HP DesignJet 500 Service Manual page 77

Symptom Call Center:
Suggestions
PCMCIA
General problems. Restart the computer.
Remove and reinsert the PC
Card.
If the card requires an IRQ,
make sure one is available.
Check settings in Control
Panel.
Check for conflicts or refresh
the device list in Device
Manager.
Check the HP Notebook web
site for installation
instructions (page vi), and to
make sure the computer
supports the problem card.
When using a PC Card in a
docking system, insert or
remove the card while the
system is turned on.
Download current drivers
from the card manufacturer's
web site.
Test the PC Card with the
e-DiagTools diagnostics.
AC adapter
Does not power the Try another AC adapter, if
computer. available.
Motherboard
Evidence of spilled
liquid.
Bent or broken
connectors, or burnt
component.
Motherboard
cracked.
Miscellaneous
Clock loses time. Plug in the AC adapter for 24
hours to charge the CMOS
battery.
Computer gets Always set the computer on a
abnormally hot flat surface, so that air can
flow freely around and
underneath it.
Make sure the air vents are
clear.
Games and other programs
that drive CPU usage toward
100% can contribute.
HP Omnibook 500
Repair Center: Repair Center:
Likely Causes Comments
Motherboard. Using a flashlight, look for
bent pins inside the PCMCIA
socket.
AC adapter. The AC adapter cannot be
repaired, and must be
Motherboard.
replaced if defective.
Declared to be caused by
customer abuse.
Declared to be caused by
customer abuse.
Declared to be caused by
customer abuse.
CMOS battery. Charge the CMOS battery.
Motherboard.
Heatsink/fan. Check the heatsink/fan for
proper fan operation or
damage.
Troubleshooting and Diagnostics 3-15