HP OmniBook 600CT Familiarization Manual page 19

Password Decode
If the user forgets the system password, there is a master password that will
unlock the Omnibook. The user calls Technical Support to determine this master
password as follows:
1. Support will tell the user the keys to type at the password entry screen:
[alt][shft][f10]
2. The Omnibook generates and displays an encoded master password. This is
displayed under the normal password entry area. At this point, this is the only
password that will unlock the Omnibook unless the user presses [ESC] to remove
the encoded master from the password entry screen. Then the user's stored
password can be entered.
3. The user reads the encoded master password to Support.
4. Support runs a program that decodes the encoded password, and reads the
decoded password (alphanumeric) to the user.
5. The user types in the decoded password.
6. Omnibook decodes the encoded master password it generated and compares it
to the decoded password typed in by the user.
7. If the two passwords match, the Omnibook is unlocked. The forgotten password
is automatically erased. Support can then guide the user through the process of
entering a new password.
8. If the two passwords do not match, the previous sequence must be repeated
until the user correctly enters a master password.
The encoded master password is an eight-character alphanumeric sequence that
the Omnibook generates at random every time the appropriate keys are pressed in
the password entry screen. Because it is generated randomly, a master password
can only be used to unlock the Omnibook once. If the user forgets the password
at another time, it will require another call to Support. (If the user presses the
appropriate keys by mistake, pressing [ESC] will allow entering the stored
password.)
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