Fisher & Paykel ActiveSmart E402B Installation Instructions And User Manual page 48

Activesmart refrigerator ice & water and non-ice & water
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Troubleshooting
46
All models
Problem
Exterior of
cabinet is warm.
Warm area on
central door seal
(French door
models only).
Condensation
on outside of
refrigerator/
freezer.
Condensation
inside fresh food
compartment.
Door handles out
of alignment.
Tray/bin does not
slide in and out
evenly.
Taste of odour in
ice cubes.
Excessive gasket
noise.
Door not closing.
Possible causes
This is normal.
This is normal.
Not unusual during periods of
high humidity.
Frequent or long door openings. Minimise door openings.
Door gasket leaking.
Not unusual during periods of
high humidity.
With time and usage, movement
may occur.
Packaging trapped.
Runners not extending fully.
Transfer of odour/taste from
strong smelling foods.
May be due to a build up of dirt
and/or grime.
An obstruction is blocking door
closing.
Soft closing door feature failure
(soft closing door models only).
What to do
Wipe dry.
Check that gasket is sitting flat and sealing
tightly.
Wipe dry.
See Installation instructions – Stability
instructions (pages 7 – 11).
Check to ensure no food or packaging is
trapped behind the tray/bin.
Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this will
reset the runner.
Wrap or cover strong smelling foods.
Clean gasket and apply Armorall.
Move obstruction.
Soft closing door feature is not serviceable
by user.

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