Using Call Pickup; How To Pick Up Calls Within Your Group - Cisco 7960 User Manual

Making Telephone Calls

Using Call Pickup

Note

How to Pick Up Calls Within Your Group

Cisco IP Phone Models 7960 and 7940 User Guide
3-6
You have a limited amount of time to retrieve the parked call before it
Note
reverts to ringing at its original destination. See your system
administrator for this time limit.
You can answer an incoming call that is ringing on a telephone extension other
than your own by using the call pickup feature.
There are two types of call pickup available on the Cisco IP Phone, as described
in these topics:
How to Pick Up Calls Within Your Group, page 3-6
•
How to Pick Up Calls Outside of Your Group, page 3-7
•
Call pickup and group call pickup are optional features configured by your
system administrator; your phone does not support these features by default.
Call pickup allows you to pick up incoming calls within your own group. A
"group" in this sense is any consolidation of Cisco IP Phone extensions, as
defined by your system administrator. For example, your group might contain
co-workers in neighboring offices or cubes.
Activate call pickup so that an incoming call delivered to another extension in
your group rings on your extension.
Chapter 3 Placing a Call and Other Basic Phone Tasks
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