Fisher & Paykel ActiveSmart E402B Installation Instructions And User Manual page 49

Ice & Water models only
Problem
Automatic ice
maker does
not work.
Ice cubes have
odour/taste.
Slow ice cube
freezing.
Warm spot on
central door seal.
(French door
models only)
Wet ice/
ice clumping.
Possible causes
Ice maker has not been turned
on.
Bin is in the wrong way or there
is no bin in place.
Water supply turned off or not
connected.
Freezer compartment not
working.
Water pressure too low.
Water line kinked/squashed.
Filter clogged.
Unsealed packages may be
transmitting odour/taste.
Interior of freezer needs cleaning. Ice storage bin needs to be emptied and
Poor taste from incoming water.
Door may have been left ajar.
Freezer compartment too warm.
You may feel a warm spot at times
on the central seal between the
two refrigerator doors.
Low water pressure.
Filter blocked.
Long freezer door openings.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over time.
Troubleshooting
What to do
Switch on ice maker (refer to page 31).
Place bin so scoop is on the right side.
Ice bin sits directly under ice maker on
top left side of freezer.
Connect water supply.
Contact Customer Care.
Check water pressure.
Check water line for kinks/squashing.
Water filter may need replacing.
Old cubes need to be discarded.
Ensure food packaging is sealed.
washed.
Clean refrigerator (refer to page 36).
Filter may need changing.
A new filter may need to be installed.
Force 2 – 3 ice tray flips (refer to page 31).
Close door.
Turn temperature to a colder setting
(refer to page 23).
This is perfectly normal and is part of
the normal refrigerator operation.
Check water pressure.
Replace filter (refer to pages 29 – 30).
Gently tap ice with scoop to unstick or,
if large clumps occur, empty ice bin and
make new ice.
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