Commercial Mode Check / Ftg Operation Troubleshooting - LG Pro Centric 37LT777H Commercial Mode Setup Manual

Commercial Mode Check
Use this flowchart to determine whether the TV is currently in Commercial Mode.
Press
POWER on
Installer Remote.
TV turned
ON?
Yes
Leave the TV set ON,
and press MENU on the
Installer Remote.
Function
Menu
on display?
Yes
TV is in
Commercial Mode.
FTG Operation Troubleshooting
The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation.
Symptom
Communication Error
("Communications
Timeout")
206-4234

Commercial Mode Check / FTG Operation Troubleshooting

TV
connected
No No
to AC
Power?
Yes
Bad
TV
Press MENU repeatedly
No
as if to access the
Installer Menu.
Possible Cause(s)
Cable(s) not connected.
TV not powered.
TV not turned ON.
Wrong COM
(communication) port.
Plug into AC
Power outlet.
On-screen
TV is not in Commercial
No
menu display
no longer
toggles?
Yes
TV is in
Commercial Mode.
Solution(s)
Check and connect communication cables.
Check/connect the TV power cord.
TV needs to be turned ON (default setting of Installer Menu
item 118 POWER SAVINGS).
In the FTG Device Configuration Application, select the
correct COM port for the cable being used.
Troubleshooting (Cont.)
Mode. Call Technical
Support for assistance.
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