Troubleshooting - Nokia N97 mini Service Manual

12.3

Troubleshooting

When touching the points on the phone UI, there is a 30 second timeout. If this expires without
receiving 3 points, the procedure will abort.
 Simply press "Retry" to start again.
If the phone connection to Phoenix is disrupted (e.g. cable is disconnected), the recalibration
will stop.
 Make sure the connections are correct, and restart the calibration procedure.
For verification failure issues:
 Restart Phoenix and retry the calibration again.
 If verification continues to fail, contact your next level of support.
25
Send/End keys not working

 Touch panel is not working
Drawn lines are not following the tip of the SS-93/stylus

 There are large "dead" areas where lines cannot be drawn
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Nokia N97 mini
RM-553 / RM-555
Service Manual Level 1&2
Version 1.0 ISSUE 1