Variquest Awards Maker 400 User Manual page 18

Possible Problems
Memory full
Cutter failed or jammed Contact your Dealer or Varitronics Technical Support for
Hardware error
8-2
C. Only the Power LED Blinks
Power LED
ON
OFF
Contact your Dealer or Varitronics Technical Support for
assistance.
assistance.
Contact your Dealer or Varitronics Technical Support for
assistance.
D. Miscellaneous
®
The VariQuest Design Center Software shows "Printer Time Out":
1. Check if the USB cable is connected securely to one of the USB ports on the
Design Center or PC and to the connector on the printer at the other end.
2. Check if the printer power is turned on.
• If the power cord is connected, the power switch is at position "
LED is still not illuminated, contact your Dealer or Varitronics Technical
Support.
• If data has been sent but there is no output from the printer, check the Output
Device Selection Screen to be sure that Awards Maker has been selected.
• Vertical streaks in the printout usually indicate a dirty or faulty print head. Clean
the print head first as shown on page 15. If they still persist, call your Dealer or
Varitronics Technical Support.
• Poor printout quality (streaks):
- The ribbon may not be an approved VariQuest
ribbon.
- The sticker media may not be approved VariQuest
sticker media.
- Adjust the print density in the VariQuest
- See "Cleaning the Print Head" on page 9-1 for information about
cleaning the print head.
Ready LED
ON
ON
Solutions
®
Design Center Software.
®
VariQuest Awards Maker 400 User's Guide
l
" and the power
®
Awards Maker 400
®
Awards Maker 400