Rinnai Continuous Flow Water Heaters Operation Manual page 2

The Rinnai Warranty
Rinnai offers you real peace of mind with comprehensive warranty plans covering parts and
labour. For full details on Rinnai product warranties go to www.rinnai.co.nz.
This warranty is applicable to all Rinnai continuous flow water heaters installed from 2010. All
terms of the warranty are effective from the date of installation.
Warranty Summary
Rinnai Continuous
Flow Water Heater
White domestic
models
Silver commercial
models
* Whichever comes first
Domestic vs commercial applications
A domestic application is defined as an installation where a continuous flow unit is set to
55 °C or lower, delivering hot water to a single residential dwelling (not used for commercial
1
purposes ).
2
All other installations are defined as commercial applications.
For constant use applications such as, underfloor heating, circulating ring mains, spa pools (but
not limited to), the water heater must be sized and installed according to written guidelines
from Rinnai.
1
A solar installation using a Rinnai continuous flow unit in a single residential dwelling is considered a
domestic application.
2
Examples of a commercial application in a domestic dwelling; hair salon, catering kitchen, communal care facility
etc. An accommodation business such as a motel, where a continuous flow unit serves the equivalent of a single
family dwelling, is deemed to be a domestic application.
LiMited Warranty
Application Heat Exchanger
Parts
Domestic 10 years pro rata
WitHOUt rinnai
controllers
Domestic WITH a 12 years pro rata
rinnai controller
Commercial 1,500 hours or 1
year*
Domestic 12 years pro rata
WitHOUt rinnai
controllers
Commercial 5,000 hours or 3
years*
All Other Parts
Labour Parts
3 years 3 years
3 years 5 years
1,500 hours or 1,500 hours or
1 year* 1 year*
3 years 5 years
1,500 hours or 1,500 hours or
1 year* 1 year*
Labour
3 years
3 years
1,500 hours or 1
year*
3 years
1,500 hours or 1
year*