Denon DBT-3313UD Owner's Manual page 65

GAudioH
Symptom
HD audio is not • Set "BD Audio Mode" to "HD Audio Output".
output.
No sound or the • Check the audio connections of connected devices and speakers.
sound is hard to • Is the power connected audio devices turned on?
hear. Is the input selection set to the input to which the unit is
connected?
• Is the audio output properly selected?
No sound. • The unit is in reverse play, fast forward, fast reverse, slow forward,
slow reverse or pause mode. Return to the normal playback.
• The HDMI OUT connector is probably connected to a DVI IN
connector of equipment. DVI connection does not support HDCP
and the audio is not output correctly.
• Is the Pure Direct function set to "AV P.Direct", "Pure Direct 1"
or "Pure direct 2"? Set it to "Off".
Interactive audio is • Set "BD Audio mode" to "Mix Audio Output" using the OPTION
not output. setting menu.
Multi-channel audio
• Is the multi-channel audio selected? Press
is not output.
control to switch from audio supported by a disc to multi-channel
audio.
DVD
Cause/Solution
AUDIO
of the remote
GHDMIH
Page Symptom
30 Video and audio are • Check the connection of the HDMI cable.
not output via the • Is the "HDMI" indicator on the display of the unit lit?
HDMI connection. • Is the Pure Direct function set to "AV P.Direct", "Pure Direct 1"
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or "Pure Direct 2"? Set it to "Off".
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• Check whether the connected display device or other device
supports HDCP. This unit will not output a video signal unless the
other device supports HDCP. See the owner's manual of your TV,
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AV receiver, etc.
–
• Check that the setting of the HDMI video resolution supports the
resolution of the connected device. When set to "Auto", this unit
8, 56
makes the setting automatically.
• Turn off power of the unit and then turn it back on.
• Turn off power of the connected device and then turn it back on.
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• Unplug the HDMI cable and then plug it in again.
• When you connect the unit to an AV receiver, first connect the
30
unit directly to a television and check the video and audio output. If
output is performed properly, connect the unit to the AV receiver
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again and check the AV receiver setting.
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Cause/Solution Page
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