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INlink (CEC-compatible) device
Problem
Solution
My TV is not
• Make sure that the HDMI cable
displaying the
video from the
connected CEC
• Make sure that the device is
device.
• Make sure that the device is a
• Make sure that the correct video
• Make sure that the INlink
• Try adjusting the TV picture. See
• If the device is not an Insignia
My TV is not
• Make sure that the HDMI cable
playing the
audio from the
connected CEC
• Make sure that the device is
device.
• Make sure that the device is a
• Make sure that the TV volume is
• Try adjusting the TV sound. See
• Make sure that the TV speakers
• Make sure that the INlink
• If you have connected an HDMI
• If the device is not an Insignia
70
is connected securely to your TV
and the device.
connected to your TV with an
HDMI cable.
CEC device. See the
documentation that came with
the device for more
information.
input source is selected. See
"Select the video input source"
on page 38.
feature is turned on. See "Turn
INlink on or off" on page 41.
"Adjust the TV picture" on
page 47.
device, it may not be
compatible with your TV.
is connected securely to your TV
and the device.
connected to your TV with an
HDMI cable.
CEC device. See the
documentation that came with
the device.
turned up and not muted.
"Adjust sound settings" on
page 50.
are turned on and not muted.
See "Adjust sound settings" on
page 50.
feature is turned on. See "Turn
INlink on or off" on page 41.
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
device, it may not be
compatible with your TV.
www.insigniaproducts.com
NS-32D311MX15 Insignia 32" LED TV
Problem
Solution
My TV's remote
• Make sure that there are no
control does
obstructions between the
not control the
remote control and the remote
device.
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See "Turn
INlink on or off" on page 41.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the AUDIO
menu is set to On. See "Adjust
sound settings" on page 50.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
"Turn Audio Receiver on or off"
on page 43.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
• Make sure that the device is
not show up in
turned on.
the INlink
• Make sure that the HDMI cable
Device list.
is connected securely to your TV
and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See "Turn
INlink on or off" on page 41.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My device does
• Make sure that the INlink
not turn off
feature is turned on. See "Turn
when I turn off
INlink on or off" on page 41.
my TV.
• Make sure that Device Auto
Power Off is set to On on the
INlink menu. See "Turn Device
Auto Power Off on or off" on
page 42.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
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