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354
Issue
• This is a
SYNC is not
able to
phone-dependent
download my
feature, OR
• Possible phone
phonebook.
malfunction.
The system
Limitations on
says
your phone's
Phonebook
capability.
Downloaded
but my
phonebook in
SYNC is empty
or is missing
contacts.
2014 Econoline (eco)
Owners Guide gf, 3rd Printing, September 2013
USA (fus)
SYNC®
Phone issues
Possible
Possible solution(s)
cause(s)
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone feature
available on the website.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or special
ring tones associated with the
missing contact.
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