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TELUS TV agreements
This document contains the following 2 Agreements, which you should review
carefully prior to using the TELUS TV Services or associated equipment. You
agree that your use of the TELUS TV Service and equipment is subject to the
terms of the applicable agreements below.
(1) TELUS TV Services Agreement;
(2) Terms of Sale for Equipment*
* The Terms of Sale for Equipment will not apply to you if the TELUS TV
equipment is rented/loaned to you by TELUS. Terms and conditions relating to
rental/loan of TELUS TV equipment are contained in the TELUS TV Services
Agreement.
TELUS TV services agreement
This is a contract between you and TELUS Communications Company
("TELUS"). It spells out the terms and conditions that apply to your use of
the video and audio programming and related services provided by TELUS
(collectively, the "Services").
By subscribing to the Services or by using the Services you are agreeing to be
legally bound by and abide by the terms of this Agreement. IF YOU DO NOT
AGREE TO BE BOUND BY THIS AGREEMENT, YOU MAY NOT SUBSCRIBE
TO, ACCESS OR USE THE SERVICES AND YOU MUST IMMEDIATELY
TERMINATE YOUR SERVICES ACCOUNT, IF YOU HAVE ONE.
Amendments to this agreement
1. TELUS reserves the right to amend this Agreement at its sole discretion, at
any time. TELUS will notify you of any amendments to this Agreement by
posting notice of the amendment on http://www.telus.com/tv, as may
be updated from time to time, (the "Services Web site") or by sending you
notice of the amendment via email to your primary TELUS email address.
You agree to go to the Services Web site regularly in order to be aware
of any amendments posted on such site and your continued use of the
Services following any amendment shall be deemed to be your acceptance
of the amended Agreement. If you do not agree to any amendment, you
must immediately terminate your Services account.
Your account
2. You acknowledge and agree that access to and use of the Services from
any location other than your address for the delivery of the Services,
according to TELUS' records, (your "Delivery Address"), is prohibited.
The Services are for your private home viewing and use only.
3. You represent and warrant that you have reached the age of majority
(at least 18 or 19 years of age) in the province or territory in which you
reside and that you possess the legal right and ability to enter into this
Agreement and use the Services in accordance with this Agreement.
4. As the Services account holder, you are responsible for your account
and the maintenance of all usernames and passwords related to your
account. You are solely responsible and liable for any and all activities
that occur under your account. You are responsible for maintaining
the confidentiality of your account and all usernames and passwords
related to your account. You agree to immediately notify TELUS, by
means specified on the Services Web site, of any unauthorized use of
your account or any usernames or passwords related to your account
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or of any other breach of security, and to provide assistance to TELUS,
as requested, to stop and/or remedy any breach of security.
Customer information
5. You acknowledge that you have read the TELUS Privacy Commitment
at http://www.telus.com/privacy/privacy.html (as it may be updated
from time to time) (the "TELUS Privacy Commitment"). You hereby
agree that TELUS and/or its agents may collect, use and disclose
(solely for the purposes identified in the TELUS Privacy Commitment)
personal information about you that you have provided to TELUS and/
or its agents in connection with provision of the Services. In addition,
you agree that TELUS and/or its agents may disclose such personal
information on a confidential basis to its content suppliers (and their
agents and contractors) for the purpose of conducting marketing
research in relation to use of the Services and addressing customer
comments regarding Services content.
6.
You agree to provide current, accurate and complete customer information
as prompted by TELUS' registration processes or as otherwise requested
by TELUS or its agents and you agree to promptly notify TELUS, by means
specified on the Services Web site, of any changes to this information as
required to keep it current, complete and accurate.
Billing and payment
7. Following any applicable free trial period (as described on the Services Web
site) for the Services, you agree to pay all fees and charges (and applicable
taxes) incurred which relate to the provision and/or use of the Services
through your account, in accordance with the rates and billing policies
established from time to time by TELUS. Such rates and policies will be
posted on the Services Web site or otherwise made available to you by
TELUS. Free trial periods (if applicable) are only offered in connection with
your first Services subscription and are not available for any subsequent
Services subscriptions. The first billing period for your Services account
begins on the date of your first installation booking.
8. Rebates or service credits applicable to fixed term agreements, if
available, are described on the Services Web site.
9. Available billing and payment options may vary depending on your Delivery
Address or other factors and TELUS reserves the right to modify the forms
of payment it will accept, at any time, in its sole discretion. If charges are
included on your TELUS phone bill, such charges are due on the due date
shown on such bill. If payment is not received by TELUS by this due date,
interest shall accrue on the outstanding amount at the rate shown on the bill
or, if no rate is shown on the bill, at the simple interest rate of 1% per month
(12.68% compounded annually). If a pre-authorized bank (or other financial
institution) account debit (a "Bank Account Debit"), where applicable, is
returned unprocessed to TELUS, TELUS reserves the right to apply a
returned payment fee of $20.00, plus applicable taxes, to your account.
10. Your right to use the Services is subject to any limits established by your
credit card issuer or financial institution, if applicable. By using a credit
card, Bank Account Debit, or other payment method, you expressly
authorize TELUS or its agents to charge all fees and charges incurred by
you under this Agreement to such card, account or other payment method
and such authorization will survive termination of this Agreement until there
are no charges owing by you under this Agreement. If you use a credit
card, Bank Account Debit or other payment method and TELUS does not
receive payment from the card issuer or its agents, the financial institution
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