Troubleshooting - American Standard NEW SAVONA 2097.012 Installation Instructions

12
LEVER LE
BRAS EN
PREMIER
IMPORTANT: Always
clear sand and rust from
system.
• Make sure water supply is
off. Remove valve TOP by
lifting arm and rotating top
and arm 1/8 turn
counterclockwise, pressing
down slightly on cap.
GUARANTEE: This Fluidmaster product is guaranteed to be free from defective materials and
workmanship for a period of one year. Units returned to Fluidmaster will be replaced without charge.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster
shall not be responsible or liable for any damages caused by products used with Fluidmaster valves
that were not manufactured by Fluidmaster, Inc.
PROBLEM
Does not flush a. Water supply valve closed.
b. Supply line blocked.
c. Flush valve chain too loose or disconnected.
d. Sand or debris lodged in water control.
Poor or sluggish flush a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
Toilet leaks a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
Toilet does not shut off a. Flush valve chain too tight, holding flush valve open.
b. Flush valve seat and/or flapper worn or deformed.
c. Sand or debris lodged in water control.
This limited warranty applies only to the original purchaser and installation of the products. In the event of a limited warranty claim, proof of purchase will be
required - save sales receipt.
For this warranty to become effective, the accompanying warranty registration card and proof of purchase must be completed and returned to the address on
the warranty registration card within 30 days of purchase.
If inspection of this AS America, Inc. ("American Standard") plumbing product, inclusive of china and all mechanical components, within five years after its initial
purchase, confirms that it is defective in materials or workmanship, American Standard will repair or, at its option, exchange the product for a similar model.
This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with
a local building or plumbing contractor to insure local code compliance before installation.
This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse,
accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it has been modified in a manner inconsistent with the
product as shipped by American Standard.
This warranty DOES NOT COVER any damage caused by the use of in-tank cleaners.
American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall
American Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of
a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied
warranties, so this exclusion may not apply to you.)
This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this
warranty does not affect such statutory rights.
For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that
a service request (including a description of the product model and of the defect) be sent to the following address:
In the United States:
American Standard Brands
P.O. Box 6820
Piscataway, New Jersey 08855
Attention: Director of Consumer Affairs
For residents of the United States, warranty information may also be
obtained by calling the following toll free number: (800) 442-1902
www.americanstandard-us.com
• While holding a • Replace TOP by engaging
container over the lugs and rotating 1/8 turn
uncapped VALVE to clockwise. MAKE
prevent splashing, turn CERTAIN TIP IS TURNED
water supply on and off
TO THE LOCKED
a few times. Leave POSITION. VALVE MAY
water supply off.
NOT TURN ON IF TOP IS
NOT FULLY TURNED TO
THE LOCKED POSITION.
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
ONE YEAR LIMITED WARRANTY
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 12.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
• The end of the refill tube is inserted into overflow pipe, below
water level in tank. Attach refill tube to overflow pipe using "S"
clip provided.
• The flush valve is leaking because it's worn, dirty or misaligned
with tank ball or flapper (replace with a new flapper).
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL
OF TANK WATER IS SLOW after valve has been in use for
some time, Fluidmaster Model 242 Replacement Seal may be
needed.
Go to our website at www.fluidmaster.com for more
solutions to toilet problems.
For troubleshooting information please contact:
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line, and inspect
all gaskets and washers. Reassemble. Also, see Fluidmaster
maintenance (see step 12).
c. Readjust chain length as required.
d. Shut off water supply. Remove cap and clean per Step 12.
a. Check that refill tube is connected to water control and
inserted into tank overflow without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 8 of installation procedure.
b. Review Step 4 through 6 of installation procedure.
a. Readjust chain length as needed. Review step 9.
b. Replace flapper/flush valve assembly, as needed.
c. Shut off water supply. Remove cap and clean per Step 12.
In Canada:
AS Canada ULC
2480 Stanfield Rd.
Mississauga, Ontario
Canada L4Y 1S2
Toll Free: (800) 387-0369
www.americanstandard.ca
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TROUBLESHOOTING

30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
CORRECTIVE ACTION
In Mexico:
Customer Service Manager
AS Maquilia Mexico, S.A. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
www.americanstandard.com.mx
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