TomTom GO Reference Manual

TomTom GO Reference Manual

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TomTom GO
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  • Page 1 TomTom GO Reference Guide...
  • Page 2: Table Of Contents

    TomTom MyDrive App for iOS or Android..................12 Connect to TomTom services using your smartphone ..............13 Reconnect to TomTom services using your smartphone ............... 13 Connect to TomTom services using a different smartphone ............14 Deleting phones ........................... 14 Unable to get a connection ......................14 My device Memory card slot .........................
  • Page 3 Going to a POI using voice control ....................61 Changing a setting using voice control ..................61 Traffic About TomTom Traffic........................63 The route bar ..........................63 Looking at traffic on the map ......................64 Looking at traffic on your route ..................... 65...
  • Page 4 Safety Cameras About safety cameras ........................67 Safety camera warnings ....................... 67 Changing the way you are warned ....................69 Reporting a new safety camera ....................69 Confirm or remove a speed trap ....................70 Updating locations for cameras and hazards ................70 My Places About My Places ..........................
  • Page 5: Welcome To Navigation With Tomtom

    Get going chapter. This covers installation, switching on, setting up and planning your first route. After that, you will probably want to connect to TomTom services, and you can read all about that in Connecting to TomTom services chapter. For information about what you see on the device itself, go to: ...
  • Page 6: Get Going

    Get going Installing in your car Use the mount provided with your device to install your TomTom GO device in your vehicle. Read the instructions about positioning your device before you install your device. To install your device, do the following: 1.
  • Page 7: Setting Up

    Tip: To put your navigation device to sleep whenever it is removed from the mount, go to Battery settings in the Settings Menu. Switching your device off completely To switch off your navigation device completely, you can do one of the following: ...
  • Page 8 Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
  • Page 9: Planning A Route Using The Map

    6. Enter the house number if you have one and haven't entered it already. 7. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically.
  • Page 10 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second. A pop-up menu shows the nearest address. 3. To plan a route to this destination, select the drive button: Your navigation device plans a route then starts to guide you to your destination.
  • Page 11 Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of ar- rival is the local time at your destination. Tip: You can add a stop to a route that you have already planned.
  • Page 12: Connecting To Tomtom Services

    TomTom service please read the details about how each service uses your information. On your GO, tap Yes to allow your information to be shared. If you don't agree to share your information the service will not work.
  • Page 13: Connect To Tomtom Services Using Your Smartphone

    TomTom MyDrive app is started. Your GO will remember your phone and will find it automatically when you are in range of your naviga- tion device. If you have a valid TomTom services subscription, the service will start automatically.
  • Page 14: Connect To Tomtom Services Using A Different Smartphone

    5. Select Delete. Your phone is deleted. Tip: If you delete all your connected phones, you will no longer be able to use TomTom services. Unable to get a connection If your GO cannot connect to your phone, or you have no internet connection, check the following: ...
  • Page 15: My Device

    Charging your device The battery in your TomTom GO navigation device charges when you connect it to the car charger or to your computer. You are warned when the battery level is low or critical. You lose your connection to some TomTom services when the battery level is low or critical.
  • Page 16: Getting Help

    If you think that your information is not being used for the purpose for which you have provided it to TomTom, contact us at tomtom.com/support. You can find current and more detailed information at tomtom.com/privacy. Getting help You can get further help by going to tomtom.com/support.
  • Page 17: What's On The Screen

    What's on the screen The map view The map view is shown when you start your navigation device and you have no planned route. Your actual location is shown as soon as your device has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
  • Page 18: The Guidance View

    You see your current location and details along your route, including 3D buildings in some cities. Note: 3D buildings in guidance view are not available on all GO devices. The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of...
  • Page 19 When your navigation device starts after it was turned off and you have a route planned, you are shown the map view with your current location. 1. Switch view button. Select the switch view button to change between the map view and the guidance view.
  • Page 20: The Route Bar

    Note: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays. The route bar also shows messages about the status of your GO, for example Finding fastest route or Playing route preview.
  • Page 21: Time-Dependent Speed Limits

    As you approach an exit or junction, the lane you need is shown on the screen and in the instruction panel. Tip: To close the lane image, select anywhere on the screen or press the back button. To turn lane images off, select Settings in the Main Menu, then select Appearance. Switch off the Show previews of highway exits setting.
  • Page 22: Using Gestures

    Using gestures All about gestures You need to use gestures to control your navigation device. This Reference Guide explains which gestures to use throughout the guide but here is a complete list of all the gestures you can use. Double tap Touch one finger on the screen twice in rapid succession.
  • Page 23: Main Menu

    Main Menu Navigation buttons On the map view guidance view, select the Main Menu button to open the Main Menu. The following navigation buttons are available in the Main Menu: Note: Not all features are supported on all devices. Select this button to search for an address, a place or a Point of Interest, Search then plan a route to that location.
  • Page 24: Other Buttons

    Settings Menu. Select this button to open the Help Menu. The Help Menu contains a guided tour and information about your GO. Select this button to return to the previous screen. Select this button to return to the map view guidance view.
  • Page 25: Volume Control

    This symbol shows the power level of the battery in your device. This symbol shows that the TomTom Traffic service is active. This symbol shows that the TomTom Traffic service is not active. Select this button to switch off voice instructions. You will no longer hear spoken route instructions but you will still hear information such as traffic information and warning sounds.
  • Page 26: Using Quick Search

    Using Quick Search About search You use search to find a wide range of places and then navigate to them. You can search for the following:  A specific address, for example, 335 Madison Avenue, New York.  A partial address, for example, Madison Ave NY. ...
  • Page 27 Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more.
  • Page 28: Entering Search Terms

    POIs. The search screen opens showing the keyboard and the following buttons: 1. Back button. Select this button to go back to the previous screen. 2. Search input box. Enter your search term here. As you type, matching addresses and POIs are shown.
  • Page 29: Working With Search Results

    2. 123?! button. Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle between the numbers and more symbols. Select the ABC button to go back to the general key- board. 3. Keyboard layout button.
  • Page 30 Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: When you select an address from the list of search results, you can choose to show it on the map, add a crossroad or plan a route to that chosen location.
  • Page 31: About Postcodes

    Every location on Earth, including those in the sea, like islands and oil rigs, can be represented by a mapcode. Mapcodes are short, and easy to recognize, remember and communicate. They are precise to a few meters, which is good enough for every-day use. Go to mapcode.com for instructions on how to find the mapcode for a location.
  • Page 32 Campground Economy chain hotel Emergency services Hospital or polyclinic Dentist Police station Veterinarian Doctor Fire station Car-related services Outside parking Gas station Parking garage Car wash Car dealer Vehicle inspection center Rental car facility Electric car charging point(s) Rental car parking Car repair facility Other services Embassy...
  • Page 33 Post office Pharmacy Shopping center Beauty services Tourist information office Shop Education College or university School Library Convention center Leisure Casino Winery Theater Tourist attraction Cinema Concert hall Amusement park Museum Exhibition center Opera Cultural center Nightlife Leisure center Sport Playing field Swimming pool...
  • Page 34 Mountain peak Water sports Beach Tennis court Park or recreation area Ice skating rink Yacht basin or marina Sports center Stadium Golf course Religion Church Place of worship Travel Railroad station Mountain pass Airport Scenic or panoramic view Ferry terminal ZIP code Note: Not used in all countries.
  • Page 35 City center...
  • Page 36: Planning A Route

    Planning a route Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1.
  • Page 37: Planning A Route To A City Center

    Towns and roads are shown on the left, POIs are shown on the right. Tip: To see more results, hide the keyboard or swipe the results list to scroll it. Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 5.
  • Page 38 1. Select the Main Menu button to open the Main Menu. 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the city or town you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they...
  • Page 39: Planning A Route To A Poi Using Search

    The city name is shown in the right side of the search input box, and the city center POI is shown below in the right-hand column. 6. Select the city center POI. The city center location is shown on the map. 7.
  • Page 40 2. Select Search. The search screen opens with the keyboard showing. 3. Use the keyboard to enter the name of the place you want to plan a route to. Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available.
  • Page 41: Planning A Route Using The Map

    6. If you selected a POI type, select your chosen POI. 7. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information...
  • Page 42 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second. A pop-up menu shows the nearest address. 3. To plan a route to this destination, select the drive button: Your navigation device plans a route then starts to guide you to your destination.
  • Page 43: Planning A Route Using My Places

    Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel. The estimated time of ar- rival is the local time at your destination. Tip: You can add a stop to a route that you have already planned.
  • Page 44: Planning A Route Using Coordinates

    W 0 08.569. Note: The bar below the coordinates goes red if you enter coordinates that are not recognized by your GO. 6. As you type in the coordinates, suggestions are shown based on what you have entered. You can continue typing or select a suggestion.
  • Page 45: Planning A Route Using A Mapcode

    Tip: You can switch between seeing the results on the map or in a list by selecting the list/map button: 7. Select a suggestion for your destination. 8. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically.
  • Page 46: Planning A Route In Advance

    6. Select Drive. Your navigation device plans a route then starts to guide you to your destination. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.
  • Page 47: Finding A Parking Lot

    Your route is planned using your chosen starting point and destination. The estimated time of ar- rival is shown at the top of the route bar. Tip: If you don't want to use search to choose your starting point and destination, go to the map view and press and hold to select a location.
  • Page 48 1. Select the Main Menu button to open the Main Menu. 2. Select Parking. The map opens showing the locations of parking lots. If a route is planned, the map shows parking lots near your destination. If a route isn't planned, the map shows parking lots near your current location.
  • Page 49: Finding A Gas Station

    If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3.
  • Page 50 2. Select Gas Station. The map opens showing the locations of gas stations. If a route is planned, the map shows gas stations along your route. If a route isn't planned, the map shows gas stations near your current location. You can change the screen to show a list of gas stations by pressing this button: You can select a gas station from the list to locate it on the map.
  • Page 51 If you want to change how the search is done, select the button to the right of the search box. You can then change where the search is carried out, for example, to search near you or the whole map. 3.
  • Page 52: Changing Your Route

    Changing your route The Current Route Menu When you have planned a route, select the Current Route button in the Main Menu to open the Current Route Menu. The following buttons are available in the Current Route Menu: Clear Route Select this button to clear the currently planned route.
  • Page 53: Types Of Route

    Drive to Route Select this button to plan a route from your current location to the starting point of a Route. The starting point is converted to a stop. Play Route Pre- Select this button to watch a preview of your planned route. view Stop Route Pre- Select this button to stop the preview of your planned route.
  • Page 54: Adding A Stop To Your Route Using The Map

    2. Select Add Stop to Route. The map view is shown. 3. To select a stop, do one of the following steps:  Zoom in on the map, then press and hold to select a location. In the pop-up menu, select Add to Current Route.
  • Page 55: My Routes

    My Routes About My Routes My Routes provides an easy way to create saved routes with optional stops, sometimes known as an itinerary. You can use My Routes to save, retrieve and edit routes. You may want to use My Routes in one or more of the following situations: ...
  • Page 56: Adding A Stop To A Saved Route Using The Map

    1. In the Main Menu, select My Routes. 2. Select a route from your list. The route is shown on the map view. 3. Select the route on the map view. A pop-up menu shows the name of the route. 4.
  • Page 57: Deleting A Route From My Routes

    3. Select the pop-menu button to open the menu. 4. Select Add Stop to Route. 5. Select your new stop on the map. Tip: If you know the name of your new stop, you can use Search to select your stop instead of using the map.
  • Page 58: Voice Control

    About voice control Note: Voice control is not supported on all devices or in all languages. Instead of selecting items on the screen to control your TomTom GO device, you can use your voice to control your device. You can use voice control to control many of the navigation features on your device, or to change settings on your device.
  • Page 59: The Voice Control Screen

    The voice control screen 1. Examples of what you can say. Tip: Say "All commands" to see a list of commands you can say. Alternatively, select Help in the Main menu, then select Voice control and then select Which commands can I say?. 2.
  • Page 60: What You Can Use Voice Control For

    "Cancel" or "Delete" instead of "Clear" when you want to clear your current route. Going home using voice control The following example shows how to use voice control to plan a trip to your home location: 1. In map view or guidance view, say the wake-up phrase "Hey TomTom" to start voice control.
  • Page 61: Going To A Poi Using Voice Control

    The following example shows how to use voice control to plan a trip to a gas station: 1. In map view or guidance view, say the wake-up phrase "Hey TomTom" to start voice control. The voice control screen is shown and your device says "I'm listening." When voice control is ready to listen, you see a microphone icon in the bottom left corner and you hear a beep.
  • Page 62 3. If the command is correct, say "Yes." If the command is incorrect, say "No" and repeat the command after you hear "I'm listening." The volume on your device changes to 50%. Tip: To stop voice control, say "Cancel." To go back one step, say "Back."...
  • Page 63: Traffic

    Note: TomTom services are not available on all GO devices. Note: TomTom services are not available in all countries or regions, and not all services are availa- ble in all countries or regions. For more information on available services in each region, go to tomtom.com/services.
  • Page 64: Looking At Traffic On The Map

    Note: To make the route bar more readable some incidents may not be shown. These incidents will always be of minor importance and only cause short delays. The route bar also shows messages about the status of your GO, for example Finding fastest route or Playing route preview.
  • Page 65: Looking At Traffic On Your Route

    Tip: Select an incident on the map to see more detailed information. 1. Traffic incident that affects your route in your direction of travel. A symbol or number at the start of the incident shows the type of incident or the delay in minutes, for example 5 minutes.
  • Page 66: Traffic Incidents

    For a complete list of incident types, see Traffic incidents. Select the back button to go back to the guidance view. Traffic incidents Traffic incidents and warnings are shown in the map view and in the route bar. Symbols shown in a circle are traffic incidents.
  • Page 67: Safety Cameras

    Note: TomTom services are not available on all GO devices. Note: TomTom services are not available in all countries or regions, and not all services are availa- ble in all countries or regions. For more information on available services in each region, go to tomtom.com/services.
  • Page 68 Symbol shown on Symbol shown in Description route bar Safety camera - this type of camera checks the speed of passing vehicles and is fixed in one place. Speed trap - this type of camera checks the speed of passing vehicles and can be moved to different locations.
  • Page 69: Changing The Way You Are Warned

    Changing the way you are warned To change the way your TomTom GO navigation device warns you about safety cameras, select the Sounds and Warnings button in the Settings Menu. You can then set how you want to be warned for the different types of cameras and safety hazards.
  • Page 70: Confirm Or Remove A Speed Trap

    When connected to TomTom services, your TomTom GO receives all camera updates for safety cameras and speed trap locations in real time. You do not need to do anything to receive updates – they are sent to your device automatically.
  • Page 71: My Places

    My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. The following items are always in My Places: ...
  • Page 72: Adding A Location From My Places

    Your home location is shown on the map, with a pop-up menu. 3. Select Edit this Location. 4. To select a new home location, do one of the following:  Zoom in on the map at the location you want to select. Press and hold to select the location, then select the home location symbol.
  • Page 73: Adding A Location To My Places Using Search

    2. Press and hold to select the location. 3. Select the pop-up menu button. 4. Select Add to My Places. The name of the location is shown in the edit screen. 5. Edit the name of the location so you can easily recognize it. 6.
  • Page 74 4. Select Delete.
  • Page 75: Settings

    Settings Appearance Select Settings in the Main Menu, then select Appearance. On this screen, you can change these settings:  Switch to night colors when dark Select this setting to make the device automatically switch to night colors when it gets dark. ...
  • Page 76: Voices

     Show remaining distance Select this setting to show the remaining distance left to travel in the arrival information panel dur- ing navigation.  Show remaining time Select this setting to show the remaining time left to travel in the arrival information panel during navigation.
  • Page 77: Voice Control

    These map corrections have been checked by TomTom.  Corrections checked by TomTom or by another user These map corrections have been checked by TomTom or by a trusted user.  All corrections If you choose this setting, you receive all map corrections, verified or unverified.
  • Page 78: Sounds And Warnings

    When a faster route is available If a faster route is found while you are driving, TomTom Traffic can replan your trip to use the faster route. Select from the following options:  Always take the fastest route  Ask me so I can choose ...
  • Page 79: Safety Warnings

    This type of warning is only given in France where you are only warned about danger zones.  Traffic jams To receive warnings in the route bar for traffic jams, you must have a TomTom Traffic subscrip- tion. You can choose never to be warned or to be warned when approaching a jam too quickly. ...
  • Page 80: System

    This is an information screen rather than a setting and shows you information about your TomTom GO. You may be asked to go to this screen during a call to TomTom Customer Support or you may need to enter information taken from this screen when using the TomTom Shop.
  • Page 81: Help

    Help Help Select Settings in the Main Menu or the Settings menu, then select Help. On this screen, you can see the following information:  Guided tour Select this option to get a short tutorial on how to use your navigation device. ...
  • Page 82: Product Certification

    Product certification Finding product certification information on your device To find product certification information, such as the ICASA-approved certification number, do the following on your GO: 1. Select Settings in the Main Menu. 2. Select System. 3. Select About. 4. Select Legal information.
  • Page 83: Mydrive

    For example, you can use MyDrive to get map updates, software updates or manage your MyTomTom account. You log in to MyDrive on the TomTom website. It is a good idea to frequently connect your navigation device to MyDrive to ensure you always have the latest updates.
  • Page 84 You can now access MyDrive Connect from the notification area on your desktop. MyDrive starts automatically after the account is created. Note: Next time you want to access MyDrive, go to tomtom.com/mydrive in a web browser. Tip: When you connect your navigation device to your computer, MyDrive Connect tells you if...
  • Page 85: Addendum

    Use with care Use of TomTom products while driving still means that you need to drive with due care and attention. Your device is intended to serve as a driving aid and is not a substitute for driving with due care and attention.
  • Page 86 TomTom, Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or damage incurred by a driver for violations of the law. While driving in any state with windshield mount- ing restrictions, TomTom recommends using the supplied Adhesive Mounting Disk or purchasing an alternative mounting system (e.g.
  • Page 87 PROPERLY ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM HOUSEHOLD WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE YOUR TOMTOM DEVICE ONLY WITH THE SUPPLIED DC POWER CORD (CAR CHARGER/BATTERY CABLE), AC ADAPTER (HOME CHARGER), IN AN APPROVED CRADLE OR USING THE SUPPLIED USB CABLE TO CONNECT TO A COMPUTER FOR BATTERY CHARGING.
  • Page 88 If the user modifies the equipment or its peripherals in any way, and these modifications are not approved by TomTom, the FCC may withdraw the user’s right to operate the equipment. For customers in the USA, the following booklet prepared by the Federal Communications Commission may be of help: "How to Identify and...
  • Page 89 The procurement of and all charg- es associated with such a connectivity plan are your responsibility. TomTom shall not be liable for any costs or expenses associated with such a network connectivity plan (such as the data charges or possible tethering fees which may be imposed by your carrier).
  • Page 90 For updated and additional information, please visit the TomTom website at tomtom.com. TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from the performance or use of this document.
  • Page 91: Copyright Notices

    Copyright notices © 2014 TomTom. All rights reserved. TomTom and the "two hands" logo are registered trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited warranty and end user license agreements applying to this product.

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