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Why do the non-rechargeable batteries of the
baby unit run low quickly?
• The baby unit consumes a lot of energy
when you have the video display turned on
continuously, when you play lullabies or when
the nightlight is turned on. We recommend to
always operate the baby unit while connected
to electricity and to use the batteries for back-
up purpose only. Do not place rechargeable
batteries in the baby unit, as they discharge
slowly even when they are not in use.
Why does the charging time of the parent unit
exceed 2.5 hours?
• The parent unit may be turned on during
charging. Turn off the parent unit during charging.
Why do I need to keep the baby unit and its
cord at least 1 meter (3.5 feet) from my baby?
• To avoid strangulation with the cord and for
optimal sound detection, always place the baby
unit and its cord at least 1 meter (3.5 feet)
away from the baby.
Indications on the parent unit
Why doesn't the battery status symbol appear
on the video display of the parent unit when
I start to charge the parent unit?
• it may take a few minutes before the battery
symbol appears on the video display of the
parent unit when you charge the parent for
the first time or after a long period of disuse.
Why do the battery/power-on light and the
battery symbol on the video display flash red?
• if the battery/power-on light and the
battery symbol on the video display flash
red,the rechargeable battery of the parent unit
is low. Connect the parent unit to an electrical
outlet to recharge the battery (see chapter
'Preparing for use').
Why does the parent unit beep?
• if the parent unit beeps while the out-of-
range image appears on the video display, the
connection with the baby unit is lost. Move the
parent unit closer to the baby unit.
• if the parent unit beeps while the battery/
power-on light and the battery symbol on the
video display flash red, the rechargeable battery
of the parent unit is low. Connect the parent
unit to an electrical outlet to recharge the
battery (see chapter 'Preparing for use').
• The baby unit may be turned off.
Turn on the baby unit.
Noise/sound
Why does the video monitor produce a
high-pitched noise?
• The units may be too close to each other.
Make sure the parent unit and the baby unit
are at least 1.5 meters (5 feet) away from each
other and set the volume to a lower level.
• The volume of the parent unit may be set too
high. Decrease the volume of the parent unit.
Can I increase the volume of the lullaby on
the baby unit?
• No, you can't.
Why don't I hear a sound/Why can't I hear
my baby cry?
• The volume of the parent unit may be set too
low or may be turned off. Press the volume up
button to increase the volume level.
• Perhaps you did not remove the protective foil
from the microphone. Make sure all protective
foil has been removed.
• Perhaps you have turned on the voice
activation. if the voice activation is activated,
the video display only turns on when the baby
unit picks up a sound. As long as no sound is
detected, the video display is off to save power.
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