Important Service Information; Strategy For Replacing Frus - Lenovo V560 Hardware Maintenance Manual

Lenovo V560/B560 Hardware Maintenance Manual

Important service information

This chapter presents the following important service information:
• "Strategy for replacing FRUs" on page 16
• "Strategy for replacing FRUs for CTO, CMV, and GAV" on page 18
• "Important information about replacing RoHS compliant FRUs" on page 20

Strategy for replacing FRUs

Before replacing parts:
Make sure that all software fixes, drivers, and BIOS downloads are installed
before replacing any FRUs listed in this manual.
After a system board is replaced, ensure that the latest BIOS is loaded to the
system board before completing the service action.
To download software fixes, drivers, and BIOS, follow the steps below:
1. Go to http://www.lenovo.com/support.
2. Enter the product number of the computer or press Auto-detect button on
3. Select Downloads and drivers.
4. Follow the directions on the screen and install the necessary software.
16
– "Strategy for replacing a hard disk drive" on page 17
– "Important notice for replacing a system board " on page 17
– "Product definition" on page 18
– "FRU identification for CTO, CMV, and GAV products" on page 18
Important:
BIOS and device driver fixes are customer-installable. The BIOS and device
drivers are posted on the customer support site:
http://www.lenovo.com/support.
System Disassembly/Reassembly videos that show the FRU removals or
replacements for the Lenovo
following support site: http://www.lenovoservicetraining.com/ion/.
Advise customers to contact the Customer Support Center at 800-426-7378 if they
need assistance in obtaining or installing any software fixes, drivers, and BIOS
downloads.
Customers in Canada should call the Customer Support Center at 800-565-3344
for assistance or download information.
the screen.
®
authorized service technicians are available in the