Troubleshooting - Motorola VIP1200 Series Installation Manual

TROUBLESHOOTING

Before calling your service provider, review this troubleshooting guide. If
the suggestions do not help you quickly solve a problem, contact your
service provider.
Problem
The TV receiver will
not power on.
The remote control
does not work.
VIP1200 Series Installation Manual
Possible Solutions
Verify that the AC power cord is connected to the TV
receiver and an AC outlet. Unplug the TV receiver from
the outlet, plug it back in, and press the POWER button.
If the TV receiver is connected to a switched outlet on
another unit, verify that that unit is powered on. Unplug
the TV receiver from the AC outlet, plug it back in, and
press the POWER button.
Press the POWER button on the TV receiver front panel
instead of the remote control. The batteries in the remote
control may be depleted.
Verify that the TV is on.
Verify that there are no obstructions between the remote
control and the TV receiver. Aim the remote control
directly at the TV receiver front panel, not the TV or VCR.
The angle between the remote control and the TV
receiver may be too large. Stand in front of the TV
receiver and not too far to either side.
Press and release operation keys one at a time, firmly and
deliberately.
Try changing channels using the buttons on the TV
receiver front panel.
Check the batteries in the remote control. Install new
batteries if needed.
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