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Appendix
Troubleshooting
I don't know how to search for or add new devices on my cell phone.
•
Most cell phones have the Bluetooth feature in the connection or setup menus.
Refer to the user's manual of your cell phone.
•
In general, press the menu key on your cell phone, then look for the Bluetooth
menu in the settings or connection menu. In the Bluetooth menu, select the
option to search for or add new devices.
My cell phone disconnects from the telephone base.
•
Turn off your cell phone, then turn it on again.
•
Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
•
Make sure that your cell phone is not in use when you are trying to make a
cell call.
•
For some smartphones, make sure that the cellular function is turned on.
The PIN on the telephone base does not work.
•
Make sure you enter the correct PIN. The default PIN is 0000.
I cannot hear any audio on my telephone system when on a cell call.
•
Reset the telephone base. Unplug the unit's electrical power. Wait for
approximately 15 seconds, then plug it back in.
•
Turn off your cell phone, then turn it on again.
I cannot download contacts from my cell phone to the DS6520/DS6521/
DS6522.
•
Make sure that your cell phone is paired and connected to the base.
•
Make sure you place your cell phone next to the base while downloading.
Can the DS6520/DS6521/DS6522 help the poor cell phone reception in
my house?
•
If your cell phone has poor reception in your home, the DS6520/DS6521/DS6522
cannot improve the reception. However, if there is a location in your house with
better reception, you can leave your cell phone at that location while using the
DS6520/DS6521/DS6522 cell line. In order for this to work, the telephone base
must be within 30 feet of the cell phone.
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