Toshiba Satellite NB10-A Series User Manual

Toshiba Satellite NB10-A Series User Manual

Hide thumbs Also See for Satellite NB10-A Series:
Table of Contents

Advertisement

User's Manual
Satellite NB10-A/NB10t-A
Satellite Pro NB10-A/NB10t-A
Series

Advertisement

Table of Contents
loading

Summary of Contents for Toshiba Satellite NB10-A Series

  • Page 1 User's Manual Satellite NB10-A/NB10t-A Satellite Pro NB10-A/NB10t-A Series...
  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-7 OpenSSL Toolkit License Issues ............1-7 FreeType License Issues ..............1-10 ENERGY STAR® Program ..............1-13 Disposing of the computer and the computer's batteries ....
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password Utility ..............5-6 TOSHIBA System Settings ..............5-8 TOSHIBA Media Player by sMedio TrueLink+ ........5-9 TOSHIBA PC Health Monitor .............. 5-11 System Recovery ................5-12 Chapter 6 Troubleshooting Problem solving process ..............
  • Page 4 User's Manual...
  • Page 5: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2013 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 6: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7: Fcc Conditions

    TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI port and Headphone/Microphone jack. Changes or modifications made to this equipment, not expressly approved by TOSHIBA or parties authorized by TOSHIBA could void the user’s authority...
  • Page 8: Working Environment

    EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 11: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website (http://www.toshiba- india.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 12 ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
  • Page 14: Freetype License Issues

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 15 Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright (C) <year> The FreeType Project (www.freetype.org).
  • Page 16 source and object code forms) and derivative works thereof for any purpose; and to authorize others to exercise some or all of the rights granted herein, subject to the following conditions: Redistribution of source code must retain this license file (`FTL.TXT') unaltered;...
  • Page 17: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 18: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 19: Cleaning The Computer

    Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
  • Page 20: Safety Icons

    Moving the computer While the computer is designed for flexible day-to-day usage you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer.
  • Page 21 A caution informs you that improper use of equipment or failure to follow instructions may cause data loss, equipment damage, or may result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.
  • Page 22: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 23: Using Your Computer For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice.
  • Page 24: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 25 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in this User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 26: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator should glow.
  • Page 27: Turning On The Power

    Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. Do not press or push on the display panel. Do not lift the computer by the display panel. Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.
  • Page 28: Initial Setup

    Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure to read the License Terms carefully. Getting to know Windows For detailed information on what is new and how to operate Windows, please refer to the Windows Help and Support.
  • Page 29: Turning Off The Power

    Settings This Charm allows you to access your computer’s settings (volume, brightness, connecting to the internet, and more). Tiles Tiles can be accessed and launched from the Start screen. Typical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
  • Page 30: Restarting The Computer

    Make sure all disk/disc activity has stopped before removing the disk/ disc. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data.
  • Page 31: Executing Sleep Mode

    Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 32: Hibernation Mode

    When you turn the power back on, you can continue where you left off when you shut down the computer. When the computer is in Sleep Mode, the Power indicator will blink white. If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
  • Page 33: Starting Hibernation Mode

    Starting Hibernation Mode To enter Hibernation Mode, follow the steps below. Click the Settings charm. Click Power and then select Hibernate. In order to show Hibernate in Power menu, you need to setup according to the following steps: 1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security ->...
  • Page 34: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.
  • Page 35: Left Side

    Power indicator The Power indicator glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white. Wireless The Wireless communication indicator glows communication amber when the Bluetooth or Wireless LAN indicator functions are turned on.
  • Page 36: Right Side

    LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second, 100BASE-TX). Refer to Operating Basics, for details. Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction.
  • Page 37: Back

    Figure 3-3 The right side of the computer 1. Memory media slot 4. Universal Serial Bus (USB 2.0) port 2. Headphone/Microphone jack 5. DC IN 19V jack 3. Universal Serial Bus (USB 2.0) port Product appearance depends on the model you purchased. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™...
  • Page 38: Underside

    Figure 3-4 The back of the computer 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to the Battery section.
  • Page 39: Front With The Display Open

    Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Cooling vents The cooling vents help the processor to avoid overheating. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents.
  • Page 40 Figure 3-6 The front of the computer with the display panel open 1. Wireless communication antennas 6. Display hinges (not shown)* 2. Microphone* 7. Power button 3. Web Camera LED* 8. Keyboard 4. Web Camera* 9. Touch Pad 5. Display screen 10.
  • Page 41 Microphone The built-in microphone allows you to import and record sounds for your application - please refer to the Sound System and Video mode section for more information. Web Camera LED The Web Camera LED glows when the Web Camera is operating. Web Camera Web Camera is a device that allows you to record video or take photographs with your...
  • Page 42: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Health Monitor utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor, and then click PC Information.
  • Page 43: Intel Display Power Saving Technology

    RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. Video RAM The memory in a computer's graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory.
  • Page 44: Power Condition Descriptions

    Right-click on the desktop and click Graphics Properties... ® In Intel HD Graphics Control Panel: Click Power and select On battery. Click Off under Display Power Saving Technology. Click Apply. If you want to enable this feature, under the conditions mentioned above, click On under Display Power Saving Technology.
  • Page 45: Power Indicator

    Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: off connected is above low battery trigger point Remaining • Operates battery capacity • LED: flashes is below low amber battery trigger point Remaining Computer shuts battery capacity down is exhausted...
  • Page 46 Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition. No light Under any other conditions, the indicator does not light. User's Manual 3-13...
  • Page 47: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that should be taken when using it. Using the Touch Screen Some models are equipped with a touch screen. You can use your finger to manipulate icons, buttons, menu items, the onscreen keyboard, and other items on the touch screen.
  • Page 48: Using The Touch Pad

    Swipe Quickly move your finger in from the edge of the screen, without pausing when you first touch it. Swipe from the left edge: shows your recently opened apps, and so on. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings).
  • Page 49: The Keyboard

    Swipe Quickly move your finger in from the edge of the Touch Pad, without pausing when you first touch Swipe from the left edge: shows your recently opened apps. Swipe from the right edge: opens or closes the charms (Search, Share, Start, Devices, Settings). Swipe from the top edge: opens or closes the app command bar.
  • Page 50: Function Key

    Function Key The function keys (F1 ~ F12) are the twelve keys at the top of your keyboard. You can configure the function keys’ mode as "Special function mode" or "Standard F1-F12 mode" by clicking Desktop -> Desktop Assist -> Tools &...
  • Page 51: Battery

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist -> Tools & Utilities ->...
  • Page 52: Care And Use Of The Battery Pack

    TOSHIBA as replacements. The computer's RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 53: Charging Time

    Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 54: Monitoring Battery Capacity

    In such cases you should follow the steps as detailed below: Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power.
  • Page 55: Replacing The Battery Pack

    Whether you close the display panel when you are not using the keyboard - closing the display saves power. The environmental temperature - operating time decreases at low temperatures. The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery pack.
  • Page 56: Removing The Battery Pack

    The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.
  • Page 57: Lan

    Release the battery pack as shown below to remove it from the computer. Figure 4-3 Releasing the battery pack 1. Battery pack Installing the battery pack To install a battery pack, follow the steps as detailed below: Insert the battery pack as far as it will go into the computer. Ensure that the battery pack is securely in place and secure it with two screws.
  • Page 58: Additional Memory Module

    If you are using Fast Ethernet LAN (100 megabits per second, 100BASE- TX), be sure to connect with a CAT5 cable or higher. You cannot use a CAT3 cable. If you are using Ethernet LAN (10 megabits per second, 10BASE-T), you can connect with a CAT3 or higher cable.
  • Page 59: Removing A Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 60 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-5 Removing the memory module cover 1. Screw 2. Memory module cover Product appearance depends on the model you purchased. Lift the memory protection sheet. Push the latches away from the module in order to release it - a spring will force one end of the module up at an angle.
  • Page 61: Installing A Memory Module

    Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-7 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 10.
  • Page 62: Memory Media

    Lift the memory protection sheet. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-8 Seating the memory module 1.
  • Page 63 capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. Keep foreign objects out of the memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
  • Page 64: Media Care

    The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB. Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards.
  • Page 65: Inserting Memory Media

    SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) face down.
  • Page 66: External Display

    If you remove the memory media or turn off the power while the computer is accessing the memory media, you may lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode.
  • Page 67 At that time, please read the manual of the monitor and set the display mode which is supporting at the monitor. Then it will be displayed with suitable size with correct aspect ratio. The HDMI out port HDMI (High-Definition Multimedia Interface) port digitally transfers both video and audio data without reducing the quality.
  • Page 68: Changing The Display Settings

    1. Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.
  • Page 69: Security Lock

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit DDR3/DDR3L-1600 memory modules can easily be installed in the computer.
  • Page 70: Sound System And Video Mode

    Sound System and Video mode This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. To launch the Volume Mixer utility, click Desktop and right click on the speaker icon on the Taskbar, and then select Open Volume Mixer from the sub menu.
  • Page 71: Realtek Hd Audio Manager

    Accurate placement of audio cues for immersive surround sound from any PC speaker configuration laptop / desktop speakers or headphones Broad sweet spot with elevated sound image Maximum volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich, low frequency production High frequency definition for crisp details Consistent volume level across content...
  • Page 72: Power Management

    Information Click the Information button to view hardware information, software information, and language setting. Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex.
  • Page 73: Chapter 5 Utilities And Advanced Usage

    README.TXT file (if applicable). TOSHIBA Desktop TOSHIBA Desktop Assist is a graphical user Assist interface that provides access to specific tools and TOSHIBA utilities and applications that make the use and configuration of the computer easier.
  • Page 74 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings - > HDD Accelerator. TOSHIBA Setup TOSHIBA Setup Utility is a BIOS setup utility that Utility provides you a menu-based user interface so that you can easily view and change BIOS settings.
  • Page 75 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...
  • Page 76: Special Features

    To access the setup files of the drivers/utilities, type Applications from the Start screen, and then click Applications and Drivers from the list that appears. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.
  • Page 77 Intelligent power A microprocessor in the computer's intelligent power supply detects the battery's charge, supply automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.
  • Page 78: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop ->...
  • Page 79 To end the BIOS Setup, press F10, and then select Ok to accept the changes. The computer will restart. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE.
  • Page 80: Toshiba System Settings

    To run TOSHIBA System Settings, click Desktop -> Desktop Assist -> Tools & Utilities -> System Settings. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 81: Toshiba Media Player By Smedio Truelink

    Make sure to restart your computer immediately to apply these changes. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.
  • Page 82 Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player.
  • Page 83: Toshiba Pc Health Monitor

    TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the Start Page of TOSHIBA Media Player. Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click Help of the Settings charm.
  • Page 84: Starting Pc Health Monitor

    TOSHIBA's standard limited warranty terms and limitations apply. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be opened by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor. The TOSHIBA PC Health Monitor main screen will be displayed.
  • Page 85 Do not run software such as screen savers which can put a heavy load on the CPU. Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background.
  • Page 86: Recovery Hard Disk Drive

    Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 87 Make sure that the AC adaptor is connected during the restoring process. When you reinstall the Windows operating system, the hard disk may be reformatted and all data may be lost. In the Settings charm, click Power and then select Restart. Hold down 0 (zero) key and then release this key one second after the computer is power on.
  • Page 88: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 89: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 90: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 91: Hardware And System Checklist

    If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
  • Page 92: Overheating Power Down

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 93 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 94: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration.
  • Page 95: Hard Disk Drive

    As a last resort you should reformat the Hard Disk Drive and then reload the operating system and all other files and data. If you are still unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Operating Basics.
  • Page 96: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 97: Usb Mouse

    Control Panel -> Hardware and Sound -> sensitive enough. Mouse. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...
  • Page 98: Usb Device

    Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 99 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 100: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 101 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-14...
  • Page 102: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. The physical dimensions may vary depending on the model you purchased. Size Approximately 284 (w) x 208.6 (d) x 13.8/21.5 (h) millimeters Approximately 284 (w) x 208.6 (d) x 13.8/23.5 (h) millimeters...
  • Page 103: Ac Power Cord And Connectors

    Computer 19V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer...
  • Page 104: Certification Agencies

    Current rating: Minimum 2.5 amperes Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France:...
  • Page 105: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n or b/g/ n), as defined and approved by the Institute of Electrical and...
  • Page 106: Wireless Devices And Your Health

    Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Module. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Wireless Devices and your health Wireless products, like other radio devices, emit radio frequency electromagnetic energy. The level of energy emitted by Wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones.
  • Page 107: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 108: Bluetooth Wireless Technology

    The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that may either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 109 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 110 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 111 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 112 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Taiwan Article 12 Without permission granted by the NCC, any...
  • Page 113 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on this equipment. (1)(2) (3)(4) 2.4 : This equipment uses a frequency of 2.4GHz.
  • Page 114: Device Authorization

    This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the table blow, please contact TOSHIBA Support. As of September 2013 Austria...
  • Page 115: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - contact TOSHIBA support for details). CPU performance may also vary from specifications due to design configuration.
  • Page 116: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 117: Glossary

    powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content.
  • Page 118 AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: Basic Input/output System BD-ROM: Blu-ray Disc Read-only Memory bps: bits per second Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR:...
  • Page 119 IRQ: interrupt request ISP: Internet Service Provider kilobyte LAN: Local Area Network LCD: Liquid Crystal Display LED: Light Emitting Diode megabyte MBps: megabytes per second MMC: Multi Media Card OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association...
  • Page 120: Index

    Index screen 3-8 Documentation list 2-1 AC adaptor additional 4-23 Dual Pointing Device connecting 2-3 Touch Pad 6-9 DC IN 19V jack 3-4 Equipment checklist 2-1 Battery extending life 4-9 External monitor monitoring capacity 4-8 problems 6-12 real time clock 3-10, 4-5 save mode 5-5 types 4-5 Battery indicator...
  • Page 121 6-5 inserting 4-19 Power 6-4 removing 4-19 Real Time Clock 6-7 Sound system 6-11 TOSHIBA support 6-13 Memory media slot 4-16 Touch Pad 6-9 USB device 6-11 Moving the computer 1-16 USB mouse 6-10 MultiMediaCard removing 4-19...
  • Page 122 6-11 TOSHIBA Desktop Assist 5-1 Touch Screen USB device problems 6-11 Video mode 4-26 Video RAM 3-10 Web Camera 3-8 Wireless communication 7-5 User's Manual Index-3...

This manual is also suitable for:

Satellite nb10t-a seriesSatellite pro nb10-a series

Table of Contents