Save A Service Call - Rheem 260 litre Installation & Owners Manual

Check the items below before making a service call. You will be charged for attending to any condition or
fault that is not related to manufacture or failure of a part.
NOT ENOUGH HOT WATER (OR NO HOT WATER)
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think? Very often it is not realised
the amount of hot water used, particularly when showering. Carefully review the family‟s hot water
usage. Have your plumber fit a flow control valve to each shower outlet to reduce water usage.
Pilot flame alight?
Check the pilot flame is burning by viewing through the opening in the
top of the front cover of an indoor model or by looking through the
large opening below the gas control of an outdoor model. Relight the
pilot flame according to the lighting instructions
"Lighting the Water Heater"
Refer to
Temperature pressure relief valve running
Is the relief valve discharging too much water?
"Temperature Pressure Relief Valve Running"
Refer to
Thermostat setting
Ensure the thermostat setting is appropriate. You may choose to
adjust the thermostat upwards to gain additional hot water capacity.
Warning: Hotter water increases the risk of scald injury.
Water heater size
Do you have the correct size water heater for your requirements? The sizing guide in the Rheem sales
literature and on the Rheem website
WATER NOT HOT ENOUGH
You may find that due to heavy hot water usage the water temperature may be lower than normally
expected.
CAN'T LIGHT THE PILOT FLAME
Is there gas to the water heater?
Check the gas isolation valve on the gas supply line is open.
Is there a normal gas supply to the rest of the premises?
Try lighting another gas appliance to check. If there is no gas, call the
gas supplier.
WATER HEATER APPEARS TO BE LEAKING
When the water heater is first lit, or after a large usage of hot water, condensation may form on the burner of
the water heater. This is quite normal, especially in winter months and will dry off as the water is heated.

SAVE A SERVICE CALL

on page 33.
(www.rheem.com.au)
14
on page 15.
suggests average sizes that may be needed.