The following table provides troubleshooting information for when EBL is configured in the FTG Mode
of operation.
FTG Operation Error Messages
Symptom
Communication Error
("Communications
Timeout")
206-4118
Probable Cause(s)
Cable(s) not connected.
TV not powered.
TV not turned ON.
Wrong COM
(communication) port.
FTG Operation Troubleshooting
Solution(s)
Check and connect communication
cables.
Check/connect the TV power cord.
TV needs to be turned ON (default FTG
Mode).
In the FTG Configuration Application,
select the correct COM port for the cable
being used.
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