (IBM servers) and also connections initiated from the destination (IBM servers) to the source (workstations) •... - Page 25 Workstation Preparation & New User Getting Started Guide For an end user to determine if their workstation can communicate to the collaboration service over UDP, have the user attend a meeting or go to the Support Tab and click on the Attend a Test Meeting. Then click View ….
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Page 26: Trouble Shooting
Workstation Preparation & New User Getting Started Guide Trouble Shooting If you are having problems accessing the service and you have verified you have the proper Sun JRE and you browser settings are correct please perform the following steps. If you encounter a problem that you cannot correct using the steps below, please contact the Internet Explorer:- 1) Control Panel >... - Page 27 Workstation Preparation & New User Getting Started Guide 1) Control Panel > Java > General tab > Delete Files... 2) All checkboxes must be checked, hit OK Page 26 of 51...
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Page 28: Additional Support
Workstation Preparation & New User Getting Started Guide If problems still exist, ask the client to send the Java Console log to the NCES Help Desk. How to view the Java console log>>> Right-click on the Java icon (Tea cup) and select ‘Open Console’ to bring up the java console log. Contact List ‘Awareness’... - Page 29 Workstation Preparation & New User Getting Started Guide This document is a user workstation requirements document designed to provide general software, hardware and configuration requirements for workstations for the e-collaboration solution that is based upon Sametime 7.5.1 FIPS. For more detailed information and support regarding e-collaboration products and services, refer to the on line guide, or contact the DISA Help Desk via phone or e-mail.
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Page 30: Steps To Test Your Audio/Video Capabilities Prior To Entering A Web Conference (Performed Within The E-Collabcenter Portal)
Workstation Preparation & New User Getting Started Guide APPENDIX A A.1 Steps to Test your Audio/Video Capabilities Prior to Entering a Web Conference (performed within the E-CollabCenter portal) • Log into E-CollabCenter and select the Web Conferencing tab • Click the Test Meeting link •... - Page 31 5. Click File … Leave Meeting to leave the test and close this window Please Note: The following support options are available once you have logged into E- CollabCenter • IBM E-CollabCenter Training Log into the portal at https://www.e-collabcenter.com, then click on the Help and Training tab How Do I? •...
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Page 32: Additional Details On Microsoft S Binary And Script Behavior
Internet Explorer defines "interactive controls" as Java or ActiveX components which provide user interfaces. IBM Lotus Sametime does not use ActiveX controls but does use Java applets for chat rooms and web conferences. That Microsoft decided to lump Java with it's well understood sandbox isolation and the unrestricted native code of ActiveX together is unfortunate and doesn't seem logical from a security perspective. -
Page 33: Run The Group Policy Editor As An Admin
Workstation Preparation & New User Getting Started Guide B.3 Run the Group Policy Editor as an Admin Go to the “Start” menu Type in “gpedit.msc” as seen below:- Page 32 of 51... - Page 34 Workstation Preparation & New User Getting Started Guide Right-click on the “gpedit” program as seen below and select “Run as administrator” Page 33 of 51...
- Page 35 Workstation Preparation & New User Getting Started Guide Click “Continue” to proceed with using the Group Policy Editor as an Admin Page 34 of 51...
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Page 36: Edit Internet Explorer S Java Security Settings
Workstation Preparation & New User Getting Started Guide B.4 Edit Internet Explorer’s Java security settings Under the Group Policy Editor go to:- “Computer Configuration\Administrative Templates\Windows Components\Internet Explorer\Internet Control Panel\Security Page\Trusted Sites Zone\Java Permissions” “Computer Configuration\Administrative Templates\Windows Components\Internet Explorer\Internet Control Panel\Security Page\Locked-Down Trusted Sites Zone\Java Permissions”... -
Page 37: Change Java Permissions
Workstation Preparation & New User Getting Started Guide B.5 Change Java Permissions By default under FDCC, java permissions is set to “enabled”, but the permission level is set to “disable java”. This setting disables the use of any java based application on the machine as in Sun JRE, and not just Microsoft JVM. - Page 38 Workstation Preparation & New User Getting Started Guide To access and use Sametime services on E-Collabcenter portal, the above Java Permission settings must be changed to either ONE of the following options 1. Java Permissions set to “Disabled” 2. Java Permissions set to “Enabled: High” (most secure and recommend option) 3.
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Page 39: Update Group Policy As An Admin
Workstation Preparation & New User Getting Started Guide Java Permissions set to Enabled, with High, Medium, or Low B.6 Update Group Policy as an Admin Open the command prompt as an Admin, and run the following command: “gpupdate /force” For changes to take affect, a Windows restart is recommended. Refer to the screenshots below on how to update the Group Policy as an Admin:- Go to the “Start”... - Page 40 Workstation Preparation & New User Getting Started Guide Right-click on the “Command Prompt” shortcut, and select “Run as administrator” Page 39 of 51...
- Page 41 Workstation Preparation & New User Getting Started Guide If the command prompt is not listed under the Start Menu, type “cmd” under “Start Search” box in the Start Menu Click “Continue” to use the Command Prompt as an Admin Page 40 of 51...
- Page 42 Workstation Preparation & New User Getting Started Guide Type in the command “gpupdate /force” and hit Enter When the “OK to Restart?” prompt appears, type “y” and hit Enter *Note that SDC v2.0.4 a restart was not prompted or required. Page 41 of 51...
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Page 43: Add E-Collab Center To Trusted Sites In Ie 7
Workstation Preparation & New User Getting Started Guide Click “Close” or simply wait a few seconds for the Windows OS to restart Once the FDCC/SDC machine’s Windows Vista OS has been restarted, all group policy changes will have taken effect. B.7 Add E-CollabCenter to Trusted Sites in IE 7 Click on Start and type regedit in search and run regedit as admin Page 42 of 51... - Page 44 Workstation Preparation & New User Getting Started Guide Click on “Continue” Page 43 of 51...
- Page 45 Workstation Preparation & New User Getting Started Guide Go to HKEY_Local_Machine - Software - Policies - Microsoft - Windows - Current Version - Internet Settings (Any of the following 3 items should be = 0) - Security_HKLM_only - Security_Options_Edit - Security_Zones_Map_Edit *Note that once you are done with this appendix you will want to come back and change these settings to their original values.
- Page 46 Workstation Preparation & New User Getting Started Guide Now run Internet Explorer 7 as admin and click on “Tools” then “Internet Options” Page 45 of 51...
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- Page 48 Workstation Preparation & New User Getting Started Guide Click on the “Security” tab and then highlight “Trusted sites” and click on the “Sites” button Page 47 of 51...
- Page 49 Workstation Preparation & New User Getting Started Guide Add “*.e-collabcenter.com” and make sure you uncheck the box at the bottom Now you are done adding E-CollabCenter to your trusted sites zone and ready to use E-CollabCenter! Page 48 of 51...
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Page 50: Document Information And Revision History
Workstation Preparation & New User Getting Started Guide Document Information and Revision History Revision Date Author / Editor Feb 22, Jim Stroud 2007 Feb 28, Jim Stroud 2007 March 14, Jim Stroud 2007 April 3, Jim Stroud 2007 1.4a April 4, Jim Stroud 2007 April 5,... - Page 51 Workstation Preparation & New User Getting Started Guide 1.7h July 17, Neil Starkey 2007 1.7i July 25, Ames Trebing 2007 James Stroud 1.7j February James Stroud 8, 2008 1.7k February Jennifer Sackett 16, 2008 1.8a May 28, Mostafa 2008 Sekandari Yasir Saleem End of Document.