Trouble Shooting - iHome iP User Manual

Symptom
Unit doesn't respond AC adaptor isn't plugged to a wall outlet or
(no power) the connector is not plugged into the power
supply jack on the back of the unit
Wall outlet is not functioning
iPhone/iPod cannot Using wrong insert
dock properly
Possible obstruction in dock area or on
iPhone/iPod (skin or case is in the way)
Playing iPhone/iPod
iPhone/iPod is not docked properly
but there is no
sound
Your iPhone/iPod is not playing
iPhone/iPod is locked up
Using 1
other device
iPhone/iPod didn't
iPhone/iPod is not docked properly
charge up
iPhone/iPod is locked up/frozen
iPhone/iPod battery has problem
Sound is distorted Volume level is set too high
Sound source is distorted

Trouble Shooting

Possible Problem
st nd
or 2 generation iPod, iPod Shuffle or
Plug the AC adaptor into a wall outlet and plug the connector into
the power supply jack on the unit
Plug another device into the same outlet to confirm the outlet is working
Make sure the dock insert is the proper fit for your iPhone/iPod
Remove your iPhone/iPod from the connector and check for
any obstruction on the connectors in the dock. Try removing
case or skin from your iPhone/iPod. Then reseat it in the dock.
Remove your iPhone/iPod from the connector and check for
any obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Press play button on your iiPhone/Pod to play it manually.
Please make sure your iPhone/iPod is working properly before
docking it to the unit. Please refer to your manual for details.
Please connect them with Line-in.
Remove your iPhone/iPod from the connector and check for
any obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.
Please make sure your iPhone/iPod is working properly before
docking it to the unit. Please refer to your manual for details.
Decrease the unit volume
If original sound source file is poor quality, distortion and noise
are easily noticed with high-power speakers.
Try a file from a trusted audio source such as iTunes
If you are using an iPod Shuffle or external sound source like
older generation iPod, try reducing the output volume on the
device itself. Also, try turning bass boost OFF under iPod
settings.
5
Solution