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Getting Help
For additional support related to this device or document, contact Enterasys Networks using one
of the following methods.
World Wide Web:
Phone:
Email:
To send comments concerning this document to the Technical Publications Department:
techpubs@enterasys.com
To expedite your message, please include the document Part Number in the email message.
Before calling Enterasys Networks, please have the following information ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (for example, layout and cable type.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, have you returned the device before, is this a recurring
problem.)
•
Any previous Return Material Authorization (RMA) numbers
xvi About This Guide
www.enterasys.com/support
(603) 332-9400
1-800-872-8440 (toll-free in the U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/support/gtac-all.html
support@enterasys.com
To expedite your message, please type [wireless] in the subject line.
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