Desired Sound Does Not Come Out - Denon AVR-X500 Owner's Manual

Contents

2 Desired sound does not come out

Symptom
The volume does not increase.
No sound comes out with the HDMI
connection.
No sound comes out of a specific
speaker.
No sound is produced from
subwoofer.
DTS sound is not output.
Front panel Display
Connections Playback
• The maximum volume is set too low. Set the maximum volume using "Limit"on the menu.
• Appropriate volume correction processing is performed according to the input audio format
and settings, so the volume may not reach the upper limit.
• Check the connection of the HDMI connectors.
• When outputting HDMI audio from the speakers, set "HDMI Audio Out" on the menu to
"AVR". To output from the TV, set "TV".
• Check that the speaker cable is properly connected.
• Check that a selection other than "None" is set for the "Speaker Config." setting in menu.
• When the surround mode is "STEREO" and "VIRTUAL", audio is only output from the front
speakers and subwoofer.
• Check the subwoofer connections.
• Turn on the subwoofer's power.
• Set "Speaker Config." – "Subwoofer" on the menu to "Yes".
• When "Speaker Config." – "Front" in the menu is set to "Large", depending on the input
signal and the surround mode, no sound may be output from the subwoofer.
• When no subwoofer audio signal (LFE) is included in the input signals, no sound may be
output from the subwoofer.
• You can make the subwoofer always output sound by setting the subwoofer mode to
"LFE+Main".
• Check that the digital audio output setting on the connected device is set to "DTS".
• Set "Decode Mode" on the menu to "Auto" or "DTS".
Rear panel
Settings
Cause / Solution
77
Remote
Tips Appendix
Page
24, 27, 28, 29
Index
60
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60
19
57
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20
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57
57
59
59
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56