Connect To Tomtom Services Using A Different Smartphone; Deleting Phones; Unable To Get A Connection - TomTom GO Reference Manual

You can also connect using another phone.

Connect to TomTom services using a different smartphone

1. Switch on Bluetooth on your phone, and make sure that your phone is discoverable (iOS) or
visible (Android).
2. Start the TomTom MyDrive app on your phone.
3. Select TomTom Traffic in the Main Menu.
4. Select the pop-up menu button then select Search for Phones.
Your navigation device searches for your smartphone.
Tip: If your device cannot find your smartphone, make sure your smartphone is still discoverable
(iOS) or visible (Android) for other Bluetooth devices.
5. Select your smartphone from the list of smartphones on your device.
Your navigation device connects to TomTom services using your smartphone internet connection.
6. On the TomTom Traffic app, log in to your existing MyTomTom account.
7. Return to the map view on your navigation device.
TomTom services are now active.

Deleting phones

1. Select Tomtom Traffic in the Main Menu.
2. Select Manage Phones.
3. Select the pop-up menu button then select Delete Phones.
4. Select the phone you want to delete.
5. Select Delete.
Your phone is deleted.
Tip: If you delete all your connected phones, you will no longer be able to use TomTom services.

Unable to get a connection

If your GO cannot connect to your phone, or you have no internet connection, check the following:

Your phone is shown on your TomTom navigation device.

Your phone's Bluetooth is switched on.

The TomTom MyDrive app is started on your phone.

Your data plan with your mobile services provider is active, and you can access the internet on
your phone.
Bluetooth connected. Your device is connected to your phone.
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