Access To Screens And Systems - Polycom SoundStation IP 6000 User Manual

User Guide for the Polycom SoundStation IP 6000 Phone

Access to Screens and Systems

Symptom
There is no response when you
press a feature key.
The display shows "Network Link
is Down."
5 - 4
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Problem
The phone is not in an active
state.
The network cable is not properly
connected.
Corrective Action
Try the following:
Press the keys more slowly.
•
Call the phone to confirm that inbound
•
call display and ringing is normal. If
successful, try to press feature keys
within the call to access the Directory
or Buddy Status screens, for example.
To confirm the line is actively
•
registered to the call server, press the
Menu key, and then select Status >
Lines > Line Information. From the
Line Information screen, verify that
your phone line is registered.
To attempt re-registration with the call
•
server, reboot the phone. For more
information, see your system
administrator.
See Power and Startup on page 5-2.