Ford E-SERIES 2014 Owner's Manual page 356

Issue Possible
cause(s)
• This is a
I am having
trouble phone-dependent
connecting my feature, OR
• Possible phone
phone to
SYNC. malfunction.
• This is a
Text
messaging is phone-dependent
not working feature, OR
• Possible phone
on SYNC.
malfunction.
2014 Econoline (eco)
Owners Guide gf, 3rd Printing, September 2013
USA (fus)
SYNC®
Phone issues
Possible solution(s)
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
• Turn off the Auto phonebook
download setting.
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
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