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Symptom
Unit doesn't
Wall outlet is not functioning
respond
(no power)
iPod does not
Using no or wrong iPod insert
dock properly
Dock or connector is obstructed
iPod does not
iPod is not docked properly
respond to the
unit
Your iPod software is too old
iPod is locked up
iPod doesn't
iPod is not docked properly
charge up
Using 3rd generation iPod
iPod is locked up/frozen
iPod battery has problem
Sound is distorted
Volume level is set too high
Trouble Shooting
Possible Problem
Solution
Plug another device into the same outlet to
confirm the outlet is working
Make sure the dock insert is the proper one for your iPod
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Upgrade software on your iPod via iTunes
Please refer to your iPod manual for details. Please make
sure your iPod is working properly before docking in
the unit.
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
This unit doesn't support 3rd generation iPod
Please refer to your iPod manual for details. Please make
sure your iPod is working properly before dock into the unit.
Decrease the volume.
8
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