Cisco TelePresence 7010 Help Manual page 9

System status
Table 4: System log
Field Field description
The system log displays the most recent
shutdown and upgrade events, with the most
recent shown first.
Table 5: Diagnostic information
Field Field description
Diagnostic Diagnostic files are provided in .zip archive
information format that contain a text document. To
download a diagnostic file, click Download
file.
Network To download a network capture, click
capture file Download file.
System logs To download the logs, click Download file.
Cisco TelePresence Server 7010 and MSE 8710 in Locally Managed Mode Printed Help (4.0)
Usage tips
The log will display "unknown" if there has
been an unexpected reboot or power failure or
after an upgrade. If this occurs frequently,
report the issues to customer support.
Usage tips
Diagnostic information is provided to aid in
troubleshooting problems that may occur with
the TelePresence Server.
In the event of an issue with your
TelePresence Server, provide this file to the
Cisco Technical Assistance Center (TAC) who
may wish to perform further diagnostic tests.
There is also a link to Delete network capture
which you should only click when your
TelePresence Server is operating normally
again.
An archive containing several useful log files.
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