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When you encounter problems while using your mobile phone, please refer to
the following table to solve the problem. If problem persists, please contact
your dealer immediately for service.
Problems
Poor signal
1. You are using your mobile phone
reception
2. You are using your mobile phone
3. You are too far from the base
Echo or
1. Due to the quality of the network
noise
2. Poor local telephone line quality.
The
1. The standby time can depend on
standby
time
becomes
short
2. The battery life is over.
3. If the phone can not get connected
Unable to
The battery is used up.
power on
SIM card
1. SIM card is out of order.
error
2. SIM card is not installed properly.
3. SIM card contact is contaminated. Clean
Chapter 6: Troubleshooting
Possible cause
in a location (e.g. in the basement
or building) where signal is weak.
in a peak demand time (e.g. the
rush hour).
station of your network service
provider.
trunk of your network service
provider.
the
system
network service provider.
to a network, it will continue
searching for the signal from the
base station, which consumes
battery capacity.
settings
of
your
46
How to solve the problem
Move to a location where
signal can be received
properly.
Avoid using your mobile
phone in such time.
You can ask your network
service
provider
service range map.
Hang up the phone and
then dial again. You may
be switched to a better-
quality network trunk or
line.
If you are in a location
where the signal is weak,
turn
off
your
temporarily.
Use a new battery.
Change your location or
turn
off
your
temporarily.
Check the battery capacity
or charge the battery.
Send it to your network
service provider for check.
Install SIM card correctly.
the
contact.
for
a
phone
phone
SIM
card
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