FCC (Federal Communications Commission) See Registering your TELUS TV system on page 14. A unique number for each TELUS TV digital box will be and Industry Canada information provided to you by your TELUS TV installer.
You get to design your own entertainment how TELUS TV works experience. You can order great movies on TELUS TV is delivered to your TV using the wires that carry your telephone and High Speed Internet service. demand directly from your TV. Watch what It can be installed in any room in your home.
Things to consider before connect or disconnect any cables connecting devices. 2. Unpack the TELUS TV system and check that all cables position cables to avoid audio hum and parts are present. See Unpacking the TELUS TV or interference digital box on page 9.
Ethernet cable (shown below) TELUS TV service. ■ Audio/video cable with RCA plugs (shown below) Each TV will require one TELUS TV digital box. If you want ■ TELUS TV service on a second television set, you require a Power cord second TELUS TV digital box.
TELUS TV digital box and TV set 1. Perform all inside wiring required to connect the TELUS 1. Connect the TELUS TV digital box to the TV directly (A) TV service. A technician will run new cable wiring in the...
When using method 2A to connect your TELUS TV digital box ETHERNET VIDEO POWER to your VCR, your VCR must be on and tuned to your TELUS TV digital AUDIO RIGHT box when you are watching TV. If you do not wish to turn on your VCR AUDIO LEFT when watching TV, please use method 1B to connect your TELUS TV digital box to the VCR.
AUDIO LEFT NOTE: If you are using your A/V receiver as a video switch for your TV set, connect the Video or S-Video output on your TELUS TV digital box to the corresponding jacks on your A/V receiver. Then connect the Video output on your A/V receiver to the Video input on your TV set.
RF modulator. The TELUS installer will supply to your home entertainment system, the next step will be to the modular if required. initialize the TELUS TV digital box to receive a TV signal. During the initialization process, the TELUS TV digital BACK OF TV...
Completing initialization: If this is not the first time your system has been initialized, Your TELUS TV screen will display a number of status your TV screen will show a TV channel. screens. Once the screen illustrated below completes, The TELUS technician who installs your TELUS TV service your TELUS TV digital box has been initialized.
4 times, then turns off. The last code programmed for that device button is kept. NOTE: For Plasma, LCD or Rear Projection TVs, TELUS recommends using Programming by direct entry (page 16) as these TVs use a cool-down timer...
Use this method if you can find the brand of your TV, VCR Use this method of programming your TELUS TV remote or DVD player in the remote control codes located at control if programming by direct entry hasn’t worked mytelus.com/tv, under SUPPORT.
INPUT Selects a video input Displays the TELUS Video On Demand (VOD) menu GUIDE•FAV Displays the TELUS TV GUIDE and switches between views to display: all channels, subscribed channels and Favourites Lists CHANNEL + Selects the next higher channel CHANNEL -...
To use your remote control: ■ Point your remote control at the TELUS TV digital box, not at the TV, to start and use the TELUS TV Guide and the Interactive Program Guide. ■ Press the GUIDE•FAV button on your remote control to display the TELUS TV Guide.
When you are not using your TELUS TV digital box, turn it off to save power. NOTE: Although your TELUS TV digital box does not receive a video signal when it is turned OFF, it will receive any updates sent over the network by TELUS.
Interactive Program Guide (IPG) Press the GUIDE•FAV button on your remote using the Menu for the Interactive control to display the TELUS TV Guide, or select Program Guide GUIDE from the displayed MENU options. The TELUS TV Guide displays channel number, Press the MENU button on your name of program and time.
NOTE: To decrease the size, repeat the above instructions. myTELUS channel The myTELUS channel is your source for news, weather, sports, entertainment and TELUS TV information presented in a similar format to what is found on the mytelus.com Web site – only it’s all on your TV!
Reminders and Autotune in Guide view In the TELUS TV Guide screen, you will see a green clock icon displayed at the right of a program name to show you have scheduled a Reminder or Autotune.
NOTE: You cannot watch a different TELUS TV channel if you are recording on another channel; you must have your TELUS TV digital box on the channel you want to record. You should be able to see the videotape picture. If you If the channel is changed on TELUS TV digital box, you will record the new channel.
Video input channel (if using audio/video cables) or channel 3 or 4 (if using Coax cables), not the channel that the program is broadcasting on. NOTE: This is the channel you watch TELUS TV on, NOT the TELUS TV Interactive Program Guide channel. Setting options: 6.
To create or edit a name for the Favourites List: A Favourites List displays only after it has been created. 1. Select the NAME option. View your Favourites Lists in the TELUS TV Guide by 2. Use the green buttons on the remote to select pressing the GUIDE•FAV button on your...
Passwords menu. A TELUS TV password is always a 4-digit number. You can set or reset passwords through the Passwords menu. If your password has not been set you will be working with Parental Control prompted to create one.
entering a Parental Control password To unblock ALL channels: 1. Highlight and select the UNBLOCK ALL box on the You will be prompted to create a password the first time Block by Channel page. a Parental Control is set. See Creating a password on page 26 for more information.
TELUS TV digital box location If you have more than one TELUS TV digital box, you may want to name each box to help you locate each box in your home. This will allow you to easily customize the...
(10, 15 or 20 seconds) and its format. 6. Use the drop-down menu next to the applicable device ID to select the location of your TELUS TV digital box. Here are some examples of the names you can choose: family room, living room, main bedroom, bedroom 1, bedroom 2, bedroom 3, kitchen, etc.
Using your TELUS TV service using Call History 5. Select a specific call to view the details. This feature keeps a record of all incoming calls. To access your Call History: 1. Press MENU on your remote control. 2. Select CALL DISPLAY.
1. Press the MENU button on your remote control, then 3. Select SETTINGS, then DISPLAY SETTINGS. select SETTINGS to display the SETTINGS menu. 4. Select ON or OFF for each of your TELUS TV digital 2. Select TECHNICAL INFORMATION. The screen shows boxes.
Using your TELUS TV service using search by title to find a program searching for programs To search for a program by title, use the letter input boxes 1. Press the MENU button on your remote control and on the right to spell a keyword appearing in the title of the select PROGRAM SEARCH.
VOD password screen purchasing TELUS Video On Demand TELUS highly recommends that you create a password The TELUS Video On Demand (VOD) function lets for purchases. Otherwise, anyone, including children, can you rent movies and watch them at any time that purchase VOD movies without your consent.
Using your TELUS TV service To change a password for VOD purchases: 1. To complete the purchase of the new movie, select the CONTINUE box. 1. Highlight and select PURCHASE SET/RESET. If your password has not been set, you will be prompted to create one.
VOD movie: French language option 1. Press the MENU button on your remote control then Your TELUS TV system contains a French setting, which select VIDEO ON DEMAND. enables all screens to display in French. All of the functions work the same as they do in English, but titles, buttons, 2.
Will I be able to watch digital TV on my existing TV? How do I return to watching a Video On Demand rental Yes. A TELUS TV digital box receives the digital TV after I’ve turned to another channel? signal and converts it into a format that works with Press the MENU button and select PURCHASES.
■ If you have poor picture quality on both the TELUS TV digital boxes (if you have two), turn off one TELUS TV digital box to see if the picture quality improves on the other TV set. If the picture improves call Technical Support at 310-MYTV (310-6988).
(2) Terms of Sale for Equipment* agree that TELUS and/or its agents may collect, use and disclose * The Terms of Sale for Equipment will not apply to you if the TELUS TV (solely for the purposes identified in the TELUS Privacy Commitment) equipment is rented/loaned to you by TELUS.
Page 38
19. You acknowledge that some of the Services programming may be 28. If you rent the TELUS TV digital box from TELUS, the TELUS TV digital box blacked out from time to time in your local reception area due to restrictions imposed by programming suppliers or other reasons.
Page 39
Section 34 above. You acknowledge and agree that TELUS shall not be responsible or liable to you or any third g. use the Services to create or compile a collection, database or party for any suspension, restriction or termination of your account.
Page 40
WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED 40. In the event that TELUS receives a complaint relating to your use of the OR STATUTORY INCLUDING, BUT NOT LIMITED TO, IMPLIED Services, TELUS may, in its sole and absolute discretion and without...
Page 41
Services Agreement. 61. The failure of TELUS to insist upon or enforce strict performance of any 53. TELUS may, in its sole discretion, suspend, restrict or terminate your...
30 days of the date of the bill. If the Equipment is right, power or remedy that may be available to TELUS at law or in equity. part of a package or promotion, the Customer agrees to honour the terms 69.
Page 43
TELUS determines are hazardous. The aggregate either non-regulated or forborne. liability of the TELUS Entities to the Customer relating to or arising out of this b. Customer Information. In relation to all telecommunications Agreement, whether in contract, tort or otherwise, shall not exceed the total services provided by TELUS, unless the Customer provides Charges Payable hereunder.
Page 44
Customer’s account, provided the information is required for and is to be used only for that purpose; or to a public authority or agent of a public authority, if in the reasonable judgement of TELUS it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
■ General questions, comments and input: tvfeedback@telus.com Device ID #: For the most up-to-date information on TELUS TV Model #: TV, visit the TELUS TV Web site at telus.com/tv Code: Aux Device Model #: Code: Aux Device: DVD Player TELUS TV DIGITAL BOX – 2...