Mitel 5010 User Manual
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M I T E L N E T W O R K S
5010
IP Phone
USER GUIDE

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Table of Contents
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Summary of Contents for Mitel 5010

  • Page 1 M I T E L N E T W O R K S 5010 IP Phone USER GUIDE...
  • Page 2 3300 ICP - 4.0...
  • Page 3 I‚‡vprÇ‚Ã8hhqvhÃ8ˆ†‡‚€r…†Ã Uuv†Ã8yh††Ã7Ãqvtv‡hyÃhƒƒh…h‡ˆ†Ãp‚€ƒyvr†Ãv‡uÃ8hhqvhÃ†‡hqh…qÃD8@T"à I‚‡vprÇ‚ÃVTÃ8ˆ†‡‚€r…†Ã Uuv†Ãr„ˆvƒ€r‡Ãuh†ÃirrÃ‡r†‡rqÃhqÃs‚ˆqÇ‚Ãp‚€ƒy’Ðv‡uÇurÃyv€v‡†Ãs‚…ÃhÃ8yh††Ã7Ãqvtv‡hyÃqr‰vprÈ…†ˆh‡Ã‡‚ÃQh…‡Ã $ÂsÇurÃA88ÃSˆyr†ÃUur†rÃyv€v‡†Ãh…rà qr†vtrqÇ‚Ã…‚‰vqrÃ…rh†‚hiyrÃ…‚‡rp‡v‚Ãhthv†‡Ãuh…€sˆyÃv‡r…sr…rprÃvÃhÃ…r†vqr‡vhyÃv†‡hyyh‡v‚ÃUuv†Ãr„ˆvƒ€r‡Ãtrr…h‡r†Ȇr†ÃhqÃphÃ…hqvh‡rÃ…hqv‚à s…r„ˆrp’Ãrr…t’ÃhqÃvsÁ‚‡Ãv†‡hyyrqÃhqȆrqÃvÃhpp‚…qhprÐv‡uÇurÃv†‡…ˆp‡v‚Ã€hˆhyÀh’Ãphˆ†rÃuh…€sˆyÃv‡r…sr…rprÇ‚Ã…hqv‚Ãp‚€€ˆvph‡v‚†à C‚r‰r…Çur…rÃv†Ã‚Ãtˆh…h‡rrÇuh‡Ãv‡r…sr…rprÐvyyÁ‚‡Ã‚ppˆ…ÃvÃhÃh…‡vpˆyh…Ãv†‡hyyh‡v‚ÃDsÇuv†Ãr„ˆvƒ€r‡Ãq‚r†Ãphˆ†rÃuh…€sˆyÃv‡r…sr…rprÇ‚Ã…hqv‚Â…à ‡ryr‰v†v‚Ã…rprƒ‡v‚ÐuvpuÃphÃirÃqr‡r…€vrqÃi’Lj…vtÇurÃr„ˆvƒ€r‡Ã‚ssÃhqÇurȆr…Ãv†Ãrp‚ˆ…htrqÇ‚Ç…’Ç‚Ãp‚……rp‡Ã‡urÃv‡r…sr…rprÃi’rÂ…à €‚…rÂsÇurÃs‚yy‚vtÀrh†ˆ…r†)à Sr‚…vr‡Ã‚…Ã…ry‚ph‡rÇurÃ…rprv‰vtÃh‡rhÃà Dp…rh†rÇurÆrƒh…h‡v‚Ãir‡rrÃ‡urÃr„ˆvƒ€r‡ÃhqÃ…rprv‰r…Ãà 8‚rp‡Ã‡urÃr„ˆvƒ€r‡Ãv‡‚ÃhÃ‚ˆ‡yr‡Ã‚ÃhÃpv…pˆv‡Ãqvssr…r‡Ãs…‚€Ã‡uh‡Ã‡‚ÐuvpuÇurÃ…rprv‰r…Ãv†Ãp‚rp‡rqÃà 8‚†ˆy‡Ã‡urÃqrhyr…Â…ÃhÃr‘ƒr…vrprqÃ…hqv‚UWÇrpuvpvhÃs‚…ÃuryƒÃà Uuv†Ãr„ˆvƒ€r‡Ãp‚€ƒyvr†Ãv‡uÃQh…‡Ã%'ÂsÇurÃA88ÃSˆyr†à UurÃuhq†r‡Ãƒ…‚‰vqrqÐv‡uÇuv†Ãr„ˆvƒ€r‡Ãv†Ãurh…vtÃhvqÃp‚€ƒh‡viyrà Uuv†Ãr„ˆvƒ€r‡Ãv†Ã‚‡Ãs‚…Ãp‚rp‡v‚Ã‡‚ÇurÇryrƒu‚rÁr‡‚…x…ÈiyvpÃp‚vÃƒu‚rÆr…‰vprÃD‡Ãv†Ã‚y’Ãs‚…ȆrÐurÃp‚rp‡rqÇ‚ÃHv‡ryÃIr‡‚…x†Ã†’†‡r€†à 1RWH Ã8uhtr†Ã‚…À‚qvsvph‡v‚†Ã‚‡Ãr‘ƒ…r††y’Ãhƒƒ…‚‰rqÃi’ÃHv‡ryÃIr‡‚…x†Ã8‚…ƒ‚…h‡v‚Ã€h’É‚vqÇurȆr…†Ã…vtu‡Ã‡‚ƒr…h‡rÇurÃr„ˆvƒ€r‡à I‚‡vprÇ‚Ã8ˆ†‡‚€r…†ÃvÃ@VÃ8‚ˆ‡…vr†Ã 9@8G6S6UDPIÃPAÃ8PIAPSHDU`à Hv‡ryÃIr‡‚…x†ÃG‡qà Hv‡ryÃIr‡‚…x†Ã7ˆ†vr††ÃQh…xÃQ‚…‡†xrr‡‡ÃH‚€‚ˆ‡u†uv…rÃIQ!%Ã$`SÃVFà 9rpyh…rÇuh‡Ãs‚…ÇurÃur…rvhs‡r…Àr‡v‚rqÃ…‚qˆp‡Ã‡urÃ…r†ˆ€ƒ‡v‚Ã‚sÃp‚s‚…€v‡’Ðv‡uÇurÃhƒƒyvphiyrÃr††r‡vhyÃ…r„ˆv…r€r‡†Ã‚sÃ9DS@8UDW@à ((($@8ÃPAà UC@Ã@VSPQ@6IÃQ6SGD6H@IUÃSUU@Ã9DS@8UDW@Ã6I9ÃPAÃUC@Ã8PVI8DGÃv†Ãtv‰rà Hv‡ryÃIr‡‚…x†ÃÃ$ ÃDQÃ6ƒƒyvhprà 6’ȁhˆ‡u‚…v“rqÀ‚qvsvph‡v‚Ã‚sÇurÃ…‚qˆp‡Ã‰‚vq†Ã‡uv†Ã9rpyh…h‡v‚à A‚…ÃhÃp‚ƒ’ÂsÇurÂ…vtvhyÆvtrqÃ9rpyh…h‡v‚Ã‚sÃ8‚s‚…€v‡’ÃvÃsˆyyÃp‚s‚…€hprÐv‡uÃ@I#$ #Ãyrh†rÃp‚‡hp‡Ã‡urÃSrtˆyh‡‚…’Ã6ƒƒ…‚‰hy†ÃHhhtr…Ãh‡Ã‡urà hi‚‰rÃhqq…r††à 8‚€ƒyvr†Ãv‡uÃ@I$$!!Ã@I$$!#Ã@I%($Ã...
  • Page 4 Contents ABOUT YOUR PHONE )RU 8VHUV RQ 5HVLOLHQW  ,&3 6\VWHPV TIPS FOR YOUR COMFORT AND SAFETY 'RQ W FUDGOH WKH KDQGVHW 3URWHFW \RXU KHDULQJ $QJOH WKH SKRQH IRU HDVLHU YLHZLQJ &KDQJLQJ +DQGVHWV CUSTOMIZING YOUR PHONE 5LQJHU &RQWURO +DQGVHW 5HFHLYHU 9ROXPH &RQWURO 6SHDNHU 9ROXPH &RQWURO 'LVSOD\ &RQWUDVW &RQWURO )HDWXUH .H\V...
  • Page 5 CALL HANDLING +ROG 7UDQVIHU &RQIHUHQFH &RQIHUHQFH 6SOLW 6ZDS &DOO )RUZDUG &DOO )RUZDUG  5HPRWH &DOO )RUZDUG  (QG &KDLQLQJ &DOO )RUZDUG  2YHUULGH 0HVVDJLQJ  $GYLVRU\ 0HVVDJLQJ  &DOOEDFN 0HVVDJLQJ  &DQFHO &DOOEDFN 0HVVDJLQJ  &DQFHO $OO &DOOEDFNV USING ADVANCED FEATURES $FFRXQW &RGHV &DOO 3DUN &DOO 3LFNXS...
  • Page 6: About Your Phone

    ABOUT YOUR PHONE 7KH 0LWHO 1HWZRUNV  ,3 KDV HLJKW IL[HGIXQFWLRQ NH\V 683(5.(< 0(66$*( +2/' &$1&(/ 75$16)(5&21)(5(1&( 5(',$/ DQG VHYHQ SHUVRQDO NH\V ZLWK EXLOWLQ VWDWXV LQGLFDWRUV 7KH SHUVRQDO NH\ RQ WKH ERWWRP OHIW LV DOZD\V \RXU 3ULPH /LQH WKH UHPDLQLQJ SHUVRQDO NH\V FDQ EH SURJUDPPHG DV )HDWXUH NH\V IRU H[DPSOH 6ZDS  <RX FDQ SURJUDP IHDWXUH NH\V XVLQJ WKH 'HVNWRS 7RRO <RXU DGPLQLVWUDWRU FDQ DOVR SURJUDP IHDWXUH NH\V...
  • Page 7: For Users On Resilient 3300 Icp Systems

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  • Page 9: Changing Handsets

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  • Page 10: Speaker Volume Control

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  • Page 11: Making And Answering Calls

    MAKING AND ANSWERING CALLS Make a call  /LIW WKH KDQGVHW  ,I \RX ZDQW WR XVH D 1RQ3ULPH /LQH SUHVV D /LQH $SSHDUDQFH NH\  'LDO WKH QXPEHU 25 3UHVV D 6SHHG &DOO NH\ 25 3UHVV 5(',$/ Answer a call /LIW WKH KDQGVHW 25 3UHVV WKH IODVKLQJ /LQH DSSHDUDQFH NH\ DQG OLIW WKH KDQGVHW...
  • Page 12: Speed Call Keys

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  • Page 13 Speed Call - Personal 7R GLDO D VWRUHG SHUVRQDO 6SHHG &DOO QXPEHU  /LIW WKH KDQGVHW  'LDO   (QWHU DQ LQGH[ QXPEHU EHWZHHQ  DQG  7R VWRUH D SHUVRQDO 6SHHG &DOO QXPEHU  /LIW WKH KDQGVHW  'LDO   (QWHU DQ LQGH[ QXPEHU EHWZHHQ  DQG   'LDO WKH QXPEHU WR EH VWRUHG SUHVV +ROG EHWZHHQ GLJLWV WR FUHDWH D RQH VHFRQG SDXVH GXULQJ GLDOLQJ SUHVV +ROG PRUH WKDQ RQFH WR OHQJWKHQ WKH...
  • Page 14: Call Handling

    CALL HANDLING Hold 7R SODFH D FDOO RQ +ROG 3UHVV +ROG 7R UHWULHYH D FDOO IURP +ROG  /LIW WKH KDQGVHW  3UHVV WKH IODVKLQJ OLQH NH\ 7R UHWULHYH D FDOO IURP +ROG DW DQRWKHU VWDWLRQ 3UHVV WKH IODVKLQJ OLQH NH\ 25 'LDO  DQG WKH QXPEHU RI WKH VWDWLRQ WKDW SODFHG WKH FDOO RQ +ROG Transfer...
  • Page 15: Conference Split

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  • Page 16: Call Forward

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  • Page 17 Call Forward - Remote 7R IRUZDUG FDOOV IURP D UHPRWH VWDWLRQ WR \RXU FXUUHQW ORFDWLRQ  3UHVV 683(5.(<  3UHVV XQWLO &DOO )RUZDUGLQJ" DSSHDUV  3UHVV   3UHVV XQWLO , P +HUH" DSSHDUV  3UHVV   ,I D QXPEHU LV DOUHDG\ SURJUDPPHG SUHVV   3UHVV   'LDO WKH H[WHQVLRQ QXPEHU RI WKH UHPRWH VWDWLRQ  3UHVV ...
  • Page 18 Call Forward - End Chaining 7R HQVXUH WKDW FDOOV GR QRW JHW IRUZDUGHG DJDLQ E\ WKH GHVWLQDWLRQ QXPEHU  /LIW WKH KDQGVHW  'LDO   +DQJ XS 7R DJDLQ DOORZ FDOOV WR EH IRUZDUGHG E\ WKH GHVWLQDWLRQ QXPEHU  /LIW WKH KDQGVHW  'LDO   +DQJ XS Call Forward - Override...
  • Page 19: Messaging - Callback

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  • Page 20: Using Advanced Features

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  • Page 21: Do Not Disturb

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  • Page 22: Direct Paging

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  • Page 23 Headset Operation (with Feature Control Switch) ,03257$17 127( 0LWHO 1HWZRUNV +HDGVHWV ZLWK )HDWXUH &RQWURO 6ZLWFK 311$1$ PXVW EH LQVWDOOHG LQ WKH GHGLFDWHG KHDGVHW MDFN WKH MDFN QHDUHVW WKH IURQW RI WKH VHW  ,QVWDOODWLRQ ZLOO GLVDEOH \RXU KDQGVHW PLFURSKRQH 'LVFRQQHFWLQJ WKH KHDGVHW DW WKH MDFN RU DW WKH TXLFNGLVFRQQHFW SOXJ UHVWRUHV KDQGVHW RSHUDWLRQ ,I KDQGVHW RSHUDWLRQ LV UHTXLUHG IRU DQ H[WHQGHG SHULRG RI WLPH \RX VKRXOG SUHVV WKH +HDGVHW IHDWXUH NH\ WR UHWXUQ WKH WHOHSKRQH WR KDQGVHW PRGH...
  • Page 24: Trunk Flash

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  • Page 25: Record A Call

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  • Page 26: Hot Desking

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  • Page 27: Feature Access Codes

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  • Page 28 , ® Trademark of Mitel Networks Corporation. © Copyright 2003, Mitel Networks Corporation. All rights reserved.

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