HP 6100 Specification page 28

QuickSpecs
Service and Support, HP Care Pack, and Warranty Information
Awards
Additional Services
Information
J.D. Power Gives HP a Seal of Approval 27-Nov-2005
Good service is a key factor in deciding which computer or printer to buy these days, and Hewlett-
Packard hopes a customer service endorsement from J.D. Power and Associates will help boost sales of
HP products. HP said this week it is the first company to receive the J.D. Power and Associates Certified
Technology Service and Support certification "for providing an outstanding customer service experience."
Consumers will soon see the J.D. Power and Associates service mark on product boxes, web sites and
advertising for everything from HP PCs and all-in-one devices to HP cameras and fee-based services. To
earn the certification, HP performed within the top 20 percent of technology support organizations on a
variety of customer service criteria. J.D. Power and Associates found that HP has met or exceeded this
new standard for customer satisfaction in supporting its North American customers.
http://www.hp.com/hpinfo/newsroom/press/2005/051116a.html
HP Receives Two Service and Support Industry Awards; Inducted into Association Hall of Fame 1
2006
HP has received two STAR Awards for Best Practices from the Service & Support Professionals Association
(SSPA) and was consequently inducted into the SSPA Hall of Fame for winning its fifth award. The STAR
Awards are the only service and support industry award from a professional association dedicated to
serving industry professionals.
For more information about Deployment, Per Event, Consulting and Education services for HP Storage,
visit: http://www.hp.com/hps/storage/
For more information about HP Care Pack Services for Storage, visit:
http://www.hp.com/hps/carepack/storage/cp_networked.html
For more information about HP Storage Software, services and updates, visit:
http://h18006.www1.hp.com/storage/software.html
If you have specific questions, contact your local HP representative. Contact information for a
representative in your area can be found at "Contact HP"
DA - 12745 Worldwide QuickSpecs — Version 5 — 2.26.2008
HP StorageWorks Enterprise Virtual Array Family
http://www.hp.com/hpinfo/newsroom/press/2006/060414a.html
http://www.hp.com
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