HP 6100 Software Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Storage
  5. 6100
  6. Software manual

HP 6100 Software Manual

Hp storageworks 4x00/6x00/8x00 enterprise virtual array updating product software guide (xcs 6.220) (5697-0459, october 2010)
Hide thumbs Also See for 6100:
Table of Contents

Advertisement

Quick Links

See also: User Manual , Installer and User Manual
HP StorageWorks 4x00/6x00/8x00 Enterprise
Virtual Array Updating Product Software Guide
(XCS 6.220)
Abstract
This guide describes how to upgrade controller software, disk drive firmware, and related EVA management
software on HP StorageWorks 4000/6000/8000 and 4100/6100/8100 Enterprise Virtual Array models.
These arrays are referenced as EVA4x00/6x00/8x00 throughout the document. This guide is intended for field
personnel and customers who are experienced with Enterprise Virtual Arrays, storage area networks, and HP
StorageWorks Command View EVA.
This guide does not provide information about upgrading or changing the Enterprise Virtual Array hardware.
Part Number: 5697-0459
Second edition: April 2010

Advertisement

Table of Contents
loading

Related Manuals for HP 6100

Summary of Contents for HP 6100

  • Page 1 This guide describes how to upgrade controller software, disk drive firmware, and related EVA management software on HP StorageWorks 4000/6000/8000 and 4100/6100/8100 Enterprise Virtual Array models. These arrays are referenced as EVA4x00/6x00/8x00 throughout the document. This guide is intended for field personnel and customers who are experienced with Enterprise Virtual Arrays, storage area networks, and HP StorageWorks Command View EVA.
  • Page 2 Legal and notice information © Copyright 2005, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents 1 Getting started .................. 9 Upgrade overview ........................9 Upgrade paths ......................... 10 Reference documentation ......................10 Required kits ..........................11 2 Pre-upgrade tasks ................13 Checking current controller software version ................. 13 Checking current software versions ....................13 Checking the HP Command View EVA version ...............
  • Page 4 HP Insight Remote Support software .................... 36 Archiving and clearing the error log ..................37 Upgrading HP Replication Solutions Manager (optional) ..............37 Monitoring storage system stability ....................38 Preparing an HP Continuous Access EVA environment for upgrading ..........39 Upgrading disk drive firmware in an HP Continuous Access EVA environment ......
  • Page 5 Related information ........................75 Documents ........................75 Websites ........................... 75 Typographic conventions ......................76 Rack stability ..........................77 Customer self repair ........................77 Index ....................79 HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS 6.220)
  • Page 6 Figures HSV Storage Network Properties window ..............15 HP Command View EVA online help ................. 15 Hardware Folder Properties window ................16 Checking operational states ..................16 Sample SAN Visibility report ..................23 Sample virtual disk statistics display ................28 Controller Events (Initialized system) window ...............
  • Page 7 Tables Reference documentation ..................10 Management software version worksheet ..............14 HP Command View EVAPerf virtual disk statistics ............28 IBM AIX timeout settings ..................30 XCS 6.220 Pre-upgrade task checklist ................ 42 Upgrade task checklist ..................... 62 Possible causes and corrective actions for HTTP 404 and HTTP 503 errors ...... 69 Possible causes and corrective actions when no storage system found ......

  • Page 9: Getting Started

    1 Getting started This chapter provides information about required kits and reference documentation. Check that you have met the requirements and have all the required materials before you begin the upgrade procedures described in this guide. IMPORTANT: To upgrade from an HSV200-A or HSV210-A controller to an HSV200-B or HSV210-B controller, HP requires that you also upgrade the I/O modules (A and B) to AD623C and AD624C on each shelf.

  • Page 10: Upgrade Paths

    HP StorageWorks 4000/6000/8000 HP StorageWorks Enterprise Virtual Arrays, HP StorageWorks 4100 4x00/6x00/8x00 Enterprise Virtu- Enterprise Virtual Array, HP StorageWorks 6100 al Array Release Notes Enterprise Virtual Array, or HP StorageWorks 8100 Enterprise Virtual Array under EVA Disk Arrays.

  • Page 11: Required Kits

    Document Required? Location HP StorageWorks Replication Solutions Manager Administrator Guide HP StorageWorks Continuous Ac- cess EVA Implementation Guide SAN infrastructure documentation http://www.hp.com/support/manuals HP StorageWorks SAN Design Click Storage Networking under Storage, and then Reference Guide select HP StorageWorks SAN under HP StorageWorks SAN Solutions.
  • Page 12 To manage the software updates for your linked support agreements, go to http:// www.itrc.hp.com/service/sum/home.do and click Software Update Manager. To receive physical media, click Request Updates; to request a download of the .ISO image to create a CD yourself, click Download Updates. Select the appropriate Support Agreements or select All Support Agreements.

  • Page 13: Pre-Upgrade Tasks

    2 Pre-upgrade tasks You should perform several tasks before starting the upgrade to minimize the time required to complete the XCS upgrade procedure. The required tasks differ depending on your system configuration and HP Command View EVA implementation. They focus on upgrading components to ensure they meet the supported configuration for XCS 6.220.

  • Page 14: Management Software Version Worksheet

    NOTE: For complete details on EVA software compatibility, see the “EVA software solution compatibility” table and the “HP Command View EVA interoperability support” table in the HP StorageWorks Enterprise Virtual Array Compatibility Reference . See “Required documentation” on page 10 for the link to this document.

  • Page 15: Checking The Hp Command View Eva Version

    Checking the HP Command View EVA version NOTE: If upgrading from HP Command View EVA version 6 to version 7 or later, licenses must be migrated. See the HP Command View EVA installation guide for more information. To check the HP Command View EVA version, perform the following steps: Open HP Command View EVA on the management server.

  • Page 16: Hardware Folder Properties Window

    When to perform: 1–2 weeks prior to the upgrade, and then daily until the upgrade is completed. Provide enough time to order and replace any failed components. Before upgrading your Enterprise Virtual Array, you should check the operation of the storage system hardware and replace any failed components.

  • Page 17: Checking And Upgrading Your San Infrastructure

    Verify that there are no hardware components in the Unmappable Hardware folder. Expand the navigation tree under the Hardware folder in the Navigation pane. Click the Unmappable Hardware folder. Hardware components can be placed in the Unmappable Hardware folder for several reasons.

  • Page 18: Installing San Visibility

    NOTE: Using SAN Visibility is optional. SAN Visibility requires Java Runtime Environment (JRE) 1.5.0 Update 1 or later. You can download the most current JRE version from Sun's website: http://www.sun.com/ Installing SAN Visibility SAN Visibility is typically installed on the management server running HP Command View EVA. Download SAN Visibility from the following website: http://h18006.www1.hp.com/products/storageworks/san/index.html Click SAN Visibility under Networking Solutions.
  • Page 19 Select SAN Settings and enter the following information: Enter a name in SAN Name. You can use the default SAN Name, but HP recommends that you change it to a name that is meaningful to you. This name is used when generating reports, so it should be one that is easily recognized as being associated with the SAN on which data collection will be done.
  • Page 20 Click Switch Settings and enter the following information: Enter the IP Address of the primary switch for the SAN for which you want a report. Information will be collected for all devices connected to this switch. Clear Discover connected switches. This option automatically detects all switches connected to the switch identified by the IP address.

  • Page 21: Creating A Report

    Select Customer Details and enter the following information: Enter your name in Name. This information is required. Enter your e-mail address in E-Mail to receive the completed report. This information is required. It is not necessary to have an e-mail address connected to the EVA controller. You should enter the e-mail address where you typically receive e-mail.
  • Page 22 Creating a report automatically Click Data Collection. Select the fabric for which you want to create a report from the Choose switch group for data collection. Check Collect data for all switch groups to create reports for all the fabrics. Clear Capture Performance data for this switch.

  • Page 23: Reading The Report

    Clear Capture Performance data. If you want to gather switch performance data, leave this option selected. Selecting this option will increase the amount of time required to collect the switch data. Select Mask IP Address check box if you do not want to send the IP address information (in the raw report) outside your network.

  • Page 24: Evaluating Your Configuration

    For each switch, compare the indicated firmware (FW) version to the switch firmware supported by XCS 6.220. This information is listed on the Single Point of Connectivity Knowledge (SPOCK) website (http:/ /www.hp.com/storage/spock). You must sign up for an HP Passport to enable access. Once access is enabled, select Compatibility Tool in the left menu and then select Fibre Channel Switch.

  • Page 25: Analyzing Storage System I/O Using Hp Command View Evaperf

    • Criticality of business applications—Ensure that you do not select a time when critical business applications could be affected. • I/O load—Selecting a period of low I/O activity helps to ensure that the upgrade completes as quickly as possible, and avoids disruptions to host and applications due to timeouts. While there are advantages to performing an online upgrade, there are circumstances when it is not advisable.

  • Page 26: Hp Command View Evaperf Command Options

    HP Command View EVAPerf command options The following options are used with the HP Command View EVAPerf commands: • -csv: Use comma separated output. This format is useful for importing large amounts of data into a spreadsheet for analysis. • -cont n: Runs the command continuously at an interval specified by n.
  • Page 27 Identifying virtual disk activity If you cannot locate a period that meets the necessary I/O load requirements, it may be possible to identify specific applications that are imposing heavy I/O loads, and suspend them long enough to perform the upgrade. This can be done by using HP Command View EVAPerf to view virtual disk activity.

  • Page 28: Sample Virtual Disk Statistics Display

    Figure 6 Sample virtual disk statistics display Table 3 HP Command View EVAPerf virtual disk statistics Counter Description The number of read requests per second completed from the array cache Read Hit Req/s memory. Data may reside in the cache memory due to a previous cache miss or because of a prefetch operation generated by a sequential read data stream.

  • Page 29: Managing Host I/O Timeouts For An Online Upgrade

    Counter Description The rate at which data travels across the mirror port to complete read and write requests to a virtual disk. This data is not related to the physical disk mirroring for Vraid1 redundancy. Write data is always copied through the mirror port Mirror Data Rate when cache mirroring is enabled for redundancy.

  • Page 30: Ibm Aix

    IBM AIX Checking or changing timeouts AIX requires the disk settings shown in Table 4 for the native multipath drives. Table 4 IBM AIX timeout settings Setting Value Description Sets the key value for persistent reservations. Persistent reservations PR_key_value are not supported. Sets the load balancing algorithm to fail_over.

  • Page 31: Mac Os X

    • HPELXLPFC=y • nodev_timeout=60 • qdepth=30 • discovery_threads=1 Emulex Driver parameters (with Multipulse) • nodev_timeout=10 • qdepth=16 • discovery_threads=32 To check or set Linux parameters, use the set_parm executable found in the /opt/hp/ <driver-specific> directory. When executed, the options to change timeout values are displayed. NOTE: The timeout values must be increased for Emulex single path (without multipath support) and QLogic single path being used in the environment.

  • Page 32: Netware

    NetWare No changes are needed for NetWare operating system timeouts. The default values from HBA are: • Login retry count: 8 • Port down retry count: 16 • Link down timeout: 8 OpenVMS The limit for LUN timeout is 120 seconds. NOTE: OpenVMS handles the controller reboot seen at the conclusion of the firmware update process.

  • Page 33: Vmware

    Online controller software upgrades are supported in Trucluster 4–node environments where the EVA is the cluster boot device. VMware VMware ESX (Hypervisor) does not time I/O for a guest operating system. Thus the SCSI timeouts on commands issued by each VMware guest (Linux, Windows, Solaris) are those provided for these systems.

  • Page 34: Back Up All Storage System Data

    IMPORTANT: It is crucial that you check application timeouts to verify that they are equal to or longer than the timeout thresholds for the upgrade. Although an application may survive the online controller software upgrade successfully, there may be an impact on performance. To minimize the performance impact on users, the online upgrade should be performed during a period of low user activity.

  • Page 35: Upgrading Using The Typical Installation

    Upgrading using the typical installation This procedure is for the typical HP Command View EVA installation. To use the custom installation procedure, which provides control over which components are installed, see the HP StorageWorks Command View EVA Installation Guide for instructions. To install the complete software suite: Close all applications running on the management server.

  • Page 36: Upgrading Browsers And Jres

    If information is not displayed properly, it may be necessary to configure your browser settings. See HP StorageWorks Command View EVA Installation Guide for more information. After you upgrade HP Command View EVA, refresh the browser: • In Internet Explorer, press Ctrl+F5. •...

  • Page 37: Archiving And Clearing The Error Log

    http://www.software.hp.com Select Insight Remote Support from the menu on the right. Archiving and clearing the error log For events analyzed by the System Event Analyzer (SEA), follow step “a” on a Pentium server or step “b” on an Integrity server. Pentium: Clear the application event log: Go to the Application Log.

  • Page 38: Monitoring Storage System Stability

    NOTE: For E-Delivery kits, be sure to save the HP email with the download instructions. You will need them if you need to download the software again. Monitoring storage system stability Estimated time to complete: 25–30 minutes When to perform: 48 hours before beginning the upgrade The storage system configuration should be stable for 48 hours before beginning the upgrade.

  • Page 39: Preparing An Hp Continuous Access Eva Environment For Upgrading

    Verify that no changes to the storage system configuration are in progress. For example, you should not be in the process of creating a virtual disk. Configuration changes should not be made within 48 hours before beginning the upgrade. Proactive event notification can be used to alert you if a critical event occurs during the 48 hours before the upgrade.

  • Page 40: Upgrading Disk Drive Firmware In An Hp Continuous Access Eva Environment

    CAUTION: In an HP Continuous Access EVA environment, do not begin the upgrade until the following conditions are met. If you attempt to upgrade the controllers before the following conditions are met, controller operation will fail. Ensure that no DR group is logging, merging, or copying. Furthermore, none of the DR groups can be in a failsafe locked state.
  • Page 41 This procedure can be performed from the management server where HP Command View EVA is installed, or from any host running the utility to communicate with the HP Command View EVA. NOTE: You will need the IP address or name of your management server to run the utility. Double-click the HP Storage Systems Scripting Utility desktop icon to open the utility.

  • Page 42: Task Checklist

    • LS ISCSI_LUN FULL For more information about using the utility or using the CAPTURE commands, see the HP StorageWorks Storage System Scripting Utility Reference. See “Required documentation” on page 10 for the link to this document. Task checklist Use the following checklist to track your progress and mark when a task has been completed. You can initial and timestamp task completion if you like.
  • Page 43 Task Task complete Installing Remote Support Software, page 36 Time required: 10–20 minutes When to perform: Any time prior to the upgrade Upgrading HP Replication Solutions Manager (optional), page 37 Time required: 10–20 minutes When to perform: Any time prior to the upgrade Monitoring storage system stability, page 38 Time required: 25–35 minutes...
  • Page 44 Pre-upgrade tasks...

  • Page 45: Upgrading The Enterprise Virtual Array

    3 Upgrading the Enterprise Virtual Array The following steps guide you through the process of upgrading the system software. Ensure that you follow them carefully and in the specified order. Table 6 on page 62 provides a checklist so you can track your progress as you perform the upgrade.

  • Page 46: Hardware Folder Properties Window

    Open HP Command View EVA and click the icon of the storage system you want to upgrade. Check for hardware errors. Check the Hardware folder in the Navigation pane. If there are any hardware caution or warning conditions, HP Command View EVA displays the appropriate icon over the folder. Click the Hardware folder to expand the navigation tree.

  • Page 47: Controller Events (Initialized System) Page

    Using HP Command View EVA, examine the controller event log and check for any critical events. Select the icon of the storage system you want to upgrade in the Navigation pane. Click View Events. The View Events page opens. Click Controller Event Log. The Controller Events page opens in a new browser window.

  • Page 48: Step 2. Disabling Remote Support Software

    Verify that no changes to the storage system configuration are in progress. For example, you should not be in the process of creating a virtual disk. Configuration changes should not be made within 48 hours before beginning the upgrade. NOTE: The leveling process does not impact the upgrade.

  • Page 49: Disabling Password Access In Hp Command View Eva

    Press to display Clear Password. Press Enter to clear the password. The Password cleared message will be displayed. The password is cleared. The system automatically returns to the default display (WWID). Disabling password access in HP Command View EVA Estimated time to complete: 10 minutes To disable password access to a storage system in HP Command View EVA: NOTE: You will need to know the World Wide Name (WWN) of the storage system to disable password...

  • Page 50: Step 5. Upgrading Controller Software To Xcs 6.220

    For the offline upgrade, all host I/O to the storage system must be stopped. Stop all applications accessing the storage system and shut down hosts, if necessary. Step 5. Upgrading controller software to XCS 6.220 Estimated time to complete: 25–30 minutes CAUTION: Stop all storage modification jobs (such as creation, deletion, presentation) 30 minutes before beginning the controller software upgrade.

  • Page 51: Code Load Storage System-Page 1 Window

    Click Browse, navigate to the installation CD (that was created from the downloaded .ISO image), and select the appropriate file as shown in the following table: For this array Select EVA8000/8100 \\HSV210\6220\210_6220.SSS EVA4000/4100 \\HSV200\6220\200_6220.SSS EVA 6000/6100 HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS 6.220)

  • Page 52: Code Load Storage System-Page 2 Window

    Click Next Step. The Code Load Storage System-Page 2 window opens listing any pre-update application notes. Read them before continuing. Figure 14 shows an example. Figure 13 Code Load Storage System-Page 2 window Click Next Step. The new storage system software is copied to the controllers and validated. A sliding bar progress screen is updated as the code segments are validated.

  • Page 53: Initializing Firmware Code Load

    The upgrade process begins and the Initializing firmware code load page opens. See Figure This page is displayed until the controller code load is complete and the controllers restart. During this interval both controllers resync and begin operating on the new firmware code. Once the resync is complete, the controllers begin processing host I/Os.

  • Page 54: Step 6. Upgrading Disk Drive Firmware

    When the firmware upgrade is complete, the Initialized Storage System Properties window opens. Verify the version of the storage system software in the Software box displays 6220. The Version box will still display 6200. IMPORTANT: During a typical update, the command view interface may become responsive before all EMU updates are done.

  • Page 55: Upgrading The Firmware On All Disks

    NOTE: It is recommended that you use the default directory of C:\Program Files\ Hewlett-Packard\Sanworks\CodeLoad. If you use a different directory, you will have to enter the complete path when identifying the location of the firmware files. If you are running HP Command View EVA 8.x or earlier, unzip the bundled image file and place the files in a directory where HP Command View EVA resides (HP recommends that you use the default directory noted in Step 3a.)
  • Page 56 In the Navigation pane, select the array for which you want to update hard disk drive firmware. The Initialized Storage Systems Properties window opens. Click Code load. The Code Load Selection window opens. Figure 17 Code Load Selection window disk drives Select Code Load Disk Drives On Line and click Select.
  • Page 57 Click Next step. All disk drives are scanned for configuration information and upgrade eligibility. The results are displayed in a table when the Online Disk Drive Code Load - Page 2 window opens. Figure 19 Code Load Disk Drives Page 2 window HP StorageWorks 4x00/6x00/8x00 Enterprise Virtual Array Updating Product Software Guide (XCS 6.220)
  • Page 58 Click Next step. The disk drive code load operation begins. A status page opens indicating the progress as each disk drive is upgraded. The disk drives are upgraded sequentially. Depending upon the I/O load on the storage system, it can take 30 seconds to 3.5 minutes per drive to upgrade the firmware. The status is updated at 45 second intervals, so you must wait to see which disk drives are complete.

  • Page 59: Upgrading Firmware On An Individual Disk

    Figure 21 Code Load Disk Drives Page 3 window Click Finish. Upgrading firmware on an individual disk If it is necessary to upgrade the firmware on an individual disk, the firmware and installation instructions can be downloaded from the following website: http://www.hp.com/support/evadiskfirmware IMPORTANT: Upgrading disk drive firmware on an individual disk can be performed online or offline, unless the...

  • Page 60: Entering The Password On The Ocp

    • 8 to 16 characters in length • Can include upper or lower case letters • Can include numbers 0 - 9 • Can include the following characters: ! “ # $ % & ‘ ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } •...

  • Page 61: Step 8. Resuming Storage System Operation

    Click Enable. The Enable Password Access to a Storage System window opens. Figure 22 Enable Password Access to a Storage System window Select the World Wide Node Name of the storage system for which you want to enable password access. Enter the password in the Password and Confirm password fields.

  • Page 62: Task Checklist

    If you are running Remote Support Software, enable it as follows: Save and clean the application eventlog file. On the HP Command View EVA management server, open a command window. Enter the following command to start Remote Support Software: C:\>net start desta_service Enter exit.
  • Page 63 Task Task complete Step 7. Entering storage system passwords, page 59 Time required: 10–15 minutes Step 8. Resuming storage system operation, page 61 Time required: Varies • Restart applications accessing the storage system if an offline upgrade was per- formed. •...
  • Page 64 Upgrading the Enterprise Virtual Array...

  • Page 65: Downgrading The Enterprise Virtual Array

    4 Downgrading the Enterprise Virtual Array Due to metadata changes in XCS 6.200, it will be necessary to reinitialize the storage system and restore all data after downgrading. Before proceeding with a downgrade, you must contact HP Services to determine if a downgrade is allowed in your configuration and, if so, to schedule the procedure.
  • Page 66 Downgrading the Enterprise Virtual Array...

  • Page 67: Troubleshooting

    5 Troubleshooting This chapter provides troubleshooting information should you encounter any problems when updating the system software. Each troubleshooting section is cross-referenced to the corresponding step in “Upgrading controller firmware” on page 50 where the problem is likely to occur. Many of the common problems you may encounter are included.

  • Page 68: Troubleshooting Specific Hp Command View Eva Errors

    Clear the browser cache as follows. On the General tab under Temporary Internet files, click Settings. Click Every visit to the page under Check for newer versions of stored pages. On the General tab, under Temporary Internet files: Click Delete Cookies. Click Delete Files.

  • Page 69: Unknown Storage System

    HP Command View EVA responds with the page. The web server sends it to the browser. These errors indicate that a problem is occurring with this normal interaction. Table 7 lists some possible causes of these errors and their corrective actions. Resolution Table 7 Possible causes and corrective actions for HTTP 404 and HTTP 503 errors Possible Cause...

  • Page 70: No Storage Systems Found

    Unknown storage system—cause 2 HP Command View EVA can only manage controllers that are running supported XCS versions. Corrective Action for Unknown Storage System Cause 2 Ensure that you are running the HP Command View EVA version that is compatible with XCS 6.220. See the "HP Command View EVA interoperability support"...

  • Page 71: Solving Security Credentials Configuration Problems

    Possible Cause Corrective Action A storage system may not be visible to HP Command View EVA because the controllers are waiting for World Wide ID (WWID) to be entered. This condition will occur if the storage system has been uninitialized and Enter the WWID.

  • Page 72: Solving Problems Disabling Dr Group Failsafe Mode

    Figure 23 Status icon for a good storage system If the status icon for the storage system is not a green cluster, it indicates a problem that must be corrected before proceeding. Expand the navigation tree to locate the problem. Figure 24 illustrates a storage system with a controller problem and a disk enclosure problem.

  • Page 73: Invalid Firmware Image File (Status Code 21006)

    NOTE: The XCS firmware image file name has an extension of .sss. The file name contains the controller model (200 for EVA4x00, and EVA6x00 or 210 for EVA8x00) and the XCS version. For example, 210_6220.SSS is the name of the XCS 6.220 file for the HSV210 controller. Invalid firmware image file (Status code 21006) If the XCS firmware image file is the wrong image, an Operation failed message is displayed.

  • Page 74: Solving Problems If The Storage System Does Not Come Back Online

    Solving problems if the storage system does not come back online The system software upgrade should take approximately 10 minutes to complete. If the storage system does not come back within 10 minutes, check the following: • Determine if the problem is with HP Command View EVA by performing the troubleshooting steps “HP Command View EVA problems”...

  • Page 75: Support And Other Resources

    6 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers •...

  • Page 76: Typographic Conventions

    • http://www.hp.com • HP Storage: http://www.hp.com/go/storage • HP Partner Locator: http://www.hp.com/service_locator • HP Software Downloads: http://www.hp.com/support/downloads • HP Software Depot: http://www.software.hp.com • HP Single Point of Connectivity Knowledge (SPOCK): http://www.hp.com/storage/spock Typographic conventions Table 9 Document conventions Convention Element Blue text: Table 9 Cross-reference links and e-mail addresses Blue, underlined text:...

  • Page 77: Rack Stability

    Convention Element IMPORTANT: An alert that calls attention to essential information. An alert that calls attention to additional or supplementary NOTE: information. TIP: An alert that calls attention to helpful hints and shortcuts. Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor.
  • Page 78 Support and other resources...

  • Page 79: Index

    Index Enable Password Access to a Storage System agent options, using, page, analyzing storage system I/O, enabling passwords, application I/O timeouts, EVA, health check, 16, 38, array, checking for errors, 16, 38, EVAPerf, backup, hardware errors, 16, Bad image header error, help browsers obtaining,...
  • Page 80 Management Agent Options page, technical support Management Appliance errors, troubleshooting, service locator website, web server text symbols, normal interaction with HP Command View time estimate EVA, adding passwords, checking EVA health, 16, 38, clearing passwords, disabling password access, enabling password access, adding passwords, troubleshooting clearing passwords,...

This manual is also suitable for:

Storageworks 4000Storageworks 4100Storageworks 6100Storageworks 8100

Table of Contents