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Toshiba NB 100 Series User Manual

Portable personal computer
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  • Page 1 TOSHIBA NB 100 Series User’s Manual...
  • Page 2 This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA NB 100 series Portable Personal Computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice.

  • Page 3: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, USB port, and...
  • Page 4 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
  • Page 5 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.

  • Page 6: Energy Star Program

    To conserve energy, your computer is set to enter the low-power Suspend Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency.

  • Page 7: Table Of Contents

    Table of Contents Preface General Precautions Introduction Chapter 1 Equipment checklist........1-1 Hardware .
  • Page 8 TOSHIBA Disc Creator ........
  • Page 9 Temporarily changing modes ......5-7 Generating ASCII characters ....... . 5-7 Power and Power-up Modes Chapter 6 Power conditions .
  • Page 10 TOSHIBA support ........
  • Page 11 AC Power Cord and Connectors Appendix D Glossary Index User’s Manual...

  • Page 12: Preface

    This powerful, lightweight notebook computer is designed to provide years of reliable, high-performance computing. This manual tells you how to set up and begin using your NB 100 series computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 13 Preface Chapter 7, BIOS Setup and Passwords, explains how to configure the computer using the BIOS Setup program. It also tells how to set a password. Chapter 8, Optional Devices, describes the optional hardware available. Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly.
  • Page 14 Preface Display Names of windows or icons or text generated by the computer that appear on its display screen are presented in the typeface you see to the left. Messages Messages are used in this manual to bring important information to your attention.

  • Page 15: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 16 General Precautions To keep your computer in prime operating condition, protect your work area from: ■ Dust, moisture, and direct sunlight. ■ Equipment that generates a strong electromagnetic field, such as stereo speakers(other than speakers that are connected to the computer) or speakerphones.

  • Page 17: Instruction Manual For Safety And Comfort

    General Precautions Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer. User’s Manual...

  • Page 18: Chapter 1 Introduction

    Some of the features described in this manual may not function properly if you use an operating system that was not preinstalled by TOSHIBA. Equipment checklist Carefully unpack your computer. Save the box and packaging materials for future use.

  • Page 19: Software

    ■ TOSHIBA ConfigFree ■ TOSHIBA Disc Creator ■ TOSHIBA Recovery Disc Creator ■ TOSHIBA 3G RF Power Control Utility (Can be used only for 3G models) ■ TOSHIBA User’s Manual ■ TOSHIBA NB 100 Series User’s Manual (This manual) Documentation ■...

  • Page 20: Memory

    Introduction Memory PC2-5300/ PC6400 512 MB or 1 GB memory Slots module can be installed in the memory slot of all model: ® Mobile Intel 945GSE Express Chipset model Maximum system memory size and speed depend on the model you purchased. The actual amount of useable system memory will be less than the installed memory modules.

  • Page 21: Keyboard

    Introduction Keyboard ® Built-in 80 keys, compatible with IBM enhanced keyboard, embedded numeric overlay, dedicated cursor control, keys. See Chapter Keyboard, for details. Pointing device A touchpad and control buttons in the palm rest Built-in enable control of the on-screen pointer. Power The computer is powered by one rechargeable Battery pack...

  • Page 22: Slots

    Introduction Slots Bridge media card slot This slot lets you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use flash memory (SD/MS/MS Pro memory cards) See Chapter 8, Optional Devices, for details. This slot allows you to install a SIM card to SIM card slot expand functionality.

  • Page 23: Security

    Connects a security lock to anchor the computer to a desk or other large object. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use.. Hot keys...
  • Page 24 Introduction Keypad overlay A ten-key pad is integrated into the keyboard. Refer to the Keypad overlay section in Chapter 5, Keyboard, for instructions on using the keypad overlay. Power-on password Two levels of password security, supervisor and user, are available to prevent unauthorized access to your computer.

  • Page 25: Utilities

    (This software is preinstalled with CD-RW/DVD- ROM drive model or DVD Super Multi (+-R DL) drive model) TOSHIBA ConfigFree ConfigFree is a suite of utilities to allow easy control of communication devices and network connections. ConfigFree also allows you to find...

  • Page 26: Options

    945GSE Express chipset. Battery Pack An additional battery pack 4 cell Type can be purchased from your TOSHIBA dealer. The battery pack is identical to the one that came with your computer. Use it as a spare or replacement. Universal AC...

  • Page 27: Chapter 2 The Grand Tour

    Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Non-applicable icons*8 For more information regarding Non-applicable icons, please refer to the Disclaimer section in Chapter 10 or click the *8 above. Front with the display closed Figure 2-1 shows the computer’s front with its display panel in the closed position.

  • Page 28: Left Side

    The Grand Tour Headphone jack A standard 3.5 mm mini headphone jack enables connection of a stereo headphone (16 ohm minimum) or other device for audio output. When you connect headphones, the internal speaker is automatically disabled. Built-in Record monaural sounds into your applications. microphone (Provided with some models) Left side...

  • Page 29: Right Side

    The Grand Tour Right side Figure 2-3 shows the computer’s right side. CARD SLOT PORTS RIDGE MEDIA CARD SLOT AN VENT EPENDING ON THE MODEL YOU PURCHASED Figure 2-3 The right side of the computer bridge media card This slot lets you easily transfer data from devices, slot such as digital camera and PDA, thatuse flash memory.

  • Page 30: Back Side

    The Grand Tour Back side Figure 2-4 shows the computer’s back side. XTERNAL MONITOR PORT JACK DC IN 19V Figure 2-4 The computer’s back side External monitor This 15-pin port allows you to connect an external port monitor. LAN jack This jack lets you connect to a LAN.

  • Page 31: Underside

    Chapter 6, Power and Power-up Modes, describes how to access the battery pack. Additional battery packs can be purchased from your TOSHIBA dealer to extend the computer’s battery operating time.. Battery release Slide this latch to release the battery pack.

  • Page 32: Front With The Display Open

    The Grand Tour Front with the display open Figure 2-6 shows the front of the computer with the display open. To open the display, lift the display up and position the display at a comfortable viewing angle. IRELESS NTENNA EB CAMERA EB CAMERA LED OT SHOWN IRELESS...
  • Page 33 The Grand Tour Graphics Processor Unit (GPU)*6 For more information regarding Graphics Processor Unit (GPU), please refer to the Disclaimer section in Chapter 10 or click the *6 above. Stereo speaker The speaker emits sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.

  • Page 34: System Indicators

    The Grand Tour System indicators Figure 2-7 shows the system indicators, which light when various computer operations are in progress. WAN* WIRELESS UMERIC OWER IRELESS BATTERY ULUETOOTH EPENDING ON THE MODEL YOU PURCHASED Figure 2-7 System indicators The Main battery indicator shows the condition Main battery of the charge.
  • Page 35 The Grand Tour This indicator glows green, You can use the Numeric Lock keypad overlay (dark gary labeled keys) for numeric input. This indicator glows green when letter keys are CAPS Lock locked into their uppercase format. User’s Manual...

  • Page 36: Ac Adaptor

    The Grand Tour AC adaptor The AC adaptor converts AC power to DC power and reduces the voltage supplied to the computer. It can automatically adjust to any voltage from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use the computer in almost any region.

  • Page 37: Chapter 3 Getting Started

    Chapter 3 Getting Started This chapter provides basic information to start using your computer. It covers the following topics: ■ ® All users should be sure to carefully read the sections Microsoft Windows XP setup, which describe actions to take when you turn on the power for the first time.

  • Page 38: Connecting The Ac Adaptor

    Getting Started ■ Use a virus-check program and make sure it is updated regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media.
  • Page 39 ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.

  • Page 40: Opening The Display

    Getting Started 2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the back side of the computer. DC IN JACK Figure 3-2 Connecting the adaptor to the computer 3. Plug the power cord into a live wall outlet - the Battery indicator on the front of the computer should glow.

  • Page 41: Turning On The Power

    Getting Started ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. ■ Do not press or push on the display panel. ■ Do not lift the computer by the display panel. ■...

  • Page 42: Starting Up For The First Time

    Getting Started Starting up for the first time When you first turn on the power, the computer’s initial screen is the ® Microsoft Windows XP Startup Screen Logo. Follow the on-screen directions. Turning off the power The power can be turned off in one of three modes:shut down, hibernation mode or standby mode.

  • Page 43: Starting Hibernation Mode

    Getting Started Benefits of hibernation mode The hibernation feature provides the following benefits: ■ Saves data to the hard disk when the computer automatically shuts down because of a low battery. For the computer to shut down in hibernation mode, the hibernation feature must be enabled in the Hibernate tab in Power Management and Setup Action tab in Power Management.

  • Page 44: Standby Mode

    Getting Started Standby mode In standby mode the power remains on, but the CPU and all other devices are in standby mode. Turning Off Your Computer where Electronic Devices are Regulated or Controlled. When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always shut down the computer completely or put the computer into Hibernation mode instead of allowing it to go into Standby mode, and turn off any wireless...

  • Page 45: Restarting The Computer

    15 seconds, then turn on the power again by pressing the power but ton. System recovery options You can use TOSHIBA Disc Creator when you connect External ODD. Create optical recovery discs A recovery image of your computer is stored on the hard disk. You may use this image to create CD or DVD recovery discs using the following steps: 1.

  • Page 46: Restoring The Preinstalled Software From The Recovery Hdd

    1. Load the Recovery Media in the optional optical disc drive and turn off the computer's power. 2. Turn on the power. When TOSHIBA Leading Innovation>>> appears, press the F12 key. 3. Use the up or down cursor key to select CD/DVD in the display menu.
  • Page 47 Getting Started When drivers Utilities are installed, you can setup the respective drivers and utilities from the following folder. C: \ TOSAPINS\*** When removing pre-installed drivers/utilities or when installing, you can setup the respective drivers/utilities from the following folder. C:\TOSAPINS\*** User’s Manual 3-11...

  • Page 48: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter gives information on basic operations including using the touchpad, Audio/Video controls, the web camera, the microphone, the internal modem, wireless communication and LAN. Using the touchpad To use the touchpad, simply touch and move your finger tip across it in the direction you want the on-screen pointer to go.

  • Page 49: Toshiba Disc Creator

    CD Player' function to record music to DVD-R, DVD-R DL,DVD-RW, DVD+R, DVD+R DL, or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video, or DVD-ROM material that has copyright protection.

  • Page 50: Data Verification

    DVD-ROM and DVD-ROM / CD-R/RW drives cannot read this added data regardless of the operating system. ■ TOSHIBA Disc Creator does not support recording to DVD-RAM discs - to achieve this you should use Windows Explorer or another similar utility.

  • Page 51: Using The Software

    Operating Basics EB CAMERA LENS CTIVE Figure 4-2 Web Camera Using the software The web camera software is pre-configured to start when you turn on Windows XP; if you need to restart it go to [Start] - [All Programs] - [Camera Assistant Software] - [Camera Assistant Software]..

  • Page 52: Using The Microphone

    Operating Basics Capture Still Image Click to see a preview of the captured image; you can also e-mail the image. Video Recording Click to prepare for recording. Click again to start recording. One more to stop recording and see preview of the video. Audio Recording Click to start recording, Click again to stop and listen to a preview of the audio.

  • Page 53: Wireless Communications

    TOSHIBA strongly recommends the customer to enable the encryption function. ■ TOSHIBA is not liable for the eavesdropping of data due to the use of Wireless LAN and the damage thereof. Bluetooth wireless technology...

  • Page 54: Wireless Communication Switch

    Operating Basics Worldwide operation The Bluetooth radio transmitter and receiver operates in the 2.45 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices. The link is maintained even if the devices are not within line of sight.

  • Page 55: Lan

    Operating Basics The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), and Fast Ethernet LAN (100 megabits per second, 100BASE-TX). This section describes how to connect/disconnect to a LAN. Do not install or remove an optional memory module while Wake-up on LAN is enabled.

  • Page 56: Cleaning The Computer

    Operating Basics 2. Disconnect the cable from the LAN hub in the same manner. Check with your LAN administrator before disconnecting from the hub. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and use care with liquids around the computer. ■...
  • Page 57 Operating Basics When the CPU temperature falls to a normal range, the fan is turned off and the CPU operation returns to standard speed. If the CPU temperature reaches an unacceptably high level with either setting, the system automatically shuts down to prevent damage. Data in memory will be lost.

  • Page 58: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer’s keyboard layout is compatible with a 104/105-key enhanced keyboard. Pressing Fn key an other keys can execute all enhanced keyboard function. The number of keys on your keyboard depends on which country/region’s keyboard layout your computer is configured with. Keyboards for numerous languages are available.

  • Page 59: Function Keys: F1

    Soft keys: Fn key combinations The Fn (function) is unique to Toshiba computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.

  • Page 60: Hot Keys

    The Keyboard Press Fn + F12 (Scroll Lock) to lock the cursor on a specific line. The power on default is off. Press Fn + Enter to simulate Enter on the enhanced keyboard’s numeric keypad. Press Fn + Ctrl to simulate the enhanced keyboard’s right Ctrl key.
  • Page 61 The Keyboard Pressing Fn + F2 switches the system to Hibernation hibernation mode. Pressing Fn + F3 changes the active display Output device. Pressing Fn + F6 turns sound on or off. When Mute you press these hot keys, the current setting will be displayed as an icon.

  • Page 62: Windows Special Keys

    The Keyboard Pressing Fn + S reduces the icon size on the TOSHIBA zooming desktop or the font sizes within one of the utility (reduce) supported application windows. Pressing Fn + A enlarges the icon size on the TOSHIBA zooming...

  • Page 63: Temporarily Using Normal Keyboard (Overlay On)

    The Keyboard Figure 5-1 The numeric keypad overlay Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without turning off the overlay : 1. Hold Fn and press any other key. All keys will operate as if the overlay were off.

  • Page 64: Temporarily Changing Modes

    The Keyboard Temporarily changing modes If the computer is in Numeric mode, you can switch temporarily to Arrow mode by pressing Shift. If the computer is in Arrow mode, you can switch temporarily to Numeric mode by pressing Shift. Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation.

  • Page 65: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-up Modes The computer’s power resources include the AC adaptor and internal battery. This chapter gives details on making the most effective use of these resources including charging and changing battery, tips for saving battery power, and power-up modes. Power conditions The computer’s operating capability and battery charge status are affected by the power conditions: whether an AC adaptor is connected, whether a...

  • Page 66: Power Indicators

    • LED: Battery trigger point Blinking Green Battery charge is Computer goes into exhausted hibernation or shuts down (depending on the Toshiba power Management Utility Setting) No battery • No operation installed •LED: Battery off Power indicators The Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status.

  • Page 67: Power Indicator

    Dispose of the battery as required by local ordinances or regulations. Use only battery recommended by TOSHIBA as replacements. The battery recharges the RTC battery. The battery maintains the state of the computer when you enable Resume.

  • Page 68: Real Time Clock Battery

    <F2> to setup The computer’s RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations...

  • Page 69: Charging The Battery

    The Battery indicator glows blinking green slow when the battery is being charged. Use only the computer connected to an AC power source or the optional TOSHIBA battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger User’s Manual...

  • Page 70: Monitoring Battery Capacity

    Power and Power-up Modes Time The following table shows the approximate time required to fully charge a discharged battery. Charging time (hours) Battery type Power on Power off Battery pack (4 cell) 4 hours or more 4 hours RTC battery 24 hours 24 hours The charging time when the computer is on is affected by ambient...

  • Page 71: Maximizing Battery Operating Time

    Power and Power-up Modes Wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. The computer needs this time to check the battery’s remaining capacity and to calculate the remaining operating time, based on the current power consumption rate and remaining battery capacity.

  • Page 72: Extending Battery Life

    Power and Power-up Modes Retention Time Battery type State and Retention Time Battery pack (4 cell) about 3 days (standby mode) about 14 days (shutdown mode) RTC battery about 3 months Extending battery life To maximize the life of your battery packs: ■...

  • Page 73: Removing The Battery Pack

    Power and Power-up Modes Removing the battery pack To remove a discharged battery, follow the steps as detailed below: ■ When handling battery pack, be careful not to short circuit the terminals. Also do not drop, hit or otherwise apply impact; do not scratch or break the casing and do not twist or bend the battery pack.

  • Page 74: Installing The Battery Pack

    7. Pull the battery pack forward to remove it. For environmental reasons, do not throw away a spent battery pack. Please return spent battery pack to your TOSHIBA dealer. Installing the battery pack To install a battery pack, follow the steps below.

  • Page 75: Starting The Computer By Password

    Power and Power-up Modes Starting the computer by password If you have already registered a password, please enter the password manually to start the computer: To start up the computer with the user password, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started.

  • Page 76: Chapter 7 Bios Setup And Passwords

    Chapter 7 BIOS Setup and Passwords This chapter explains how to use BIOS to set up user and supervisor passwords. Accessing BIOS Setup Menu To start the utility, please press 'F2' to enter the BIOS Setup Menu when boot up the computer. BIOS Setup Menu When enter BIOS Setup Menu, please choice Security item then you can change or modify the User Password or Supervisor Password.

  • Page 77: Boot Priority

    BIOS Setup and Passwords Password User Password / Supervisor Password This option allows you to set or reset the user password for power on. To enter a user password: 1. Enter a password of up to 10 characters. The character string you enter is displayed as a string of asterisks.

  • Page 78: Legacy Usb Support

    BIOS Setup and Passwords Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled. Enabled Enables the USB Legacy Emulation.
  • Page 79 BIOS Setup and Passwords ■ When "USB Sleep and Charge function" is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.
  • Page 80 BIOS Setup and Passwords Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN. Enabled Enables the Wake-up on LAN.(Default) Disabled Disables the Wake-up on LAN. Do not install or remove an optional memory module while Wake-up on LAN is enabled.

  • Page 81: Chapter 8 Optional Devices

    Chapter 8 Optional Devices Optional devices can expand the computer’s capabilities and its versatility. The following optional devices are available from your TOSHIBA dealer: Cards/Memory ■ SD, MS, MS Pro memory cards ■ Memory expansion ■ SIM card Power devices ■...

  • Page 82: Bridge Media Card Slot

    Optional Devices Bridge media card slot The computer is equipped with a bridge media card slot that can accommodate Secure Digital (SD)/ Memory Stick (MS)/Memory Stick Pro (MS Pro) memory cards. These memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD/MS/MS Pro memory cards.

  • Page 83: Removing A Sd/Ms/Ms Pro Card

    Optional Devices ■ Keep foreign objects out of the bridge media card slot. A pin or similar object can damage the computer's circuitry. ■ Make sure the SD/MS/MS Pro Card is oriented properly before you insert it. ■ Memory Stick Duo/PRO Duo and the Memory Stick adaptor are not compatible with the bridge media card slot.

  • Page 84: Memory Expansion

    Optional Devices ■ Make sure the bridge media card slot indicator is out before you remove the card or turn off the computer’s power. If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card.
  • Page 85 Optional Devices Figure 8-3 Removing the cover 6. Insert the memory module into the connector on the computer. Press the module carefully and firmly to ensure a solid connection. 7. Push the module down so that it lies flat and is secured by two latches.

  • Page 86: Removing Memory Module

    Optional Devices Figure 8-5 Pushing the memory module down 8. Seat the cover and secure it with one screw. 9. When you turn the computer on, it should automatically recognize the total memory capacity. If it is not recognized, check the module’s con- nection.

  • Page 87: Sim Card

    Optional Devices Figure 8-6 Removing the memory module 7. Seat the cover and secure it with one screw. SIM card Some models are equipped with a SIM card slot that can accommodate a sim card. Installing a SIM card To install a SIM card, follow the steps below. 1.

  • Page 88: Removing The Sim Card

    Optional Devices Removing the SIM card To remove the SIM card, follow the steps below 1. Turn the computer off in boot mode. Refer to the Turning off the power section in Chapter 3. 2. Remove all cables connected to the computer. 3.

  • Page 89: Security Lock

    Optional Devices If you set LCD+Analog RGB for the computer’s display, you must set the computer’s display resolution to the same as that of the external monitor or other device, such as a projector. Security lock A security lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer.

  • Page 90: Chapter 9 Troubleshooting

    Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. However, should problems occur, following the procedures in this chapter can help to determine the cause. All readers should become familiar with this chapter. Knowing what might go wrong can help prevent problems from occurring.

  • Page 91: Preliminary Checklist

    Troubleshooting Preliminary checklist Consider the simplest solution first. The items in this checklist are easy to fix and yet can cause what appears to be a serious problem. ■ Make sure you turn on all peripheral devices before you turn on the computer.

  • Page 92: Hardware And System Checklist

    ■ Power Sources ■ Power-on Password Self test When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. User’s Manual...

  • Page 93: Power

    Troubleshooting If the self test is successful, the computer tries to load the operating system. Depending on how the Boot Priority is set in the Hardware Setup, the computer tries to load first from drive A then from drive C, or first from drive C then from drive A.
  • Page 94 Troubleshooting Battery If you suspect a problem with the battery, check the DC IN connect and the battery indicator. For information on indicators and battery operation see Chapter 6, Power and Power-up Modes Problem Procedure Battery doesn’t power The battery may be discharged - connect the AC the computer adaptor to recharge the battery.

  • Page 95: Password

    Troubleshooting Password Problem Procedure Cannot enter password Refer to the Password section in Chapter 7, BIOS Setup and Passwords Keyboard Keyboard problems can be caused by your setup configuration. For more information refer to Chapter 5, The Keyboard and Chapter 7, BIOS Setup Passwords.

  • Page 96: Hard Disk Drive

    Troubleshooting Hard disk drive Problem Procedure Computer does not Check if a diskette is in the diskette drive or a boot from hard disk CD/DVD is in the optical disc drive. Remove any drive diskette and/or CD/DVD and check Boot priority. Refer to Chapter 7, Boot Priority section.

  • Page 97: Usb Mouse

    Troubleshooting Problem Procedure The mouse pointer Try changing the speed setting in the mouse moves too fast or too control utility. slow 1. Open the Control Panel and Printers and Other Hardware, select the Mouse icon and press Enter. 2. Click the Pointer Options tab. 3.

  • Page 98: Sd/Ms/Ms Pro Card

    Troubleshooting Problem Procedure 1. Open the Control Panel and Printers and Other Hardware, select the Mouse icon andpress Enter. 2. Click the Buttons tab. 3. Set the double-click speed as instructed and click OK. The mouse pointer Try changing the speed setting in the mouse moves too fast or too control utility.

  • Page 99: Sim Card

    Troubleshooting SIM card Refer also to Chapter 8, Optional Devices. Problem Procedure SIM card error occurs Remove the SIM card from the computer, make sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected.

  • Page 100: Sound System

    Troubleshooting Sound system Problem Procedure No sound is heard Check the software volume settings. Make sure the headphone connection is secure. Check Sound Preferences. Make sure the sound function is enabled and that settings for I/O address, Interrupt level and DMA are correct for your software and do not conflict with other hardware devices that you may have connected to the computer.

  • Page 101: Lan

    Troubleshooting Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN HUB. Wake-up on LAN Make sure the AC adaptor is connected. The does not work Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator.

  • Page 102: Toshiba Support

    Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 103: Where To Write

    Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed on the below. Outside of Europe Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.

  • Page 104: Chapter 10 Disclaimers

    5°C to 30°C (41°F to 86°F) or > 25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model-please refer to your PC documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details).

  • Page 105: Memory (Main System)*2

    This is a normal phenomenon for all batteries. To purchase a new battery pack, see the accessories information that is shipped with your computer, or visit the Toshiba web site at www.pcsupport.toshiba.com. User’s Manual...

  • Page 106: Hdd Drive Capacity*4

    Disclaimers HDD drive capacity 1 Gigabyte (GB) means 10 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 2 = 1,073,741,824 bytes, and therefore shows less storage capacity.

  • Page 107: Usb Sleep And Charge

    Disclaimers USB Sleep and Charge The "USB Sleep and Charge function" may not work with certain external devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to change the device. User’s Manual 10-4...
  • Page 108 Appendixes Table of Contents Specifications................A-1 Appendix A Display Controller................. B-1 Appendix B Wireless LAN................. C-1 Appendix C AC Power Cord and Connectors..........D-1 Appendix D User’s Manual Appendixes-1...

  • Page 109: Appendix A Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size With Battery 225(w) x 190.5(d) X 29.5 / 33(h) millimeters (not including parts that extend beyond the main body) Without Battery 225(w) x 178(d) x 29.5 / 33(h) millimeters (not including parts that extend beyond the main body) Environmental requirements...

  • Page 110: Power Requirements

    Specifications Power requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 19V DC User’s Manual...

  • Page 111: Appendix B Display Controller

    Appendix B Display Controller Display controller The display controller interprets software commands into hardware com- mands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors.

  • Page 112: Appendix C Wireless Lan

    Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card specifications ■ Mini Card Form Factor ■ IEEE 802.11 Standard for Wireless LANs Compatibility ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
  • Page 113 Subject to the radio regulations that apply in your country/region, your Wireless LAN card may support a different set of 2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for infor- mation about the radio regulations that apply in your country/region.
  • Page 114 Wireless LAN When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.

  • Page 115: Appendix Dac Power Cord And Connectors

    Appendix D AC Power Cord and Connectors The AC input plug of power cord must be compatible with various interna- tional AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm Current rating:...
  • Page 116 AC Power Cord and Connectors In Europe, two conductors power cords must be VDE type, H05VVH2-F or H03VVH2-F; while three conductors be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be 2-15P (250V) or 1-15P (125V); while three pin be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 117 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating current AGP: accelerated graphics port ANSI: American National Standards Institute APM: advanced power manager ASCII: American Standard Code for Information Interchange BIOS: basic input output system CD-ROM: Compact Disc Read Only Memory CD-RW: Compact Disc ReWritable...
  • Page 118 Glossary I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LCD: liquid crystal display LED: light emitting diode LSI: large scale integration MB: megabyte OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock...
  • Page 119 Glossary ANSI: American National Standards Institute. An organization established to adopt and define standards for a variety of technical disciplines. For example, ANSI defined the ASCII standard and other information processing requirements. antistatic: A material used to prevent the buildup of static electricity. application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games.
  • Page 120 Glossary cache memory: High speed memory which stores data that increases processor speed and data transfer rate. When the CPU reads data from main memory, it stores a copy of this data in cache memory. The next time the CPU needs that same data, it looks for it in the cache memory rather than the main memory, which saves time.
  • Page 121 Glossary Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV. computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information.
  • Page 122 Glossary disk drive: The device that randomly accesses information on a disk and copies it to the computer’s memory. It also writes data from memory to the disk. To accomplish these tasks, the unit physically rotates the disk at high speed past a read-write head. disk storage: Storing data on magnetic disk.
  • Page 123 (FDD): An electromechanical device that reads and writes to floppy diskettes. Fn-esse: A TOSHIBA utility that lets you assign functions to hot keys. folder: An icon in Windows used to store documents or other folders. format: The process of readying a blank disk for its first use. Formatting establishes the structure of the disk that the operating system expects before it writes files or programs onto the disk.
  • Page 124 Glossary hardware: The physical electronic and mechanical components of a computer system: typically, the computer itself, external disk drives, etc. See also software and firmware. hertz: A unit of wave frequency that equals one cycle per second. hexadecimal: The base 16 numbering system composed of the digits 0 through 9 and the letters A, B, C, D, E, and F.
  • Page 125 Glossary K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte. KB: See kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys.
  • Page 126 Glossary motherboard: A name sometimes used to refer to the main printed circuit board in processing equipment. It usually contains integrated circuits that perform the processor’s basic functions and provides connectors for adding other boards that perform special functions. Sometimes called a main board. non-system disk: A formatted floppy diskette you can use to store programs and data but you cannot use to start the computer.
  • Page 127 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver Utility: A TOSHIBA utility that lets you set the parameters for various power-saving functions. printed circuit board (PCB): A hardware component of a processor to which integrated circuits and other components are attached.
  • Page 128 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. touchpad: A pointing device integrated into the TOSHIBA computer palm rest. User’s Manual...
  • Page 129 Glossary TTL: Transistor-transistor logic. A logic circuit design that uses switching transistors for gates and storage. Universal Serial Bus: This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software.
  • Page 130 Index AC adaptor, 1-4, 2-4, A-2 Checklist additional, 8-8 equipment, 1-1 connecting, 3-2 problems, 9-2, 9-3 problems, 9-4 Cleaning the computer, 4-9 safety instructions, -xv ASCII characters, 5-7 DC IN Auto power on, See Power connecting, 3-4 DC IN 19V, 2-4 Battery Disk indicator, 2-8 charging, 6-5...
  • Page 131 Fn + F8 (Silent Mode), 5-4 Keypad overlay, 1-7, 5-5 Fn + F9 (Brightness down), 5-4 numeric mode, 5-5 Fn+2 (Speaker down), 5-4 temporarily changing modes, Fn+A (TOSHIBA zooming utility (enlarge)), 5-5 temporarily using normal Fn+S (TOSHIBA zooming utility keyboard (overlay on), 5-6 (reduce)), 5-5...
  • Page 132 Starting the computer by password, 6-11 keyboard, 9-6 Supend mode, 3-8 LAN, 9-12 LCD panel, 9-6 overheating power down, 9-4 TOSHIBA Bluetooth Stack, 1-8 password, 9-6 TOSHIBA Disc Creator, 4-2 power, 9-4 TOSHIBA support, 9-13 SD/MS/MS Pro Card, 9-9 TOSHIBA zooming utility (enlarge),...
  • Page 133 Index location, 2-2, 2-3 USB device, 1-4 Video modes, B-1 Video RAM, 1-3 Web camera, 1-5 Windows special keys, 5-5 Wireless communication, 5-3 Wireless LAN, 1-5 indicator, 4-7 using, 4-6 Wireless WAN, 1-6, 5-3 Zoom, 5-3 User’s Manual Index-4...

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