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Troubleshooting
10.2 Problems and Possible Causes
Problem
Pan does not heat, digital
display is OFF (dark)
Pan does not heat.
If an error code is shown,
see next section.
Poor heating, digital
display is ON (shining).
Unit does not react to
control knob positions
Power/heating level seems
to be reduced, fan is
working
Power/heating level seems
to be reduced, fan does
not work
After a longer permanent
operating time,
Power/heating level seems
to be reduced
NOTE:
The fan starts when the ambient temperature in the control area exceeds 140ºF/60ºC. At heat
temperatures higher than 167ºF/75ºC, the controller automatically reduces the power to keep the unit in normal
operating conditions. The full power of the device is at heat sink temperature of 158
Part # 4532286 Rev 3 (6/10/14)
Possible Causes
No power supply.
Control knob is in OFF-position.
Defective induction unit.
Pan is too small.
Pan is not placed in the heating
zone; pan is not detected by sensor.
Unsuitable pan.
Defective induction unit.
Pan is not suitable.
Air-cooling system obstructed.
Ambient temperature is too high;
the cooling system is not able to
keep the induction unit in normal
operating conditions.
Defective induction unit.
Defective control switch.
Air-cooling system is blocked.
Internal fan is dirty.
Defective fan or fan control.
Overheated induction coil; cooking
area is too hot.
Overheated oil in pan.
Pan is empty.
RTCSmp Built-In Temperature Controlled Hold-Line
Action To Take By Operator
Check the electrical supply, e.g. power cable
plugged into the wall socket.
Check primary fuses.
Turn control knob to an ON-position.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Use a suitable pan with bottom diameter larger
than 5" (12cm).
Place the pan in the center of the heating zone.
Select a pan recommended for the induction
unit.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Select a pan recommended for the induction
unit. Then compare the results.
Verify that air inlet and outlet are not
obstructed. Ensure the Intake Air Filter is clean.
Verify that no hot air is sucked in by the fan.
Reduce the ambient temperature. The intake air
temperature must be lower than 104°F (40°C).
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Verify that air inlet and outlet are not
obstructed. Ensure the Intake Air Filter is clean.
Contact your authorized service agency.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Switch the unit off. Safely remove pan. Wait
until the heating zone has cooled down before
turning the unit ON again.
o
F/70
o
C, running freely again.
27
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