TomTom GO User Manual
  1. Manuals
  2. Brands
  3. TomTom Manuals
  4. GPS
  5. GO
  6. User manual

TomTom GO User Manual

Hide thumbs Also See for GO:
Table of Contents

Advertisement

Quick Links

Download this manual
TomTom GO Navigation
User Manual

Advertisement

Table of Contents
loading

Related Manuals for TomTom GO

Summary of Contents for TomTom GO

  • Page 1 TomTom GO Navigation User Manual...

  • Page 2: Table Of Contents

    Subscriptions ..............................7 Language ................................7 Sending information to TomTom ........................7 About TomTom services ............................. 8 Updating your TomTom GO Navigation app ...................... 8 Downloading a map ............................8 Location services ..............................9 Installing in your car ............................9 Closing or running in the background ........................
  • Page 3 Using search About search ..............................29 Starting a search ............................... 29 Entering search terms ............................30 Working with search results ..........................32 About postcodes............................... 33 Planning a route using search Planning a route to an address using search ....................34 Planning a route to a city centre ........................
  • Page 4 My Routes About My Routes .............................. 59 Saving a route ..............................59 Navigating using a saved route ........................59 Adding a stop to a saved route using the map ....................60 Deleting a route from My Routes ........................60 Speed Cameras About speed cameras ............................
  • Page 5 Welcome to navigation with TomTom This User Manual explains all you need to know about your new TomTom GO Navigation app. The Get going chapter is a great place to start. You'll learn all about starting up and setting up your app, and...

  • Page 6: Get Going

    TomTom Starting the app for the first time When you start the TomTom GO Navigation app for the first time, you see the following screens: ▪ Enable Location Services - You are asked if the app can use your current location. You must agree to this so that the app can find your location on the map.

  • Page 7: Subscriptions

    (unlimited navigation subscriptions under the old product name of TomTom GO Mobile). So, if you still have a valid subscription in that app, you just select ‘restore purchases’ and log in with your TomTom credentials. Once the old subscription expires in the new app, you will be asked to purchase a new subscription to continue using the app.

  • Page 8: About Tomtom Services

    Downloading a map When you start the TomTom GO Navigation app you have to download a map. The app will suggest one or more maps for you to download, based on your current location. Select Download to install the suggested map or select More Maps to browse maps of other areas.

  • Page 9: Location Services

    You will also need to download ferry connections. If not, water appears in grey. Location services When you first start the TomTom GO Navigation app, it may need a few minutes to find your GPS position and show your current location on the map. Make sure you have GPS activated on your device.

  • Page 10: What's On The Screen

    What's on the screen The map view The map view is shown when you have no planned route. Your actual location is shown as soon as your device has found your GPS location. You can use map view in the same way as you might look at a traditional paper map. You can move around the map using gestures, and zoom using the zoom buttons.
  • Page 11 Note: If your TomTom GO Navigation app cannot find your location the symbol appears grey. Note: You cannot change the current location symbol. 4. Main Menu button. Select the button to open the Main Menu. 5. Mute button. Tap on this button to choose between hearing instruction, alerts only, or no sound.
  • Page 12 If you tap and hold anywhere on the map, details of that location will be displayed. 7. Location details. Tap and hold anywhere on the map and you see the details of that location. 8. Pop-up menu. Tap on this symbol to open the pop-up menu, which gives you a list of actions you can take. 9.
  • Page 13 If there are alternative routes available (for example, to avoid tolls), you will be able to select another route. For more information, see alternative route.

  • Page 14: Route Selection

    You can swipe left and right to view details of the other routes. As you do this, the route is highlighted on the map. 5. Current location. 6. Drive button. Click on this button to choose your route and go to the guidance view. This button also shows the time left to choose another route.

  • Page 15: The Guidance View

    The guidance view The guidance view is used to guide you along the route to your destination. The guidance view is shown when you start driving. You see your current location and details along your route, including 3D buildings in some cities.

  • Page 16: The Route Bar

    7. Current location. This symbol shows your current location. Select the symbol or the speed panel to open current location menu. Note: If your TomTom GO Navigation app cannot find your location the symbol appears grey. 8. Clear route button. Select this button to clear your current route. The route bar The route bar is shown when you have planned a route.

  • Page 17: Distances And The Route Bar

    ▪ Petrol stations that are directly on your route. ▪ TomTom Traffic incidents. ▪ TomTom Speed Cameras and Danger Zones. ▪ Rest stops directly on your route. ▪ A parking button near the destination flag when parking is available near your destination.

  • Page 18: Main Menu Buttons

    Add Home button is shown. Select this button to drive to your work location. If this button is not included in Drive to Work your Main Menu, go to My Places to set up your work location. Select this button to open the list of your recent destinations. Select a recent Recent Destination destination to plan a route to that destination.
  • Page 19 Report Risk Zone Note: This feature is only available when you are in France. Select this button to see the status of each TomTom Service that your app uses. TomTom Services Select this button to find details of new features fresh from TomTom.

  • Page 20: Other Buttons

    This is an information screen rather than a setting and shows you information Information about the TomTom Navigation app. You may be asked to go to this screen during a call to TomTom Customer Support. The information on this screen includes app version, map version of current map, app ID, copyright, licences, and certifications.

  • Page 21: Rotating Your Device

    Flick Flick the tip of a single finger across the screen. Example of when to use this: Scrolling a big distance on the screen. Press and hold Put one finger on the screen for more than 0.5 second. Example of when to use this: Selecting a location on the map. Pinch to zoom Touch the screen with your thumb and a finger.

  • Page 22: Traffic

    Your TomTom GO Navigation regularly receives information about the changing traffic conditions. If traffic jams, heavy rain, snow or other incidents are found on your current route, your TomTom GO Navigation will offer to replan your route to try and avoid any delays.

  • Page 23: Traffic Incidents

    The length of the incident. For a complete list of incident types, see Traffic incidents. Select the back button to go back to the guidance view. Traffic incidents The following traffic incident symbols are used in the map view and in the route bar to show the cause of a...

  • Page 24: Approaching A Traffic Jam Warning

    Traffic speed is normal. Road closed, no traffic. Approaching a traffic jam warning A warning is given as you approach a traffic jam. You are warned in several ways: ▪ A warning symbol is shown in the route bar. ▪ The route bar zooms in to the start of the traffic jam.

  • Page 25: Selecting A Faster Route

    Selecting a faster route When a faster route is found, you are asked if you want to take the faster route. Tip: To take faster routes automatically, select Always take the fastest route in the Route Planning menu in Settings. If you've not already selected the faster route, as you approach the faster route it is shown on the guidance view in green.

  • Page 26: Time-Dependent Speed Limits

    As you approach an exit or junction, the lane you need is shown on the screen. Tip: To close the lane image, select anywhere on the screen. You can also switch off lane guidance. Go to Map & Display, then the Show on map in Settings to change the Lane guidance on motorways setting.

  • Page 27: Tomtom Mydrive

    Logging in to MyDrive You must log in to MyDrive to sync to your TomTom account. When you log in to your account in the TomTom GO Navigation app or in a web browser, syncing with your TomTom account happens automatically.

  • Page 28: Syncing My Places Locations With Mydrive

    When you are logged in to MyDrive in your TomTom GO Navigation app, your personal navigation information is continuously and automatically saved to your TomTom account. If you reset your TomTom GO Navigation app, or log in to MyDrive on a different device, your saved personal navigation information is restored on the new device.

  • Page 29: Using Search

    Using search About search You use search to find a wide range of places and then navigate to them. These places are found either from the information currently stored in your app, or if your device is connected to the internet, from the online data available.

  • Page 30: Entering Search Terms

    Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and more. You can search for a POI type, such as a restaurant or tourist attraction.
  • Page 31 Tip: Hide the device keyboard to show the whole search screen. 1. Back button Select this button to go back to the previous screen. 2. Search input box Enter your search term here. As you type, matching results are shown.

  • Page 32: Working With Search Results

    destination as the centre for your search. Latitude Longitude Select this option to enter a pair of latitude longitude coordinates. 5. Cancel button Select this button to return to the map view or guidance view. 6. List/map button Select this button to switch between showing the results in a list or showing the results on the map. 7.

  • Page 33: About Postcodes

    Note: The best search results are shown on the map. When you zoom in, the lower ranked search results are gradually shown. About postcodes When searching using a postcode, your results depend on the type of postcode used in the country that you are searching in.

  • Page 34: Planning A Route Using Search

    Planning a route using search Planning a route to an address using search Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To plan a route to an address using search, do the following: 1.

  • Page 35: Planning A Route To A City Centre

    Tip: If you enter a house number that is not found, then the number appears red. The nearest house number that is found is shown in the Drive button. You can enter a new house number, or you can select Drive to drive to the nearest house number.

  • Page 36: Planning A Route To A Poi Using Search

    The city centre location is shown on the map. 6. To plan a route to this destination, select Drive. A route is planned and then guidance to your destination begins. As soon as you start driving, the guidance view is shown automatically. Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the time difference in hours and half hours in the arrival information panel.

  • Page 37: Planning A Route To A Contact Using Search

    Note: When you use TomTom GO Navigation app for the first time, there may be a short delay while the app finds all your contacts that have full addresses. The time taken depends on the number of contacts in your contacts app.

  • Page 38: Planning A Route Using The Map

    2. Select the Contacts. 3. Use the keyboard to enter the name of your contact you want to plan a route to. As you type, suggestions based on what you have entered are shown You can continue typing or select a suggestion.

  • Page 39: Planning A Route Using My Places

    Tip: You can also select a map symbol to open the pop-up menu, then select the Drive button to plan a route to that location. 2. When you have found your destination on the map, select it by pressing and holding the screen for about one second.

  • Page 40: Planning A Route To A Contact Using My Places

    Note: When you use TomTom GO Navigation app for the first time, there may be a short delay while the app finds all your contacts that have full addresses. The time taken depends on the number of contacts in your contacts app.

  • Page 41: Planning A Route From Your Contacts App

    2. Select the contact you want to plan a route to. 3. Select the contact's address. The option screen opens. 4. Select the TomTom GO Navigation app button. 5. The TomTom GO Navigation app opens. 6. To plan a route to this destination, select Drive.

  • Page 42: Planning A Route Using Coordinates

    Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by your TomTom GO Navigation. 5. As you type in the coordinates, suggestions are shown based on what you have entered. You can continue typing or select a suggestion.

  • Page 43: Planning A Route In Advance

    Tap on the search bar at the top of the map, or select Search from the main menu. The search screen opens with the keyboard showing. Tip: If you don't want to use search to choose your starting point and destination, go to the map view and press and hold to select a location.

  • Page 44: Finding A Car Park

    A pop-up menu shows a list of options. 3. Select Remove Starting Point. Your route is replanned with your current location as the starting point. The original starting point is removed from your route. Changing the starting point into a stop 1.
  • Page 45 The map opens showing the locations of car parks. If a route is planned, the map shows car parks near your destination. If a route isn't planned, the map shows car parks near your current location. You can change the screen to show a list of car parks by pressing this button: You can select a car park from the list to locate it on the map.

  • Page 46: Finding A Petrol Station

    The pop-up menu opens on the map showing the name of the car park. 4. Select Drive. The parking replaces your final destination. If you want to keep your existing destination, select the option Add to Current Route. The parking is then added as a stop immediately before the final destination and your existing destination is not changed.
  • Page 47 If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the map shows petrol stations near your current location. You can change the screen to show a list of petrol stations by pressing this button: You can select a petrol station from the list to locate it on the map.

  • Page 48: Sharing Your Destination And Arrival Time

    If you want to keep your existing destination, select the option Add Stop. The petrol station is then added as a stop immediately before the final destination and your existing destination is not changed. Note: The Add Stop option is only available if you have a route planned. A route is planned and then guidance to your destination begins.

  • Page 49: Changing Your Route

    Changing your route The Current Route menu When you have planned a route, select the Current Route button in the Main Menu to open the Current Route Menu. The following buttons are available in the menu: Clear Route Select this button to clear the currently planned route. The Current Route Menu closes and you return to the map view.
  • Page 50 ▪ Up to two road numbers shown in road shields whenever available. ▪ An instruction arrow. ▪ An instruction description. ▪ The distance between two consecutive instructions. ▪ Exit number. ▪ The full addresses of stops on your route. Tip: Select an instruction to see a preview of that section of the route in the map view.

  • Page 51: Decide By Steering

    Decide by steering As you travel along your route, your TomTom GO Navigation can find an alternative route, that avoids traffic incidents. This shows in green on your map view, and the decision point shows in green on the route bar.

  • Page 52: Finding An Alternative Route

    Finding an alternative route Important: In the interest of safety and to avoid distractions while you are driving, you should always plan a route before you start driving. To find an alternative route, do the following: 1. Plan a route as usual. 2.

  • Page 53: Changing The Type Of Route

    2. Select your chosen route by tapping on the Drive button Guidance to your destination begins. As soon as you start driving, the guidance view is shown automatical- Note: You can also find alternative routes when you select Current Route in the Main Menu, followed by Find Alternative.

  • Page 54: Avoiding An Incident Or Route Feature Using The Route Bar

    2. Select Current Route. 3. Select Avoid Toll Roads and More. A screen opens showing a list of the features you can avoid. The features found on your route are high- lighted. 4. Select the feature that you want to avoid. 5.

  • Page 55: Deleting A Stop From Your Route

    3. Select the pop-up menu button. 4. Select Add to Current Route. Your route is recalculated to include your stop. Deleting a stop from your route 1. In the route bar, press the stop you want to delete. The map zooms in to the stop and shows a pop-up menu. Tip: If you select the wrong stop press the back button to return to the map.

  • Page 56: My Places

    My Places About My Places My Places provides an easy way to select a location without the need to search for the location each time. You can use My Places to create a collection of useful addresses. The following items are always in My Places: ▪...

  • Page 57: Changing Your Home Or Work Location

    Note: When you use TomTom GO Navigation app for the first time, or when you add maps, there may be a short delay while the app finds all your contacts that have full addresses. The time taken depends on the...

  • Page 58: Adding A Location From My Places

    Note: You can only plan a route to a contact that has a full address which can be found on the map areas that are installed on you device. The address must have a house number, a street, and a city. Adding a location from My Places 1.

  • Page 59: My Routes

    My Routes About My Routes My Routes provides an easy way to save and retrieve routes. You may want to use My Routes in one or more of the following situations: ▪ While working - Your job involves driving several routes with multiple stops on a daily basis. Your routes can change and you need to be flexible and be able to change the order of your stops or change the planned route.

  • Page 60: Adding A Stop To A Saved Route Using The Map

    Alternatively, select Drive to Route in the Current Route menu. Adding a stop to a saved route using the map Note: You can also press and hold a location on the map and select Add to Current Route from the pop-up menu.

  • Page 61: Speed Cameras

    The Speed Cameras service also warns you about accident blackspot locations. To get TomTom services in your TomTom GO Navigation, your device must have a mobile data connection. Important: If you are outside of the area covered by your mobile data plan, you may be liable for extra roaming charges while using TomTom services.

  • Page 62: Changing The Way You Are Warned

    Symbol shown on map Symbol shown in route Description Mobile speed camera - this type of camera checks the speed of passing vehicles and can be moved to different locations. Mobile speed camera hotspots - this type of warning shows places where mobile cameras are often used. Average speed cameras - these types of cameras measure your average speed between two points.

  • Page 63: Reporting A New Speed Camera

    ▪ Select No if the mobile speed camera has been removed. Your selection is sent to TomTom. We collect reports from many users to determine if the camera warning should be kept or removed. Updating locations for cameras and hazards The locations of speed cameras can change frequently.

  • Page 64: Danger Zones

    Information about the location of zones is continually updated by TomTom and other users and frequently sent to your TomTom GO Navigation so that you always have the latest information. You can also contribute by reporting new risk zone locations.

  • Page 65: Changing The Way You Are Warned

    Symbol shown on map Symbol shown in route Description Danger zone - this type of warning is only given in France. You are warned at the start and end of the danger zone. Risk zone - this type of warning is only given in France. You are warned at the start and end of the risk zone.

  • Page 66: Updating Locations For Danger Zones And Risk Zones

    The locations of danger zones and risk zones can change frequently. New zones can also appear without warning. When connected to TomTom services, all zone updates are received in real time. You do not need to do anything to receive updates – they are sent to your navigation app automatically.

  • Page 67: Settings

    Settings Map & Display Select Settings in the Main Menu, then select Maps & Display. Note: If the Maps & Display icon has a number on it, this number represents the number of Maps that are ready for update. You see the a number of options that relate to the maps and how the maps are displayed: ▪...

  • Page 68: Day & Night Colours

    Delete a map Select Edit to show your list of downloaded maps. Select the map that you want to delete, then select Delete. Day & night colours Select Switch automatically to automatically switch to night colours when it gets dark. Select either Always show day colours or Always show night colours to keep the colour scheme unchanged.

  • Page 69: Theme Colour

    Auto map zoom Select Automatic zoom to change settings for the automatic zoom in Guidance view when you approach a turn or a junction. Zooming in can make the turn or junction easier to drive. ▪ Zoom in at instructions All the turns and junctions on your route are shown zoomed in to the maximum level.

  • Page 70: Sound

    Avoid on every route You can choose to avoid ferries and car shuttle trains, toll roads, unpaved roads, carpool lanes, motorways and tunnels. Set how your TomTom GO Navigation app should manage each of these road features when the device calculates a route.

  • Page 71: Alerts & Sounds

    You can choose to be warned if you exceed the speed limit by more than 5 km/h or 3 mph. ▪ Traffic jam ahead Traffic jam warnings in the route bar are part of TomTom Traffic. You can choose never to be warned, or to be warned sooner when approaching a traffic jam. ▪...

  • Page 72: Other Settings

    Run in background Your TomTom GO Navigation app can run in the background so you can use others apps, for example your phone app. If you are driving a planned route, you will continue to hear driving instructions, sounds and warnings.

  • Page 73: Getting Help

    Select this option to watch the guided tour again. The tour is short and includes basic information to help you get going with your new TomTom GO Navigation app. ▪ User manual This option opens an Internet link to a webpage where you can find the User Manual for your TomTom GO Navigation app.

  • Page 74: Addendum

    Your vehicle specifications must be entered accurately on the device. Use this device as a navigation aid only. Do not follow navigation instructions which may put you or other road users in danger. TomTom accepts no liability for damages resulting from your failure to observe this notice.
  • Page 75 TomTom Inc. bears no responsibility for and hereby disclaims all liability for any fines, penalties or damage incurred by a driver for violations of the law. While driving in any state with windshield mounting restrictions, TomTom recommends using the supplied Adhesive Mounting Disk or purchasing an alternative mounting system (e.g.
  • Page 76 Copyright notices © 1992 - 2020 TomTom. All rights reserved. TomTom and the "two hands" logo are registered trademarks of TomTom N.V. or one of its subsidiaries. The software included in this product contains copyrighted software that is licensed under the GPL. A copy of that licence can be viewed in the Licence section.

Table of Contents